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Added 3 mins ago
Program Manager/Coordinator [P1ACBRNP010]
ProSidian Consulting, LLC
Jefferson County, AR
With STD Work/Job Site (Office) Language(s) being English; the Program Manager/Coordinator | Chemically Protected Deployable Medical System Product Support Integrator and Materiel…
Added 3 mins ago
Deputy Program Manager And Supply Chain Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Asset Management Specialist
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Data And Reporting Analyst
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Government-Directed Members and Cognizant Authority Affected Leads.
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Inspectors And Material Handlers
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Logistics Manager Functional Lead And Coordinator
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Operations Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Packaging And Transportation
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Procurement Specialist
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Property Controls And Inventory Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Property, Quality And Item Unique Identification (IUID) Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Quality And Configuration Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Quality Assurance Manager
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Quality Assurance Manager
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Warehouse And Kit Lead
ProSidian Consulting, LLC
Jefferson County, AR
Service alignment - NAICS 541611, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.
Added 3 mins ago
Logistics Technical Planner/ Integrator - Washington DC
Military Spouse Jobs & VetJobs
United States
12+ years of relevant experience in logistics operations, operational planning, program/project management, or related disciplines within the DoD, Intelligence Community, or federal…
Added 6 mins ago
Trade Partner Risk Specialist
Wohlsen Construction
Lancster, PA
This role is an opportunity to combine financial analysis, relationship management, and process coordination in support of Wohlsen’s trade partner prequalification program. You will…
Added 8 mins ago
Commissioning Manager - Power Plant (Multiple Locations) Job Details | Black & Veatch Family of Companies
Black & Veatch
Beech Island, SC
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
Added 8 mins ago
Beech Island - 1116 - Pipefitter - General Foreman
Overland Contracting
Beech Island, SC
. Be able to perform all of the principal duties and accountabilities of workers under his/her supervision . Lead and support all safety related processes and programs as requested Engage…
Added 8 mins ago
Senior Commissioning Manager - Power Plant (Multiple Locations) Job Details | Black & Veatch Family of Companies
Black & Veatch
Beech Island, SC
Management of all project commissioning and startup activities in accordance with the Critical Path Method (CPM) schedule and within the established startup budget. Has authority to…
Added 8 mins ago
Public & Labor Proposal Associate
CVS Health
Remote, United States
2+ years in sales, sales support or project management experience.
Added 8 mins ago
Commissioning Manager - Power Generation (Multiple Locations) Job Details | Black & Veatch Family of Companies
Black & Veatch
Beech Island, SC
From field engineering to project management to quality and startup, you’ll work with cutting‑edge technology, learn from seasoned experts, and grow through real‑world, hands‑on experience.…
Added 8 mins ago
Senior Advanced Manufacturing Engineer
Honeywell Aerospace
Greer, SC
Strong project management and continuous improvement experience
Added 9 mins ago
EC
Quality Systems Engineer, Programmatic
Eaton Corporation
Greenwood, SC · Sumter, SC
- $86,000 to $126,000 USD / year
Support integration of quality systems, ERP, project management, and business intelligence platforms to enable end-to-end performance tracking.

Maximus

Supervisor - Call Center

Denver, CO, United States

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Job details

Experience: 3-5 years of relevant professional experience required.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

Position is contingent upon contract award

This is a fully remote role.
Must be a U.S. citizen.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Essential Duties and Responsibilities:

Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
Develop work schedules and assign duties to direct report personnel to ensure efficiency
Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, and providing coaching on a regular basis
Participate in meetings and recommend changes to policies and procedures
Assume leadership responsibility for departmental tasks and call center activities as required
Support and enforce call center expectations
Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
Maintain a high level of confidentiality while performing all work tasks
Perform other duties as assigned by leadership.

Minimum Requirements

'- Bachelor's degree in related field.

3-5 years of relevant professional experience required.
Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

'- Experience supervising agents in a benefits focused call center.

Experience with workforce management and real-time queue tools.
Experience supervising remote agents.

Position is contingent upon contract award

This is a fully remote role.
Must be a U.S. citizen.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$51,000

Maximum Salary

$57,000

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