Jobs in the United States

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GA
Sr Manufacturing Engineer - Sourced Hardware
GE Aerospace
Indianapolis, IN
- $116,000 to $155,000 USD / year
…improvements, support the Sourcing team and suppliers to resolve technical issues, while providing expertise to the team on manufacturing…
Added just now
Communications Manager, Long Form Editorial
Meta
Indianapolis, IN
…editorial vision and a proven ability to write about complex and technical topics in simple and effective language. Excellent cross-functional project management and communication skills…
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Senior Project Manager
State of Indiana
Vincennes, IN
Serves as a primary point of contact and is responsible for overall work progress and technical performance of project.
Added just now
SO
Alternative Delivery Engineer
State of Indiana
Indianapolis, IN
- $85,020 USD / year
This position serves as an alternative delivery engineer focused on leadership and management of programs and projects to meet agency goals. The alternative delivery engineer is responsible…
Added just now
EG
Operations - Process Manager - Sr
Eliassen Group
Indianapolis, IN
- $55 to $65 USD / hour
Drive the Intent = Execution framework by coordinating script identification, risk assessment, validation, and uplift to meet defined project timelines.
Added just now
EG
Sr Technical Project/Program Manager
Eliassen Group
Indianapolis, IN
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
Added 2 mins ago
Senior Google CCAIP Engineer
Miratech
Remote, United States
…Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic. The ideal candidate…
Added 3 mins ago
CO
Senior Epidemiologist - Custody Health Services
County of Santa Clara
Santa Clara County, CA
- $75.66 to $91.96 USD / hour
Leads epidemiologic investigations using established scientific and technical methods and practices to identify and evaluate a wide range of health conditions and underlying determinants…
Added 5 mins ago
CO
Construction Inspector II (CIP Utilities)
City of Sacramento
Sacramento, CA
- $34.77 to $48.92 USD / hour
Two-year degree or completion of a certificate program in Construction Management or Construction Supervision and Inspection plus one year of sub professional engineering experience or…
Added 7 mins ago
Deputy Director
City of New York
New York City, NY
Reporting directly to the Director, the selected candidate will be responsible for overseeing an annual capital program valued at over $300 million, comprising multiple construction…
Added 7 mins ago
Senior Capital Projects Property Liaison
City of New York
Queens, NY
NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio – one of the…
Added 7 mins ago
Program Manager, Contracting Innovation
City of New York
New York City, NY
Energy Management serves as the hub for energy efficiency and emissions reduction throughout NYC government operations, supporting our agency partners’ progress towards the City’s major…
Added 7 mins ago
Deputy Director, Design-Build Project Delivery
City of New York
New York City, NY
- Managing DEM’s in-house design-build (DB) energy efficiency capital implementation program: Provides administrative and technical support to the conceptualization, development, and…
Added 7 mins ago
Sports and Wellness Coordinator
City of New York
New York City, NY
Provider Support and Technical Assistance: Serve as a primary point of contact for assigned community-based organizations and program partners. Provide guidance, respond to questions,…
Added 7 mins ago
Associate Commissioner
City of New York
New York City, NY
The candidate will oversee the Division’s technical services, including environmental compliance, land surveying, construction safety, quality assurance, hazardous materials (HazMat), and…
Added 7 mins ago
Senior Data Analyst, Strategic Operations and Performance Management
City of New York
Long Island City, NY
- Manage software feature upgrades using project management best practices
Added 8 mins ago
MS
Manager, Environmental Health & Safety - DeKalb, IL
Military Spouse Jobs & VetJobs
United States
- $102,075 to $142,905 USD / year
…partner to identify, address and review all aspects of the PRP (Project Review Process) for installation of new equipment and the MOC (Management of Change) process for changes to existing…
Added 9 mins ago
A
Senior Manager, Infrastructure Project
AbbVie
Durham, NC
- $124,500 to $236,500 USD / year
The job leads technical workstreams and contributes to program outcomes by developing actionable methods and analyses, collaborating with cross‑functional partners to integrate technical…
Added 14 mins ago
O
Principal Data Hall Designer
Oracle
Seattle, WA
- $114,600 to $234,600 USD / year
…completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical…
Added 14 mins ago
Coordinator of Apprenticeships and Work Based Learning (Grant Funded)
Northwest Shoals Community College
Muscle Shoals, AL
…Development and Apprenticeships and Strengthening Institutions Project Coordinator, will assist in the establishment of new apprenticeships and work-based learning opportunities with local…
Added 14 mins ago
Coordinator of Workforce Alignment - Adult Education Credential College (Grant Funded)
Northwest Shoals Community College
Muscle Shoals, AL
…administering assessments, data entry, and reporting tasks to support program outcomes. This position is not eligible for tenure/non-probational status. Essential Duties and…
Added 14 mins ago
Senior Program Manager
Tyonek Manufacturing Group
Madison, AL
GENERAL DESCRIPTION Senior Program Manager operating within a diverse cross functional program team leading programs providing design, development and manufacturing of tactical payloads and…
Added 14 mins ago
Protection & Control Test Engineer/Technician
Southern Company
Birmingham, AL
Provide technical support to design, operations, maintenance, and construction personnel
Added 14 mins ago
Staff / Sr Principal Electrical Engineer
Northrop Grumman
Huntsville, AL
…people-focused environment where he/she will interact with production, program management, service providers, equipment suppliers, and customers. Primary responsibilities are cable…
Added 14 mins ago
Technical Project Management Subject Matter Expert
Minerva Defense
Huntsville, AL

Maximus

Trainer I - Remote

Montgomery, AL, United States

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Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

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