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Added just now
Lead Commissioning Manager - Semiconductor Facility
FST Technical Services
Austin, TX
Align commissioning with operational requirements, design intent, and semiconductor manufacturing standards.
Added just now
Lead Commissioning Manager - Semiconductor Facility
FST Technical Services
Malta, NY
Align commissioning with operational requirements, design intent, and semiconductor manufacturing standards.
Added just now
Lead Commissioning Manager - Semiconductor Facility
FST Technical Services
Hillsboro, OR
Align commissioning with operational requirements, design intent, and semiconductor manufacturing standards.
Added just now
Lead Commissioning Manager - Semiconductor Facility
FST Technical Services
Dallas, TX
Align commissioning with operational requirements, design intent, and semiconductor manufacturing standards.
Added just now
Lead Commissioning Manager - Semiconductor Facility
FST Technical Services
Chandler, AZ
Align commissioning with operational requirements, design intent, and semiconductor manufacturing standards.
Added just now
Lead Commissioning Manager - Semiconductor Facility
FST Technical Services
Buffalo, NY
Align commissioning with operational requirements, design intent, and semiconductor manufacturing standards.
Added just now
Lead Commissioning Manager - Semiconductor Facility
FST Technical Services
Portland, OR
Align commissioning with operational requirements, design intent, and semiconductor manufacturing standards.
Added 1 min ago
Director Supply Planning Transformation
Conagra Brands
Omaha, NE
…planning solutions, artificial intelligence-enabled orchestration, data-driven decision making, and scalable operating models that deliver measurable business outcomes. Candidates must be…
Added 1 min ago
Global Sales Coach
ServiceNow
Remote, United States
…reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native…
Added 1 min ago
Global Sales Coach
ServiceNow
Remote, United States
…reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow - helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native…
Added 1 min ago
Senior Design Manager (Data Center)
Jacobs
Omaha, NE
…high-performance computing infrastructure. We are seeking a Senior Design Manager - AI Data Center White Space Design to provide technical leadership for the planning, design, construction,…
Added 1 min ago
Product Designer, Instagram
Meta
Lincoln, NE
…create and shape culture around the world. It's a product where design taste shapes the product strategy - from the camera to the grid to Stories to Reels, the biggest bets have been…
Added 1 min ago
Big Data Developer (Black Lotus Labs)
Lumen
Lincoln, NE
We are seeking a Big Data Developer to build and optimize large-scale data solutions that help identify and disrupt malicious threats across the Internet. In this role, you'll leverage…
Added 1 min ago
Clinical Research Associate
Parexel
Lincoln, NE
…partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone,…
Added 1 min ago
O
Oracle Health Federal Test Consultant
Oracle
Lincoln, NE
- $25.48 to $63.65 USD / hour
…supports a variety of testing efforts including functional, data migration, interface, upgrades, infrastructure changes, and integration validation testing. We also coordinate and execute…
Added 1 min ago
AT
Principal User Experience Designer
Akamai Technologies, Inc.
Lincoln, NE
- $139,300 to $250,700 USD / year
Are you excited to promote user-centered design across our culture?
Added 1 min ago
Senior Learning Design Professional
Humana
Lincoln, NE
Humana’s Center of Excellence Curriculum Team is seeking a Senior Learning Design Professional who is experience in adult learning to support the Provider Contact Center. As the Senior…
Added 1 min ago
Senior Data Scientist, Platform
Coinbase
Lincoln, NE
Data Science is an integral component of Coinbase’s product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and better…
Added 1 min ago
UI Software Developer - .Net - Remote
SitusAMC
Lincoln, NE
Design, develop, and maintain software applications using best practices and industry standards.
Added 1 min ago
Senior Director, Global Clinical Development Psychiatry and Neurology
Otsuka America Pharmaceutical Inc.
Lincoln, NE
…MD or Princeton, NJ offices, who will be responsible for the design and oversight of clinical research programs and protocols for OPDC products under good clinical practices…
Added 1 min ago
Group Product Manager, Privacy
Ford Motor Company
Lincoln, NE
Experience partnering across Product, Engineering, Design, and other functions to deliver products in a complex, matrixed organization.
Added 1 min ago
Trainer I - Remote
Maximus
Lincoln, NE
Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Added 1 min ago
Software Engineer, Infrastructure - Central Growth
Meta
Lincoln, NE
Collaborate with cross-functional teams (product, design, operations, infrastructure) to build innovative application experiences.
Added 2 mins ago
Partner Solution Architect (ISV)
Teradata
Lincoln, NE
…focused on enabling independent software vendor (ISV) partners to design and deliver high-value solutions on Teradata’s data & analytics platform. This role combines strong cloud/data…
Added 2 mins ago
Configuration Analyst Level I
Intermountain Health
Lincoln, NE
At Select Health, the Business Systems Configuration Analyst I is responsible to analyze, design, configure, test, implement and support healthcare platform software configuration through…

Closed listing

Maximus

Trainer I - Remote

Charleston, WV, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

About employer

More about this job

Skills

Microsoft Teams
Customer service
Reporting
Logistics
Scheduling
Provide training
Research
Interview focus groups
Documentation
Administer exams
Performance management
Bilingualism
Leadership
Work independently
Public speaking
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adult education
Communication skills
Problem solving
Technical support

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