Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Data Engineer, Analytics (Technical Leadership)
Meta
Pierre, SD
Data Engineer, Analytics (Technical Leadership) Responsibilities:
Added 1 min ago
Data Analyst-Technical-Staff
Intermountain Health
Pierre, SD
This role supports the development and deployment of data analytics at Intermountain Health. As a Data Analyst-Technical-Staff, you will be part of a team that contributes to strategic…
Added 1 min ago
National Oncology Sales Training Manager - United States Field
Amgen
Sioux Falls, SD
This is a U.S.-based field leadership position reporting to the Director of Sales Training, U.S. Oncology Business Unit.
Added 1 min ago
Registered Nurse - Accreditation Coordinator Registered Nurse
Veterans Affairs, Veterans Health Administration
Fort Meade, SD
Added 1 min ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Pierre, SD
- $86,000 to $99,000 USD / year
Provide technical leadership on cloud-native architectures, microservices, and event-driven solutions to support scalable and secure platforms.
Added 1 min ago
Registered Nurse - Community Living Center
Veterans Affairs, Veterans Health Administration
Fort Meade, SD
Added 1 min ago
Executive Supply Chain FLIGHT DECK Leader
GE Aerospace
Pierre, SD
…streams, and extends lean into the supply base to improve safety, quality, delivery, and…
Added 2 mins ago
Supplier Support Manufacturing Engineer
GE Aerospace
Pierre, SD
Demonstrated leadership in program/project management, including planning, execution, and documentation
Added 2 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Pierre, SD
- $152,000 to $222,000 USD / year
…health, configuration, access and security markings, and ontology development for the D&S Foundry instance and the shared demonstration environment. This person will also be the program…
Added 2 mins ago
C
Java Full Stack Engineer with Spring boot/AWS Experience
Cognizant
Pierre, SD
- $86,000 to $99,000 USD / year
Provide technical leadership on cloud-native architectures, microservices, and event-driven solutions to support scalable and secure platforms.
Added 2 mins ago
Instructional Designer - Healthcare Consulting
Huron Consulting Group
Brookings, SD
…Platform (HLDP). We currently offer coursework on topics like Leadership Development, Revenue Cycle, Patient Experience, and more. We are in a growth mode for this product, and this role…
Added 2 mins ago
M
Senior ALC Developer PART TIME
Maximus
Pierre, SD
- Part-time
Provide technical leadership, coaching, guidance, and oversight to development teams; review work of others and ensure quality delivery.
Added 2 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Pierre, SD
- $105,000 to $125,000 USD / year
…Thisindividual should be comfortable managing and tracking program plans andproject updates to provide weekly/monthly data-driven status updates across alllevels of…
Added 2 mins ago
Manager, Enterprise Communications & Channels
Amentum
Pierre, SD
Support executive and leadership communication needs through the development of talking points, presentations, and briefing materials.
Added 2 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
In this high-impact leadership role, you will manage a dedicated cross-functional engineering and technical team (comprising Software Development Engineers, Data Engineers, Salesforce…
Added 2 mins ago
Director, Sales Enablement - Business Insurance, Select and BI Field
Travelers Insurance Company
Pierre, SD
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 2 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Pierre, SD
- $105,000 to $125,000 USD / year
…Thisindividual should be comfortable managing and tracking program plans andproject updates to provide weekly/monthly data-driven status updates across alllevels of…
Added 2 mins ago
Executive Chef
Compass Group, North America
Pierre, SD
Supporting a dynamic multi-unit environment, you will oversee full scratch kitchen operations, ensuring consistent quality, outstanding guest experiences, and strong financial performance.…
Added 3 mins ago
SC
Licensed Salon Manager
Sport Clips
Johnston, IA
- $31 to $38 USD / hour
Not Quite Ready for a Manager role? We've got you covered. We offer a comprehensive Manager-in-Training program. Licensed stylists who are not yet ready for a Salon Manager role can apply…
Added 3 mins ago
SC
Licensed Salon Manager
Sport Clips
Ames, IA
- $31 to $38 USD / hour
Not Quite Ready for a Manager role? We've got you covered. We offer a comprehensive Manager-in-Training program. Licensed stylists who are not yet ready for a Salon Manager role can apply…
Added 3 mins ago
SC
Licensed Salon Manager
Sport Clips
Olathe, KS
- $31 to $38 USD / hour
Not Quite Ready for a Manager role? We've got you covered. We offer a comprehensive Manager-in-Training program. Licensed stylists who are not yet ready for a Salon Manager role can apply…
Added 3 mins ago
SC
Licensed Salon Manager
Sport Clips
Shawnee, KS
- $31 to $38 USD / hour
Not Quite Ready for a Manager role? We've got you covered. We offer a comprehensive Manager-in-Training program. Licensed stylists who are not yet ready for a Salon Manager role can apply…
Added 3 mins ago
SC
Licensed Salon Manager
Sport Clips
Topeka, KS
- $31 to $38 USD / hour
Not Quite Ready for a Manager role? We've got you covered. We offer a comprehensive Manager-in-Training program. Licensed stylists who are not yet ready for a Salon Manager role can apply…
Added 3 mins ago
SC
Licensed Salon Manager
Sport Clips
Bloomington, MN
- $34 to $41 USD / hour
Not Quite Ready for a Manager role? We've got you covered. We offer a comprehensive Manager-in-Training program. Licensed stylists who are not yet ready for a Salon Manager role can apply…
Added 3 mins ago
SC
Licensed Salon Manager
Sport Clips
Burnsville, MN
- $34 to $41 USD / hour
Not Quite Ready for a Manager role? We've got you covered. We offer a comprehensive Manager-in-Training program. Licensed stylists who are not yet ready for a Salon Manager role can apply…

Closed listing

Maximus

Supervisor - Call Center

Juneau, AK, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: 3-5 years of relevant professional experience required.
Posting language: English
Posted: Nov 5, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

Position is contingent upon contract award

This is a fully remote role.
Must be a U.S. citizen.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Essential Duties and Responsibilities:

Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed
Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources
Develop work schedules and assign duties to direct report personnel to ensure efficiency
Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources
Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks
Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports
Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, and providing coaching on a regular basis
Participate in meetings and recommend changes to policies and procedures
Assume leadership responsibility for departmental tasks and call center activities as required
Support and enforce call center expectations
Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership
Maintain a high level of confidentiality while performing all work tasks
Perform other duties as assigned by leadership.

Minimum Requirements

'- Bachelor's degree in related field.

3-5 years of relevant professional experience required.
Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

'- Experience supervising agents in a benefits focused call center.

Experience with workforce management and real-time queue tools.
Experience supervising remote agents.

Position is contingent upon contract award

This is a fully remote role.
Must be a U.S. citizen.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.

Remote Position Requirements:

Internet speed of 25mbps or higher required / 50 Mpbs for shared internet

connectivity (you can test this by going to www.speedtest.net).

Minimum 5mpbs upload speed.
Connectivity to the internet via Category 5 or 6 ethernet patch cable to the

home internet router.

Private work area and adequate power source

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$51,000

Maximum Salary

$57,000

About employer

More about this job

Skills

Leadership
Customer service
Recruitment
Evaluate employees
Regulatory compliance
Identify training needs
Coaching
Confidentiality

Report this job