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Added 2 mins ago
Medical Records Coordinator, RN
Welcome! (All Jobs)
Upland, IN
…Coordinator will work with physicians, office staff, nursing management and staff to utilize the EMR through auditing, analysis, and…
Added 2 mins ago
Sanitation Tech
Post Holdings Inc.
Wakefield, NE
Capability to reference the CP Manual for questions about the sanitation program.
Added 2 mins ago
MH
Intern
Molina Healthcare
NE
- $15 to $18.05 USD / hour
The Molina Healthcare Internship Program shares an objective to create a stepping stone for students who aim to be professionals and future leaders in the healthcare business profession.…
Added 2 mins ago
Director, Security Technology Operations
Deloitte
Omaha, NE
Leading collaboration with Security, Real Estate, Information Technology, Procurement, Vendor Management, and other stakeholders to support investigations, mergers and acquisitions, crisis…
Added 2 mins ago
Senior Project Manager
Concentrix
Omaha, NE
Complete all assigned, mandatory training within the timeframe provided.
Added 2 mins ago
Floral Lead
C&S Wholesale Grocers, Inc.
Omaha, NE
Support the department manager in being responsible for department management including staffing, training, performance management, and career development of associates.
Added 2 mins ago
H
Hallmark Merchandiser (part-time) Omaha, NE 68106
Hallmark
OMAHA, NE
- $15 to $17 USD / hour
- Part-time
As a Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retailer relationships, while being…
Added 2 mins ago
TI
Field Sales & Marketing Representative - SW Omaha, NE
Techtronic Industries North America, Inc.
Omaha, NE
- $24.04 to $25.96 USD / hour
…to be the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward…
Added 2 mins ago
CG
ROUTE DRIVER - MICROMARKET (FULL TIME)
Compass Group, North America
Omaha, NE
- Full-time
…providing employees with the foundation needed for entry level management…
Added 2 mins ago
Lead Medical Support Assistant
Veterans Affairs, Veterans Health Administration
Lincoln, NE
Added 2 mins ago
Remote Dietitian Director of Nutrition Excellence and Digital Integration
Compass Group, North America
Lincoln, NE
In this role, you will direct the functions of clinical nutrition in the form of management, education, training, and performance improvement. This individual will focus on strategically…
Added 2 mins ago
UI Software Developer - .Net - Remote
SitusAMC
Lincoln, NE
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally,…
Added 2 mins ago
S
Program Director
Sevita
Lincoln, NE
- $43,888 USD / year
…advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical…
Added 2 mins ago
FLOATING CAFE MANAGER - ORLANDO, FL
Compass Group, North America
Lincoln, NE
One to three years of retail foodservice management experience preferred, depending on education and training
Added 2 mins ago
CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group, North America
Lincoln, NE
…recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered…
Added 2 mins ago
Wellness Coach
Highmark Health
Lincoln, NE
…Coach in an environment that focuses on a wellness model or program delivery (i.e. health plan/insurance, disease or condition management or inpatient/outpatient acute…
Added 2 mins ago
N
Security Operations Center (SOC) Manager
Nelnet
Lincoln, NE
- $105,000 to $140,000 USD / year
…adoption, and partner with Security Engineering, Vulnerability Management, Detection Engineering, Red Team and Risk to protect the confidentiality, integrity, and availability of Nelnet's…
Added 2 mins ago
PATIENT SERVICES MANAGER
Compass Group, North America
Lincoln, NE
…recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered…
Added 2 mins ago
DIETITIAN
Compass Group, North America
Lincoln, NE
…recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered…
Added 2 mins ago
Registered Dietitian
Compass Group, North America
Lincoln, NE
…in Healthcare" for five consecutive years, and appearing on Training Magazine’s Top 125 Organizations list for six straight…
Added 2 mins ago
Lead Site Reliability Engineer - Remote
SitusAMC
Lincoln, NE
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally,…
Added 2 mins ago
Clinical Dietitian
Compass Group, North America
Lincoln, NE
…in Healthcare" for five consecutive years, and appearing on Training Magazine’s Top 125 Organizations list for six straight…
Added 2 mins ago
Trainer I - Remote
Maximus
Lincoln, NE
Maintain records of training activities, participant progress, and program effectiveness.
Added 2 mins ago
Analyst, Product Support
SitusAMC
Lincoln, NE
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally,…
Added 2 mins ago
C
Product Manager – Retirement Services
Cognizant
Lincoln, NE
- $150,000 to $180,000 USD / year
10+ years of experience in Product Management, Program Management, Client Engagement, Relationship Management, or related leadership roles.

