Jobs in the United States

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W
Warehouse Teammate - Wire and Conduit 1st Shift (7:00 AM - 3:30 PM)
Werner
Appleton, WI
- From $19 USD / hour
Maintain accurate inventory records through WMS transactions including footage marking management.
Added just now
GM
Nurse Navigator RN
Global Medical Response
Lewisville, TX
- $38 to $42.5 USD / hour
Participate in quality improvement initiatives, training, and program development activities.
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EB
Material Prep Technician I
Elemental Brands
Reno, NV
- From $20.5 USD / hour
Communicates to management the status of daily prep
Added just now
Social Service Director - Clearfield (56146)
ROCKY MOUNTAIN CARE GROUP
Clearfield, UT
…grievance trends and report findings as part of the facility’s QAPI program as…
Added just now
Registered Nurse/PRN - ALF - Utah County (56147)
ROCKY MOUNTAIN CARE GROUP
Woods Cross, UT
Participate in management team meetings as indicated to discuss census changes, resident changes in status or care need, or complaints or concerns.
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Outlet Manager
Virgin Hotels Central Services LLC
Nashville, TN
…ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies…
Added 1 min ago
Care Coordinator
Suvida Healthcare LLC
Tucson, AZ
…community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic…
Added 1 min ago
Commercial Cleaning Specialist – Evenings
A Quality Facility Services
Toldeo, OH
…for a steady job or a long-term career path, we provide the training, support, and advancement opportunities to help you…
Added 1 min ago
Underground Site Utility Salesperson
Magnolia Plumbing
Hyattsville, MD
…customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility…
Added 1 min ago
Small Scavenger Truck Technician
Magnolia Plumbing
Laurel, MD
…customers across heating and cooling (HVAC), plumbing, wastewater management, and underground site utility…
Added 1 min ago
Senior Solutions Engineer, Observe
Snowflake
Remote, United States
Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and…
Added 1 min ago
Extended Day Aide - Father Andrew White - Leonardtown Maryland
Roman Catholic Archdiocese of Washington
Leonardtown, MD
…environment. The caregiver will be expected to implement the program’s schedule, manage group behavior, and work collaboratively with other…
Added 1 min ago
S
Safety Manager
SAIIA
Chester, VA
- From $130,000 USD / year
Develops project site specific safety plan, EAP (Emergency Action Plan) and training for project sites.
Added 1 min ago
PS
PRN Speech-Language Pathologist - Acute Care
PT Solutions Physical Therapy
Marysville, CA
- $65 USD / hour
…mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language…
Added 1 min ago
PS
PRN Occupational Therapist - Acute Care
PT Solutions Physical Therapy
Marysville, CA
- $65 USD / hour
…mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language…
Added 1 min ago
PS
PRN Physical Therapist - Acute Care
PT Solutions Physical Therapy
Marysville, CA
- $65 USD / hour
…mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language…
Added 1 min ago
Supervisor Advanced Practice Provider, Workplace Health, FT, 7:30A-4P
Baptist Health South Florida
Miami, FL
A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Added 1 min ago
Principal Program Manager
Odyssey Systems Consulting Group, Ltd.
Ogden, UT
Odyssey Systems has an exciting opportunity for a Principal Program Manager to support the Command, Control, Communications, and Battle Management (C3BM) at Hill AFB in Ogden Utah. C3BM…
Added 1 min ago
Environmental Specialist
Triumvirate Environmental
Philadelphia, PA · Norristown, PA
Ability to complete a 2-to-3-year professional advancement program in hazardous waste management
Added 1 min ago
Room Attendant - Housekeeper
The Dalmar, Fort Lauderdale, a Tribute Portfolio Hotel
Fort Lauderdale, FL
Perform other duties as requested by management.
Added 1 min ago
Bartender
Aloft Philadelphia Downtown
Philadelphia, PA
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Added 1 min ago
CT
Project Director
Career Team
San Luis Obispo, CA
- $88,000 to $91,500 USD / year
Ensure compliance with contract requirements including, the adherence to policies and procedures and program monitoring
Added 1 min ago
BH
Regional Security Manager
Bright Horizons Family Solutions
Burbank, CA · Portland, OR · Kirkland, WA
- $83,000 to $99,000 USD / year
…maintain an enterprise-wide physical security and fraud prevention program to ensure that all employees, clients, information, real property and assets are adequately…
Added 1 min ago
SO
Material Management Specialist
State of OK JD McCarty Center
NORMAN, OK
- $16.5 USD / hour
Pediatric hospital looking for a Material Management Specialist. The Material Management Specialist is responsible for acquisition to disposal, of all supplies and equipment used to support…
Added 1 min ago
03854 Inside Sales
SBH
Pottstown, PA
…the advisor on our customer’s journey. It takes knowledge and training – which Sally Beauty will go above and beyond to provide. You bring your passion and personality – we will do the…

Maximus

Trainer I - Remote

Atlanta, GA, United States

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Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

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