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Added just now
Staff Engineer and Project Lead, Forming Equipment
Corning
Corning, NY
Lead technical workstreams and small-to-medium projects, managing priorities, schedules, risks, actions, and stakeholder communication
Added just now
Digital Adoption Senior Strategist
Sidley Austin LLP (IL LLP)
United States
Lead the implementation, administration, and ongoing optimization of learning technologies and digital adoption platforms (e.g., content authoring tools, Whatfix/WalkMe) to improve…
Added 1 min ago
Senior Mainframe Systems Programmer
ewminds consulting Services
Clifton, NJ
10. Technical leadership, project/program management, and stakeholder communication
Added 1 min ago
Manufacturing Supervisor, Upstream
Fujifilm
Holly Springs, NC
Lead and support your team in operational readiness tasks as required, such as: document review/approval, team onboarding, and materials management
Added 1 min ago
Manufacturing Supervisor, Downstream
Fujifilm
Holly Springs, NC
Lead and support your team in operational readiness tasks as required, such as: document review/approval, team onboarding, and materials management
Added 2 mins ago
Kindergarten Teacher
Paramount Schools of Excellence, Inc
Indianapolis, IN
Reporting to the team lead/elite teacher, the PSOE Classroom Teacher is responsible for direct instruction through curriculum implementation, lesson planning, data disaggregation, and…
Added 2 mins ago
Regional Manager
PDS Health
New Albany, OH
Ability to manage multiple projects concurrently; superior project management skills
Added 3 mins ago
Supply Chain Manager, DS Reg Management
Amazon.com Services LLC
Austin, TX · Nashville, TN · Bellevue, WA
- 3+ years of program or project management experience
Added 4 mins ago
Marketing Manager
Flagger Force, LLC
Hummelstown, PA
Lead marketing planning, set priorities, manage the budget, and track results, establishing clear roles and processes for getting the work done.
Added 4 mins ago
Sr. Specialist, Manufacturing Engineering (Industrial Engineer)
L3Harris Technologies
Palm Bay, FL
Collaborate cross functionally with Production, Supply Chain, Quality, Program Management, and Engineering to ensure alignment between production requirements and business objectives.
Added 4 mins ago
Business Analyst II – Operational Systems Testing
Centene Management Company LLC
Remote, United States
…process or data analysis experience, preferably in healthcare. Project management experience…
Added 5 mins ago
Associate SAP Business Analyst
ADB SAFEGATE
United States
…solutions. We are scaling up in business alignment, architecture, program management, governance and information management. Upcoming initiatives include marketing and lead automation,…
Added 5 mins ago
A
Quality Systems Specialist III
Actalent
Foster City, CA
- $58 to $65 USD / hour
Provide work direction, coaching, and project leadership to Quality professionals as needed, without direct people-management responsibility.
Added 6 mins ago
A
Project Manager
Actalent
Auburn Hills, MI
- $33 to $48 USD / hour
Junior Project Manager / Project Manager Robotics and AutomationJob DescriptionThis role starts as a Junior Project Manager supporting a Project Manager with a strong focus on advanced…
Added 6 mins ago
CATIA Data Management
Actalent
Marysville, OH
…environment that relies heavily on digital design and data management tools. You will work extensively with CATIA V5 for 2D and 3D CAD, PLM systems for data storage and control, and project…
Added 6 mins ago
Interior Designer
Actalent
Chicago, IL
Job Title: Interior DesignerJob DescriptionUnder the supervision of a senior designer, lead the development of interior design concepts, including program assessment, space planning,…
Added 6 mins ago
Marketing Director - Foodservice Chains
Kerry
Beloit, WI
Strong project management and organizational capability within a complex, matrixed environment.
Added 7 mins ago
Quality Manager - PEC
Panelmatic
Houston, TX
As the Quality Manager, you will lead all aspects of the Quality function at your assigned location, ensuring alignment with The Company's Vision, Mission, and Goals. You will be…
Added 7 mins ago
Associate Director (Econ Dev & Community Vitality)
Dept of Housing & Cmnty Devel
Richmond, VA
As the Community Development Associate Director, you will lead the implementation and ongoing management of several key initiatives, including Virginia Main Street (VMS), Community Business…
Added 7 mins ago
NM
Registered Nurse-Ortho/Neuro Full Time Nights Sign On Bonus Eligible
Northwestern Memorial Healthcare
Lake Forest, IL
- $34.5 to $55.2 USD / hour
- Full-time
…the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation…
Added 9 mins ago
BE
Structural Engineer - Senior Level - Hydropower Focus (Hybrid/Remote)
Barr Engineering Co.
Denver, CO
- $40,123 USD / year
Project management: lead the planning, coordinating, and executing of projects. Help ensure project milestones are met and provide regular updates to project managers and clients.
Added 10 mins ago
BE
Geochemist - Senior Level (Hybrid)
Barr Engineering Co.
Denver, CO
- $40,123 USD / year
…offices on a part-time or full-time basis. In this role, you will lead and support projects involving tailings and mine waste, coal combustion residuals (CCR), legacy contamination, and…
Added 10 mins ago
UE
Senior Project Manager - Power
Ulteig Engineers, In
Greenwood Village, CO
- $130,400 to $176,500 USD / year
Demonstrated leadership skills and a proven track record of managing multi-disciplinary teams, including project and/or program management, services, engineering, operations, and procurement
Added 10 mins ago
Manufacturing Supervisor, Downstream
Fujifilm
Holly Springs, NC
Lead and support your team in operational readiness tasks as required, such as: document review/approval, team onboarding, and materials management
Added 10 mins ago
Manufacturing Supervisor, Upstream
Fujifilm
Holly Springs, NC
Lead and support your team in operational readiness tasks as required, such as: document review/approval, team onboarding, and materials management

Closed listing

Maximus

Sr Manager - Proj/Prog

Augusta, ME, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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