Closed listing

Maximus

Trainer I - Remote

Jackson, MS, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Education: Bachelor’s degree
Experience: 3 years of leadership and/or training experience required.
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Maximus is seeking experienced Trainers to support a variety of contact center environments. Ideal candidates will have a strong background in delivering virtual training sessions using Microsoft Teams and be comfortable adapting to different operational needs. In this role, Trainers will help ensure agents are fully prepared to take calls and provide exceptional customer support.

This position provides training to a variety of audiences with varying levels of experience, knowledge, and roles within a contact center. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

Position is contingent upon contract award

This is a fully remote role.

.Must have the ability to pass a federal background check

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Essential Duties and Responsibilities:

Provide feedback regarding the design, development and distribution of training programs and materials as needed.
Conduct, plan, and coordinate training to a variety of audiences.
Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
Maintain records of training activities, participant progress, and program effectiveness.
Provide production floor support and answer questions.

'- Facilitate, plan, and coordinate new hire/continuing education/return to work training to a variety of audiences (who have varying levels of experience, knowledge, roles in company, etc.) and ensure consistent and complete understanding of the program while adapting instruction of material to meet the diverse needs of the adult learner. This includes but is not limited to coordinating logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations

Follow all company, program, and department (internal/external) standard operating procedures and deliver training materials/curriculum according to established company, project, program and department guidelines
Research, answer, and escalate inquiries from contact center personnel to improve knowledge and understanding that aids job performance
Facilitate focus groups, administer surveys, collect feedback, and assist in evaluating the effectiveness of all training programs/projects
Maintain records of training activities, participant progress, and program effectiveness. Ensure that all training documentation, records, reports, and data are completed accurately and on time
Complete all continuing education training as soon as assigned, read/comply with all training updates, update training binder to include errata sheet updates, and escalate all system issues immediately as they are identified
Attend all Train the Trainer sessions to ensure that training is delivered according to program standards and guidelines
Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational goals.
Adapt training delivery methods to meet the needs of diverse learners, including bilingual participants.
Monitor learner performance and provide feedback to the Training Supervisor as needed.
Serve as a subject matter expert for assigned customer agencies.

Minimum Requirements

'- High School diploma or equivalent required; Bachelor’s degree preferred.

3 years of leadership and/or training experience required.
May have additional training or education in area of specialization.

'- Bachelor's degree from an accredited college or university, or appropriate combination of education and three (3) to five (5) years of customer service and training experience, required

At least one (1) year of experience with delivery of classroom training within the last five (5) years required
At least one (1) year of customer service experience required
High degree of flexibility and ability to effectively prioritize and complete multiple tasks
Ability to work independently as well as in a team environment
Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence
Excellent presentation and public speaking skills
PC proficiency especially focused on Outlook and Microsoft Word, Excel, and PowerPoint
Good public speaker and at ease moderating large groups
Skilled in adult learning
Excellent organizational, interpersonal, written, and verbal communication skills
Professional demeanor and attitude
Strong problem-solving skills
Experience in federal agency health or social services highly preferred
Ability to work any hours, any days, any shift, off-shift, flex schedule, double shifts, holidays, nights and weekends as necessary to include overtime, key days, priority days, and mandatory days (plan for schedule flexibility)"
Experience conducting virtual training sessions using Microsoft Teams preferred.
Strong communication and facilitation skills, with the ability to engage remote learners effectively.
Experience supporting training in contact center environments, including customer service, technical support, or specialized programs.
Ability to manage multiple training sessions and priorities in a fast-paced environment.
Must have the ability to pass a federal background check.
Must be a U.S. Citizen

This is a fully remote role.

Position is contingent upon contract award

Equipment will be provided but must meet the remote position requirement provided below.

Home Office Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
Minimum 5mpbs upload speed
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router
Private and secure work area and adequate power source
Must currently and permanently reside in the Continental US

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20.44

Maximum Salary

$36.32

About employer

More about this job

Skills

Microsoft Teams
Customer service
Reporting
Logistics
Scheduling
Provide training
Research
Interview focus groups
Documentation
Administer exams
Performance management
Bilingualism
Leadership
Work independently
Public speaking
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Adult education
Communication skills
Problem solving
Technical support

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