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Workforce Program Coordinator
State of Iowa
Des Moines, IA
- $30.57 to $47.42 USD / hour
Iowa Workforce Development (IWD) is seeking applicants for the position of Workforce Program Coordinator in our Unemployment Insurance (UI) Division, Integrity Bureau in Des Moines, IA.
Added just now
Material Delivery Technician - 1st Shift (7 AM - 3:30 PM
Magna Mirrors of America, Inc.
Duncan, SC
Understand your responsibility to the environmental programs, including ISO14001. Understand the importance of conformance with all environmental procedures of the environmental management…
Added just now
Material Delivery Technician - 2nd Shift (3 PM - 11:30 PM)
Magna Mirrors of America, Inc.
Duncan, SC
Understand your responsibility to the environmental programs, including ISO14001. Understand the importance of conformance with all environmental procedures of the environmental management…
Added just now
Operations Manager
Magna Mirrors of America, Inc.
Duncan, SC
Directs, promotes and reviews programs relating to safety, quality and productivity in the division and recommends changes where desirable. Performs regular workplace inspections and…
Added just now
Material Delivery Technician - 3rd Shift (11 PM - 7:30 AM)
Magna Mirrors of America, Inc.
Duncan, SC
Understand your responsibility to the environmental programs, including ISO14001. Understand the importance of conformance with all environmental procedures of the environmental management…
Added just now
2nd Shift Logistics Material Handler
Drive Automotive Industries of America, Inc.
Piedmont, SC
Follow, comply, and enforce all operational procedures/policies as stated in the employee Environmental Health and Safety programs (Magna and OSHA Standards).
Added 1 min ago
Practice Manager
World Bank Group
Washington, DC
Added 2 mins ago
Human Resources Manager
C & F Enterprises
Newport News, VA
A key focus of this position is identifying workforce development needs, coordinating employee and management training, and promoting a culture of continuous learning and professional…
Added 2 mins ago
Program Manager Permitting - Environmental Services - Greensburg Corporate Center
FirstEnergy
Greensburg, PA
…medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at…
Added 5 mins ago
UO
Residential Advisor
University of North Carolina- Chapel Hill
NC
- $16 USD / hour
…world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and…
Added 9 mins ago
ASSET PROTECTION MANAGER
Goodwill Southeast Georgia
Savannah, GA
…Management, senior Asset Protection leadership, and the Safety Manager to implement programs focused on loss reduction, awareness, audits, safety, and…
Added 10 mins ago
Senior Human Resources Generalist
Avient
Englewood, CO
Reporting to the Senior Human Resources Manager, this position will serve as a trusted advisor to leaders and employees, driving talent strategies, organizational effectiveness, employee…
Added 11 mins ago
D
Eligibility Specialist - Human Services
DFR
Fowler, IN
- $16.5 USD / hour
…for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Specialist staff are responsible for assisting in…
Added 11 mins ago
SENIOR HUMAN RESOURCES MANAGER
American Aluminum Extrusion Company
Roscoe, IL
…recruitment strategies; oversee onboarding, orientation, and training programs; and support the attraction and retention of a qualified and diverse…
Added 13 mins ago
Operations Performance Analyst
ASSA ABLOY
Mason City, IA
Develop analyses supporting workforce planning, capacity planning, production planning, budgeting, and forecasting.
Added 13 mins ago
Business Development Executive - Emerging Middle Market Banking - Executive Director
JPMC page
Seattle, WA
Reporting to the Region Manager you will be responsible for leading the business development efforts for Middle Market Banking in the region. Your primary role will be to help grow the…
Added 13 mins ago
Business Relationship Manager I - Officer
JPMC page
Fort Worth, TX
…advice to your clients, then a role as a Business Relationship Manager is for…
Added 13 mins ago
Business Relationship Manager Senior Deepening - Vice President
JPMC page
Fort Worth, TX
If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you.
Added 13 mins ago
Strategy Manager Vice President
JPMC page
Wilmington, DE · New York, NY · NY
As a Strategy Manager Vice President on the AI Journey Transformation & Partnerships team, you will own a portfolio of firm-wide strategic initiatives, develop trusted partnerships with…
Added 13 mins ago
Branch Manager - Myrtle Beach Market - Myrtle Beach, SC
JPMC page
North Myrtle Beach, SC · Myrtle Beach, SC
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 13 mins ago
Business Relationship Manager I - Officer
JPMC page
Fort Worth, TX · Argyle, TX
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you.
Added 13 mins ago
UO
Flow Cytometry Core Director - Office of Research Innovation and Economic Development - UTK
University of Tennessee
Knoxville, TN
- $85,000 to $88,000 USD / year
…billing in coordination with the Core Facilities Program business manager. This position collaborates with internal and external users of the facility on research project development, grant…
Added 15 mins ago
FMS/BPC Instructor & Course Developer
ASRC Federal
Remote, United States
…Military Sales (FMS) cases and/or Building Partner Capacity (BPC) programs to serve as an Academic Instructor and Course Developer for the Army Security Assistance Enterprise (ASAE)…
Added 17 mins ago
Practice Manager
World Bank Group
Washington, DC
Added 19 mins ago
People Program Manager, Payroll
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a People Program Manager, Payroll based in the United States .

Closed listing

Maximus

Sr Manager - Proj/Prog

Jackson, MS, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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