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Added just now
Analyst, Product Support
SitusAMC
Nashville, TN
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally,…
Added just now
Manager Database Administrator - Remote US
SitusAMC
Nashville, TN
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally,…
Added just now
Digital Program Manager
Datavant
Nashville, TN
This role is ideal for someone who is highly organized, customer-focused, and eager to grow their expertise in healthcare technology, digital operations, and program management.
Added just now
Net Zero Manager, Supplier Clean Energy
Meta
Nashville, TN
8+ years of experience in fields related to clean energy procurement, clean energy program management, or corporate sustainability
Added just now
C
Product Manager – Retirement Services
Cognizant
Nashville, TN
- $150,000 to $180,000 USD / year
10+ years of experience in Product Management, Program Management, Client Engagement, Relationship Management, or related leadership roles.
Added just now
Lead Site Reliability Engineer - Remote
SitusAMC
Nashville, TN
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally,…
Added just now
UI Software Developer - .Net - Remote
SitusAMC
Nashville, TN
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally,…
Added just now
EG
Operations - Process Manager - Sr
Eliassen Group
Nashville, TN
- $55 to $65 USD / hour
Serve as point of contact for tracking schedules and connect teams with training, guidelines, and support channels.
Added just now
PP
Special Education (Substantially Separate) Teacher
Palmer Public Schools
Palmer, MA
- Up to $90,000 USD / year
Knowledge and training in structured reading methodology preferred
Added just now
PP
Special Education (Substantially Separate) Teacher
Palmer Public Schools
Palmer, MA
- Up to $90,000 USD / year
Knowledge and training in structured reading methodology preferred
Added 1 min ago
Principal, Middle School
Collegium Charter School
Exton, PA
Ability to understand and communicate data and statistics for educational research and program management
Added 1 min ago
CO
Stationary Engineer
County of Contra Costa
Martinez, CA
- $46.38 to $56.37 USD / hour
…flood control, road and facilities maintenance, and storm water management. CCCPWD operates two airports, Buchanan Field Airport in Concord, and Byron Airport in Byron. CCCPWD strives for…
Added 1 min ago
Planner III
Hyve Solutions Corporation
Olive Branch, MS
· Ability to work across multiple departments: Inventory Control, Material Supply, Program Management, Manufacturing Operations, and Quality.
Added 2 mins ago
T
Logistics Technicain
TEKsystems
Brookpark, OH
- $16 to $17 USD / hour
Operate warehouse equipment such as pallet jacks, dollies, shrink-wrap machines, cardboard crushers, and forklifts after completing required training or certification.
Added 3 mins ago
Therapist - Safe at Home/CSED Wraparound Program
Necco
Beckley, WV
Necco has an opportunity for a career as a Community Based Therapist in our STAY, Wraparound Program, and Outpatient Services which accepts clients who are enrolled in the WV CSED Waiver…
Added 4 mins ago
CH
Machine Operator - CNC
Champion Homes
Decatur, IN
- From $22 USD / hour
Attend training classes to learn about the operational and maintenance of purchased equipment.
Added 4 mins ago
Patient Care Technician MS3 |FT| DAYS
CHS
Tucson, AZ
…care by performing delegated tasks in alignment with the PCT's training and the department's needs. Under the direct supervision of a Registered Nurse (RN) or Licensed Practical Nurse (LPN)…
Added 4 mins ago
Patient Care Technician | FT | Nights
CHS
Tucson, AZ
…care by performing delegated tasks in alignment with the PCT's training and the department's needs. Under the direct supervision of a Registered Nurse (RN) or Licensed Practical Nurse (LPN)…
Added 4 mins ago
Patient Care Technician MS3 | FT | Nights
CHS
Tucson, AZ
…care by performing delegated tasks in alignment with the PCT's training and the department's needs. Under the direct supervision of a Registered Nurse (RN) or Licensed Practical Nurse (LPN)…
Added 5 mins ago
MO
Merchandise Coordinator
Marshalls of MA
Stoneham, MA
- $17.25 to $17.75 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 6 mins ago
Trade Compliance Program Manager
Ralliant
Boxborough, MA · Spartanburg, SC · Elizabethtown, NC · Plainville, CT · Raleigh, NC
3-5 years of progressive import/export compliance experience, including hands-on operational execution, regulatory interpretation, escalation management, and program support.
Added 7 mins ago
W
Inventory Specialist
Walgreens
MADISON, WI
- $17.5 to $22.5 USD / hour
Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy…
Added 7 mins ago
W
Pharmacy Customer Service Associate
Walgreens
YAKIMA, WA
- $18.13 to $21.5 USD / hour
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Added 7 mins ago
W
Senior Pharmacy Technician
Walgreens
HOUSTON, TX
- $19.75 to $27.5 USD / hour
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Added 7 mins ago
W
Inventory Specialist
Walgreens
TRAVELERS REST, SC
- $17.5 to $22.5 USD / hour
Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy…

Maximus

Trainer I - Remote

Lincoln, NE, United States

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Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

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