Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Delivery Driver(05901) - 1681 PASS RD
Domino's
Biloxi, MS
Opportunities for growth, leadership development, and community involvement.
Added just now
Delivery Driver(05289) - 886 Bert Kouns Industrial Loop
Domino's
Shreveport, LA
Opportunities for growth, leadership development, and community involvement.
Added just now
Delivery Driver(05230) - 345 W Esplanade Ave
Domino's
Kenner, LA
Opportunities for growth, leadership development, and community involvement.
Added just now
Assistant Manager(01120) - 3992 Coleman Rd
Domino's
East Lansing, MI
Professional Development & Advancement – Continuous learning and development are at our core. With training programs across multiple platforms and locations, you’ll gain skills that will…
Added just now
Delivery Driver(02567) - 4545 Rockville Road
Domino's
Indianapolis, IN
Opportunities for growth, leadership development, and community involvement.
Added just now
Delivery Driver(02575) - 5801 N Green St
Domino's
Brownsburg, IN
Opportunities for growth, leadership development, and community involvement.
Added 1 min ago
Delivery Driver(03062) - 1720 Lake Ave
Domino's
Metairie, LA
Opportunities for growth, leadership development, and community involvement.
Added 1 min ago
Delivery Driver(03046) - 8530 Youree Dr
Domino's
Shreveport, LA
Opportunities for growth, leadership development, and community involvement.
Added 1 min ago
Program Management Process Lead
Frontier Energy
Remote, United States
Partner with leadership, Program Managers, and subject matter experts to identify priorities, streamline processes, and implement best practices.
Added 1 min ago
MO
Admin Coordinator
Marmaxx Operating Corp
Paris, TX
- $14 to $14.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 1 min ago
HL
Key Carrier Coordinator
Homegoods LLC
Bridgeville, PA
- $15.25 to $15.75 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 2 mins ago
G
Commercial Account Manager
GPAC
Sioux Falls, SD
- $60,000 to $70,000 USD / year
Supportive leadership team committed to employee growth and professional development.
Added 2 mins ago
G
Commercial Account Manager
GPAC
Brandon, SD
- $60,000 to $70,000 USD / year
Supportive leadership team committed to employee growth and professional development.
Added 2 mins ago
G
Commercial Account Manager
GPAC
Harrisburg, SD
- $60,000 to $70,000 USD / year
Supportive leadership team committed to employee growth and professional development.
Added 2 mins ago
Executive Assistant to the Vice President, Philanthropy
Advocate Charitable Foundation
Winston Salem, NC
Increase organizational efficiency by serving as a central coordination point for philanthropy leadership initiatives.
Added 2 mins ago
Medical Office Assistant- Atrium Huntersville Neurosurgery
Atrium Health Neurospine Network, LLC
Huntersville, NC
6)Knows where emergency equipment is located and makes it available to the provider. Reports non-functioning or non-compliant equipment to the appropriate department and site leadership.
Added 2 mins ago
AC
Sterile Processing Tech II - Full Time Night Shift
Advocate Condell Medical Center
United States
- Full-time
…generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work,…
Added 2 mins ago
YO
Member Experience Sales Specialist - Lake Houston YMCA
YMCA OF GREATER HOUSTON
Kingwood, TX
- From $15.5 USD / hour
Responsible for presenting the Y to prospective members and program participants by phone. Creates personalized sales experience for prospective members by identifying membership options…
Added 2 mins ago
G
Commercial Account Manager
GPAC
Dell Rapids, SD
- $60,000 to $70,000 USD / year
Supportive leadership team committed to employee growth and professional development.
Added 2 mins ago
G
Commercial Account Manager
GPAC
Crooks, SD
- $60,000 to $70,000 USD / year
Supportive leadership team committed to employee growth and professional development.
Added 3 mins ago
Director of Player Development
North Fork Mono Casino
Madera, CA
The Director of Player Development provides strategic leadership and overall direction for the Player Development department, with primary accountability for driving casino revenue growth,…
Added 4 mins ago
EN
Property Claims Team Manager
Everest National Insurance Company
Warren, NJ · Atlanta, GA · Boston, MA · NY
- $156,000 to $225,000 USD / year
Provides supervision, mentoring, leadership, training and oversight to Claims Professionals;
Added 7 mins ago
AB
Staff Global Supply Chain Manager
Arc Boat Company
Torrance, CA
- $190,000 USD / year
…first-article builds, and make sure supply is ready before each program…
Added 7 mins ago
R
Regal Valencia 12 Part Time Team Lead (21+) - $20.50, Free Movies, Discounted Concessions!
Regal
Santa Clarita, CA
- Part-time
…theatre experience with completion of Level 1 Team Member Star Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management,…
Added 7 mins ago
Program Manager for Peer, Housing and Outreach Services
BestCare
Bend, OR
The Program Manager is a leadership position responsible for the overall quality, compliance, growth, and sustainability of assigned substance use disorder programs, with a specific…

Closed listing

Maximus

Supervisor - Call Center

Harrisburg, PA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: 3-5 years of relevant professional experience required.
Posting language: English
Posted: Nov 5, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

Position is contingent upon contract award

This is a fully remote role.
Must be a U.S. citizen.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Essential Duties and Responsibilities:

Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
Develop work schedules and assign duties to direct report personnel to ensure efficiency
Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, and providing coaching on a regular basis
Participate in meetings and recommend changes to policies and procedures
Assume leadership responsibility for departmental tasks and call center activities as required
Support and enforce call center expectations
Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
Maintain a high level of confidentiality while performing all work tasks
Perform other duties as assigned by leadership.

Minimum Requirements

'- Bachelor's degree in related field.

3-5 years of relevant professional experience required.
Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

'- Experience supervising agents in a benefits focused call center.

Experience with workforce management and real-time queue tools.
Experience supervising remote agents.

Position is contingent upon contract award

This is a fully remote role.
Must be a U.S. citizen.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$51,000

Maximum Salary

$57,000

About employer

More about this job

Skills

Leadership
Customer service
Recruitment
Evaluate employees
Regulatory compliance
Identify training needs
Coaching
Confidentiality

Report this job