Jobs in the United States

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Added 1 min ago
WI
(USA) Senior Manager, Technology Operations
Walmart Inc.
United States
- $90,000 to $216,000 USD / year
The Senior Manager, Technology Operations, leads the execution of complex technology programs by aligning strategic objectives with operational and financial plans. This role oversees…
Added 3 mins ago
BH
Barback
Bazaar Holdings Hotel Development LLC
New York, NY
- $17 USD / hour
Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility · Must have problem solving abilities, be self-motivated, and organized
Added 3 mins ago
TW
Regional Sales Manager, Convenience (Central)
The Wonderful Company
Remote, United States
- $100,000 to $130,000 USD / year
The Regional Sales Manager (RSM), Convenience Channel, reports to the National Account Director of Convenience and is responsible for driving sales growth and profitability within the…
Added 11 mins ago
Senior Manager, R&D Quality Assurance
Alnylam Pharmaceuticals
Cambridge, MA · Philadelphia, PA
This is a hybrid role that can be based in Cambridge, MA; Philadelphia, PA; or Maidenhead, UK, with three days per week onsite
Added 14 mins ago
Account Manager SMB- Business Sales
Cellco Partnership
Sioux Falls, SD
…them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that…
Added 14 mins ago
CP
Sr Acct Manager - SLED Sales
Cellco Partnership
Rochester, NY
- $48,000 to $84,000 USD / year
…them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that…
Added 14 mins ago
A
Field Installation Coordinator
Actalent
Phoenix, AZ
- $28 to $36 USD / hour
Lead and coordinate a small team of 45 technicians by communicating daily plans and instructions from the Site Manager, ensuring team alignment, workflow clarity, and timely task completion.
Added 19 mins ago
Police Chief
City of Monterey
Monterey, CA
…sustainable environment. The City operates under the council-manager form of government and currently has approximately 490 budgeted Full-time equivalent positions. The annual City budget…
Added 28 mins ago
O
Supplier Sourcing Program Manager
Oracle
Nashville, TN
- $102,300 to $209,500 USD / year
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support…
Added 28 mins ago
O
SDR Onboarding Manager (Netsuite)
Oracle
Santa Monica, CA
- $91,400 to $187,000 USD / year
Perform duties in office, 5 days per week
Added 31 mins ago
FH
Administrative Coordinator I
Fred Hutchinson Cancer Center
Seattle, WA
- $32.04 to $45.63 USD / hour
Assist the Administrative/Project/Program Manager and staff with the implementation and administration of Center and department/project(s)/program policies and procedures.
Added 35 mins ago
Structural Dynamics Engineer 1
United Launch Alliance
Centennial, CO
…working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have…
Added 36 mins ago
Regional Sales Manager (Southern)
Hochiki Group
Remote, United States
Regional Sales Manager – South Central Region
Added 36 mins ago
Senior Manager, Website Experience & Operations
The Institute of Internal Auditors Inc
Lake Mary, FL
Guided by our values of People First, Integrity, Collaboration, Accountability, and Innovation, we offer a collaborative, purpose-driven workplace where employees can grow professionally…
Added 37 mins ago
CO
Capital Projects Coordinator
County of Santa Barbara
Santa Barbara, CA
- $44.04 to $52.96 USD / hour
Assist the project manager or project management team in coordinating communications with departments on project planning and construction progress. Additionally, assist Capital and…
Added 40 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Ina, IL
- $15 to $21 USD / hour
…revolutionize convenience, restaurants and fuel through cutting edge innovation - working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and…
Added 41 mins ago
Marketing Manager, Patient Services Strategy, Gastroenterology
AbbVie
Mettawa, IL
The Marketing Manager, Patient Services Strategy, Gastroenterology plays an important role in the development of our patient support strategies. This position directly interacts with brand…
Added 41 mins ago
Senior Manager, Marketing Research & Analytics - Rheumatology
AbbVie
Mettawa, IL
The Senior Manager of Marketing Research & Analytics will design, implement, manage, analyze, and effectively communicate marketing research and analytics initiatives across the portfolio.…
Added 41 mins ago
Senior Manager, Clinical Trials Strategy & Submissions
AbbVie
North Chicago, IL
The Clinical Trial Strategy & Submissions Senior Manager leads and develops a team of Specialists and Senior Specialists, providing global regulatory expertise and strategic direction for…
Added 41 mins ago
Senior Program Manager, Client Operations
Experian
Schaumburg, IL
As the Senior Program Manager, Client Operations, for FSD, you will guide multiple complex client implementations and important strategic programs. You will partner with banks, credit…
Added 41 mins ago
Summer 2027 Regional Banking Internship
Huntington National Bank
Chicago, IL
Rising seniors (Winter 2027 or Spring 2028 grads) may participate in the Enterprise Internship Program, an 11-week, role-aligned experience where students work directly with a manager and…
Added 41 mins ago
A
Retirement Services CPA Major Accounts District Manager
ADP
Chicago, IL
- $62,700 to $124,700 USD / year
…Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time…
Added 41 mins ago
RR
Talent Program Manager
R1 RCM
Chicago, IL
- $65,478 to $96,885.29 USD / year
…do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of…
Added 41 mins ago
A
Excavation Construction Superintendent
Actalent
Chicago, IL
- $36 to $48 USD / hour
Coordinate project progress and success in close collaboration with the Project Manager and General Superintendent.
Added 41 mins ago
Operational Compliance Manager
Hub International
Chicago, IL
The Operational Compliance Manager develops and oversees the compliance operations, technology policy governance, and risk tracking capabilities within HUB's Technology Governance function.…

Closed listing

Maximus

Sr Manager - Proj/Prog

Providence, RI, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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Jobs in the United States