Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Nursing Assistant and Unit Secretary - Neonatal Intensive Care Unit
WellSpan Health
York, PA
Identifies own learning needs and seeks appropriate education. Participates in meetings, on committees and represents the department and Hospital in community outreach efforts. Enhances…
Added 1 min ago
D
Manager, Safety - Data Center - LBJ FWY
DSV
Lancaster, TX
- $110,000 USD / year
To assist in the development of solutions that meet clients’ expectations. To develop and conduct competency training that is role-specific in the areas of systems, P&L management, and…
Added 1 min ago
D
Director, Regional Head of Solution Design & Implementation, Supply Chain Solutions
DSV
Itasca, IL
- $180,000 to $220,000 USD / year
Team management: Lead and manage a team of program managers with assigned customers/projects/initiatives. Hire new team members and ensure proper induction is provided. Ensure an…
Added 1 min ago
AL
Per Diem Direct Support Professional - Woodland
Aspire Living & Learning
Nashua, NH · Concord, NH
- From $20 USD / hour
Aspire Living & Learning is currently seeking a Direct Support Professional (DSP) to provide direct support to individuals with developmental disabilities in a residential setting in…
Added 2 mins ago
Civil Foreman
FieldTurf USA Inc.
United States
Strong leadership and team management skills, with the ability to motivate and guide a diverse team.
Added 2 mins ago
AO
Physical Therapy Technician/Patient Service Coordinator
Aligned Orthopedic Partners
Bethesda, MD
- $18 to $19.5 USD / hour
…short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and…
Added 2 mins ago
B
Leader In Training (Full-Time)
Buckle
MISSOULA, MT
- Full-time
…sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works…
Added 2 mins ago
C
Retail Lead Store Associate
Curaleaf
602 W Bethel Rd Bethel, ME
- $18.5 USD / hour
Foster a culture of loyalty by guiding the team to enroll guests in our rewards program and capture customer insights that enhance future experiences.
Added 2 mins ago
Sales Analyst II
Teva Pharmaceutical
Weston
…evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to…
Added 2 mins ago
Classroom Teacher - 4th Grade
Guadalupe Centers Charter Schools
Kansas City, MO
…professional growth goals aligned to district priorities. Our development model focuses on reflection, collaboration, and continuous…
Added 2 mins ago
District-wide Restorative Practices Coach Specialist (BTU) (SY26-27)
Boston Public Schools
Boston, MA
Professional Development Design, Delivery and Continuous Improvement
Added 2 mins ago
CP
Teacher - Special Education Inclusion
Chicopee Public Schools
Chicopee, MA
- $55,395 to $97,700 USD / year
…district curriculum in multiple ways that promotes student learning and achievement while accounting for the special and diverse needs special education…
Added 2 mins ago
SPED-Classroom Assistant
Florence School District 1
Florence, SC
…computer, etc.) for the purpose of presenting and/or reinforcing learning…
Added 2 mins ago
8th Grade English I Teacher (Princeton Middle/High)
Johnston County Public Schools
Princeton, NC
…performance; has instructional plan that matches/aligns objectives, learning strategies, assessment and student needs at the appropriate level of difficulty; uses available human and…
Added 3 mins ago
J
Director, Creator Marketing Services
Jobgether
Remote, United States
- $171,000 to $214,000 USD / year
Lead and develop the Creator Marketing Services organization across the United States and EMEA, building an effective management structure, clear career development paths, and strong…
Added 3 mins ago
HIM Health Record Associate, Health Information Management, FT, 8A-4:30P
Baptist Health South Florida
FL
Career growth and development opportunities, with clear pathways and ongoing support
Added 3 mins ago
Senior Equipment Planner
HDR
Atlanta, GA · Charlotte, NC · Kansas City, MO · Omaha, NE · Dallas, TX · Arlington, VA · Pennington, NJ · Chicago, IL
…well-being around the world. From healing environments and learning spaces to research labs and civic landmarks and infrastructure, your work will directly influence how individuals…
Added 4 mins ago
IT Systems Engineer I - Portland, OR
VC3, Inc.
Remote, United States
…committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal…
Added 4 mins ago
GI
Strategy & Change Management Specialist
Guidehouse Inc.
VA
- $74,000 to $124,000 USD / year
Tuition Reimbursement, Personal Development & Learning Opportunities
Added 4 mins ago
GI
National Security Sr. Graphic Designer
Guidehouse Inc.
VA
- $98,000 to $163,000 USD / year
Working under the direction of the Lead Graphic Designer, the Analysts will assist with concept development, graphic design, layout, presentation development, image selection, data…
Added 5 mins ago
AT
Wealth Management Internship - Summer 2027
AlTi Tiedemann Global
Seattle, WA
- $33 USD / hour
We are looking to hire two rising seniors for our 10-week Wealth Management Internship in Seattle. The program provides a comprehensive, hands-on introduction to the private client advisory…
Added 5 mins ago
AT
Wealth Management Internship - Summer 2027
AlTi Tiedemann Global
New York, NY
- $36 USD / hour
We are looking to hire two rising seniors for our 10-week Wealth Management Internship in New York. The program provides a comprehensive, hands-on introduction to the private client…
Added 5 mins ago
Global H&S Audit Manager, AWS Health & Safety
Amazon
Umatilla, OR
…safety programs. This includes defining and implementing risk management and compliance systems and driving their continuous improvement; setting and refining global policies and…
Added 5 mins ago
Medical Aide: Medical Assistant
Oregon State University
Corvallis, OR
Student Health Services fosters a culture of teamwork, inclusion, continuous learning, and professional growth. Medical Assistants are empowered to contribute to patient care through direct…
Added 5 mins ago
Configuration Analyst Level I
Intermountain Health
Salem, OR
…processes, standards, and procedures. May develop or assist with the development of prototype configuration to support solutions. Analyzes and designs configuration needed to meet changing…

Maximus

Trainer I - Remote

Salem, OR, United States

Apply About employer

Applications open in a new tab.

Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

Apply About employer

More about this job

Skills

Microsoft Teams
Customer service
Reporting
Logistics
Scheduling
Provide training
Research
Interview focus groups
Documentation
Administer exams
Performance management
Bilingualism
Leadership
Work independently
Public speaking
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adult education
Communication skills
Problem solving
Technical support

Report this job