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FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
EDMOND, OK
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 1 min ago
Complex Assistant Manager
Royal Bank of Canada
Milwaukee, WI
…branches and other corporate departments. As the Complex Assistant Manager (CAM), you will accelerate and drive the firm’s strategic initiatives by fostering meaningful partnerships,…
Added 5 mins ago
D
Asst Shift Manager(6336) - 78415 US Hwy 40.
Domino's
Winter Park, CO
- $42,900 to $45,760 USD / year
Our Assistant Managers bring the Domino’s experience to life by managing store operations, driving financial success, building great teams, and creating a fun environment that fosters…
Added 5 mins ago
D
Asst Shift Manager(07671) - 1131 Thompson Rd.
Domino's
Granby, CO
- $42,900 to $45,760 USD / year
Our Assistant Managers bring the Domino’s experience to life by managing store operations, driving financial success, building great teams, and creating a fun environment that fosters…
Added 5 mins ago
Master Scheduler
Anduril Industries
Costa Mesa, CA
Bachelor's degree in a technical field (e.g. manufacturing, engineering, analytics, computer science) or business field (e.g. supply chain management, operations, business administration).
Added 5 mins ago
Assistant Manager I
Family Dollar
Pleasantville, NJ
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 5 mins ago
SO
Court Business Supervisor - Data Experience Team
State of Washington
Olympia, WA
- $108,228 to $142,020 USD / year
In-Office Requirement: This position requires at least two days per week working in-office
Added 6 mins ago
RC
Project Coordinator Manager
RJM CONSTRUCTION LLC
Golden Valley, MN
- $98,000 to $125,000 USD / year
The Project Coordinator Manager is accountable for the overall effectiveness of RJM Construction's Project Coordinator function. This role leads and develops the Project Coordinator team,…
Added 12 mins ago
Senior Vice President, Property Management
FITCH IRICK MANAGEMENT LLC
Charlotte, NC
Responsible for providing strategic and tactical leadership, overseeing all property management operations within company-wide real estate portfolio. Above all, this leader champions an…
Added 12 mins ago
Assistant Manager II
Dollar Tree
Salina, KS
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 12 mins ago
DT
Seasonal Part-Time Assistant Manager
Dollar Tree
Hewitt, TX
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 13 mins ago
Z
Senior Program Manager - Pharma R&D Digital Transformation
Zifo
Remote, United States
- $160,000 to $170,000 USD / year
Zifo is seeking a seasoned Senior Program Manager to lead a large-scale digital transformation initiative within a global pharmaceutical R&D environment.
Added 13 mins ago
AR
Assistant Maintenance Supervisor
Avenue5 Residential, LLC
Gresham, OR
- $26 to $28 USD / hour
We’re looking for a talented assistant maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for…
Added 14 mins ago
US
Fence Technician/Driver
United Site Services
MAGNA, UT
- $20.36 to $28.5 USD / hour
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Added 14 mins ago
US
Equipment Specialist
United Site Services
ORLANDO, FL
- $15.75 to $21.26 USD / hour
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Added 18 mins ago
Non-Perishable Manager
Sprouts Farmers Market
Tucson, AZ
The Non-Perishable Manager serves as the primary subject matter expert at store level for all non- perishable departments, including Grocery, Bulk, Vitamins, Frozen, Dairy, Beer and Wine.…
Added 18 mins ago
Assistant Store Manager
Sprouts Farmers Market
Middletown, DE
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store…
Added 18 mins ago
Bakery Manager
Sprouts Farmers Market
Arlington, TX
…join our winning team at Sprouts Farmers Market as a Bakery…
Added 18 mins ago
Assistant Store Manager
Sprouts Farmers Market
Mesa, AZ
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store…
Added 18 mins ago
Senior Sprouts Partnerships & Negotiations Manager
Sprouts Farmers Market
Phoenix, AZ
…sustainable enterprise value across Merchandising. The Senior SP&N Manager serves as the organization's senior individual contributor and subject matter expert for supplier negotiations,…
Added 19 mins ago
SF
Assistant Store Manager
Sprouts Farmers Market
Lancaster, CA
- $70,304 to $110,100.31 USD / year
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store…
Added 19 mins ago
SF
Assistant Bakery Manager
Sprouts Farmers Market
Temecula, CA
- $17.3 to $24.2 USD / hour
At Sprouts Farmers Market, the Assistant Bakery Manager is responsible to provide excellent customer satisfaction through the management and leadership of Bakery Clerks and assisting the…
Added 19 mins ago
SF
Assistant Store Manager
Sprouts Farmers Market
Granada Hills, CA
- $70,304 to $110,100.31 USD / year
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store…
Added 19 mins ago
SF
Assistant Store Manager
Sprouts Farmers Market
Lancaster, CA
- $70,304 to $110,100.31 USD / year
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store…
Added 19 mins ago
SF
Assistant Store Manager
Sprouts Farmers Market
Ellicott City, MD
- $70,304 to $110,100.31 USD / year
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store…

Closed listing

Maximus

Sr Manager - Proj/Prog

Carson City, NV, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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Jobs in the United States