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Added 1 min ago
J
HR Director, North America & EOR
Jobgether
Remote, United States
- $160,000 to $195,000 USD / year
…and senior leaders, advising on organizational objectives, workforce planning, performance KPIs, employee retention, and people-related…
Added 8 mins ago
VR
Senior Manager: Child Care
Vail Resorts
Breckenridge, CO
- $70,631 to $100,901 USD / year
The Sr. Manager, Child Care Operations serves as the senior operational leader of Breckenridge Resort's Child Care facilities, supporting the Guest Care and Recurring Care center managers…
Added 8 mins ago
NL
Protective Force Group Manager
National Laboratory of the Rockies
Golden, CO
- $100,400 to $180,700 USD / year
…and Directives related to emergency management, continuity programs, safeguards and security, protective force operations, and contractor assurance systems. Stays updated on security…
Added 9 mins ago
PSOC Risk, Issue, Opportunity Administrator Project Engineer Stf - E4
Lockheed Martin
Englewood, CO
…industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and…
Added 9 mins ago
DH
Certified Surgical Services Technologist- Orthopedic Surgery Center
Denver Health
Denver, CO
- $29.57 to $42.88 USD / hour
…splints. * Reports defective material or equipment to the Unit Manager, Charge Nurse, Service Leader, or Chief Surgical Technologist for that service. Completes occurrence report pursuant…
Added 9 mins ago
DH
Certified Surgical Services Technologist- Orthopedic Surgery Center
Denver Health
Denver, CO
- $29.57 to $42.88 USD / hour
…splints. * Reports defective material or equipment to the Unit Manager, Charge Nurse, Service Leader, or Chief Surgical Technologist for that service. Completes occurrence report pursuant…
Added 9 mins ago
Patient Access Supervisor - Westside
Denver Health
Denver, CO
…searches for opportunities to eliminate waste. Support Program Manager and Team Leader. Provide joint leadership. Schedule and attend regular management meetings. Schedule and attend…
Added 9 mins ago
L
Manager, Adult Day & Employment Services
Laradon
Denver, CO
- $65,000 to $80,000 USD / year
Build and maintain referral partnerships with the Division of Vocational Rehabilitation (DVR), workforce centers, school transition programs, and other community resources.
Added 9 mins ago
Patient Access Supervisor - Westside
Denver Health
Denver, CO
…searches for opportunities to eliminate waste. Support Program Manager and Team Leader. Provide joint leadership. Schedule and attend regular management meetings. Schedule and attend…
Added 9 mins ago
DC
Inside Sales Representative
Danaher Corporation
Denver, CO
- $20 USD / hour
This position reports to the Sr. Manager, Inside Sales and is part of the US Acute Care Inside Sales team located in Denver, CO and will be fully remote to cover the Rocky Mountain Region.
Added 9 mins ago
Area Business Manager - Allergy-ENT-Denver, N., CO
Sanofi Group
Denver, CO
Job Title: Area Business Manager - Allergy/ENT - Denver N, CO
Added 33 mins ago
TC
Electrical Assessor II
The Cannon Corporation
Denver, CO
- $40,123 USD / year
…information; prepare project progress documentation for project manager…
Added 33 mins ago
TC
Mechanical Assessor III
The Cannon Corporation
Denver, CO
- $40,123 USD / year
Prepare project progress documentation for project manager review
Added 33 mins ago
TC
Project Mechanical Engineer IV
The Cannon Corporation
Denver, CO
- $40,123 USD / year
Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
Added 33 mins ago
TC
Project Electrical Engineer V
The Cannon Corporation
Denver, CO
- $40,123 USD / year
May serve as project manager or project engineering leader and lead engineering meetings.
Added 34 mins ago
Supervisor, Shipping & Receiving
Tailored Shared Services, LLC
Peachtree Corners, GA · Peachtree Corners
…Transportation Department. Under the supervision of the Transportation Manager, this position is responsible for shipping, receiving, packing, inventory management and the transportation…
Added 38 mins ago
Manager, Talent & Culture
Universal Parks & Resorts
Universal City, CA
…inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our…
Added 44 mins ago
Production Manager - Houghton Area
The Pivot Group Network
Houghton · Houghton, MI
This posting covers Production Manager opportunities with manufacturers based in and around Houghton in Houghton County, within about 45 minutes of the city, including Baraga, Dollar Bay,…
Added 44 mins ago
Production Manager - Dearborn Area
The Pivot Group Network
Dearborn · Dearborn, MI
This posting covers Production Manager opportunities with manufacturers based in and around Dearborn in Wayne County, within about 30 minutes of the city, including Taylor, Romulus, Allen…
Added 46 mins ago
A
OR Registered Nurse (RN)
Amergis
Charleston, WV
- $2,701 USD / week
…to the operative suite. He/She is responsible to the Nurse Manager and is directly supervised by the RN in the operating rooms to which he/she is…
Added 53 mins ago
Production Manager - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
This posting covers Production Manager opportunities with manufacturers based in and around Petoskey in Emmet County, within about 45 minutes of the city, including Harbor Springs, Boyne…
Added 53 mins ago
Operations Manager - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
This posting covers Operations Manager opportunities with manufacturers based in and around Grayling in Crawford County, within about 45 minutes of the city, including Gaylord, Mancelona,…
Added 53 mins ago
Biomedical Technician
Fresenius Medical Care
Plymouth, IN
…as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical…
Added 53 mins ago
Learning & Development Partner Manager, Life Sciences
Accenture
Carmel, IN
…deploy the Reinvention Force: a human + AI team of Transformers, Workforce Architects, and AI & Data Innovators that makes reinvention real at enterprise scale.This is a high-visibility,…
Added 53 mins ago
Audit & Reimbursement Intern – Summer 2027
Elevance Health
Indianapolis, IN
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…

Closed listing

Maximus

Sr Manager - Proj/Prog

Honolulu, HI, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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