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Added 1 min ago
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Facade Project Manager
GPAC
New York, NY
- $80,000 to $120,000 USD / year
Our client is a recognized Facade organization with a proven track record of success. If you are a dynamic Project Manager with strong glass and glazing / facade project management…
Added 1 min ago
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Facade Project Manager
GPAC
Las Vegas, NV
- $80,000 to $120,000 USD / year
Our client is a recognized Facade organization with a proven track record of success. If you are a dynamic Project Manager with strong glass and glazing / facade project management…
Added 3 mins ago
Assurance Senior Associate
Baker Tilly Advisory Group, LP
United States
Strong leadership, project management, organizational and analytical skills, initiative, adaptability
Added 3 mins ago
Assurance Senior Associate - Technology
Baker Tilly Advisory Group, LP
United States
Strong leadership, project management, organizational and analytical skills, initiative, adaptability
Added 13 mins ago
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Project Coordinator 1
EC Electric
Boise, ID
- $50,000 to $65,000 USD / year
The primary responsibility of the Project Coordinator 1 position is to provide a high level of coordination support in a wide variety of areas, partnering with construction project…
Added 13 mins ago
EE
Electrical Construction Project Manager-Special Projects
EC Electric
Portland, OR
- $115,000 to $180,000 USD / year
The Project Manager leads the project team and has overall accountability for completing assigned construction projects successfully. This role has full responsibility for cultivating…
Added 13 mins ago
EE
Project Coordinator 2
EC Electric
Sparks, NV
- $60,000 to $75,000 USD / year
support in a wide variety of areas, partnering with construction project management staff. This role will
Added 13 mins ago
EE
Business Development Manager
EC Electric
Renton, WA
- $165,000 to $185,000 USD / year
The Business Development Manager is responsible for developing and executing business development strategies throughout the Puget Sound region. This role focuses on creating opportunities,…
Added 13 mins ago
EE
Electrical Construction Senior Project Manager
EC Electric
Portland, OR
- $135,000 to $185,000 USD / year
The Low Voltage Senior Project Manager leads the planning, execution, and successful delivery of complex low voltage systems projects, including structured cabling, access control, video…
Added 13 mins ago
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Estimating Manager-Design Build/Preconstruction
EC Electric
Portland, OR
- $138,000 to $182,000 USD / year
The Design-Build Preconstruction Manager provides strategic and operational leadership for electrical design-build, design-assist, target value design, conceptual estimating, budgeting, and…
Added 13 mins ago
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Project Executive - Commercial
EC Electric
Renton, WA
- $170,000 to $275,000 USD / year
Actively manage the workload, professional development, and client development skills of project management staff. Promote client development while developing professional skills of project…
Added 14 mins ago
EU
Advancement Operations Manager
Elmhurst University
Elmhurst, IL
- $22 to $24 USD / hour
The Advancement Operations Manager serves as a key partner to the Vice President for Institutional Advancement, providing high-level administrative, operational, and project management…
Added 19 mins ago
Network Operations Manager
Jobgether
Remote, United States
We are looking for an experienced Network Operations Manager to lead a high-performing network engineering team while remaining actively involved in complex technical challenges and…
Added 50 mins ago
Senior Implementation Lead
Jobgether
Remote, United States
…as the primary point of contact for clients throughout the project lifecycle. In this role, you will translate business requirements into effective technology solutions while guiding…
Added 58 mins ago
Market Manager, Project Management
Agoda
NY
As an NYC-based Strategic Account Manager, Marketing Programs, you will play a critical role in driving the growth and performance of Agoda and Priceline's North American hotel partner…
Added 1 hour ago
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Project Manager (Central Montana)
GPAC
Great Falls, MT
- $100,000 to $150,000 USD / year
…metals fabrication industry in the Great Falls, MT area. Our client is seeking an experienced Project Manager to lead structural and miscellaneous steel projects from contract award through…
Added 1 hour ago
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Assistant Project Manager
GPAC
Cleveland, OH
- $70,000 to $90,000 USD / year
…metals fabrication industry in the Cleveland, OH area. Our client is seeking an Assistant Project Manager to support project managers in delivering structural and miscellaneous steel…
Added 1 hour ago
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Quality Control Manager
GPAC
Greenville, SC
- $100,000 to $125,000 USD / year
…metals fabrication industry in the Greenville, SC area. Our client is seeking a QA / QC Manager to lead the quality program and drive consistent, compliant…
Added 1 hour ago
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Project Manager
GPAC
Greenville, SC
- $110,000 to $130,000 USD / year
…metals fabrication industry in the Greenville, SC area. Our client is seeking an experienced Project Manager to lead structural and miscellaneous steel projects from contract award through…
Added 1 hour ago
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Heavy Civil Project Manager
GPAC
Urbandale, IA
- $80,000 to $110,000 USD / year
We are seeking a skilled Project Manager in the Des Moines area to lead roadway construction, sitework/excavation, and underground utilities projects. The successful candidate will oversee…
Added 1 hour ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
…level - leading complex, multi-discipline programs as a Senior Project Manager (CA) Lead, across OE, EPCM, and Design-Build delivery, working alongside the most recognized hyperscale…
Added 2 hours ago
Relocation /Moving Project Manager
Dodge Moving and Storage
Earth City, MO
We are seeking an organized, hands-on, and detail-oriented Working Project Manager to coordinate complex commercial and residential relocations. In this role, you will split your time…
Added 2 hours ago
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Project Manager - Sitework, Excavation & Utilities
GPAC
Denver, CO
- $85,000 to $115,000 USD / year
Our client is a well-established construction contractor seeking an experienced Project Manager with a strong background in sitework, excavation, and underground utilities. This role will…
Added 3 hours ago
DG
Estimator (Heavy Civil)
DeSilva Gates Construction
Dublin, CA
- $150,000 to $200,000 USD / year
Prior experieince as a Project Manager/Engineer and/or take-off, is a plus.
Added 3 hours ago
DG
Estimator (Heavy Civil)
DeSilva Gates Construction
Sacramento, CA
- $150,000 to $200,000 USD / year
Prior experieince as a Project Manager/Engineer and/or take-off, is a plus.

Closed listing

Maximus

Sr Manager - Proj/Prog

Phoenix, AZ, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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