Jobs in the United States

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Added 9 mins ago
UA
Civil Engineer
U.S. Army Corps of Engineers
Vicksburg, MS
- $99,554 to $127,443 USD / year
A. Degree: Bachelor's degree (or higher degree) in engineering. To be acceptable, the program must: (1) lead to a bachelor's degree (or higher degree) in a school of engineering with at…
Added 9 mins ago
US
SUPERVISORY MECHANICAL ENGINEER
United States Fleet Forces Command
Naval Shipyard, Portsmouth, VA
- $108,019 to $140,426 USD / year
Successful completion of a professional engineering degree. To be acceptable, the program must: (1) lead to a bachelor's degree (or higher) in a school of engineering with at least one…
Added 9 mins ago
IR
Program Analyst (Bilingual-Spanish)
Internal Revenue Service
Florence, KY · Fresno, CA · Atlanta, GA · Bloomington, IL · Sacramento, CA · Lanham, MD · Richmond, VA · Ogden, UT · Baltimore, MD · Detroit, MI · Farmers Branch, TX · Austin, TX · Covington, KY · Chamblee, GA · Washington, DC
- $61,722 to $158,322 USD / year
Serves as an expert analyst responsible for developing and/or interpreting guidance on program
Added 13 mins ago
OA
Interdisciplinary Physical Scientist - Grid Modeler
Other Agencies and Independent Organizations
Washington, DC
- $143,913 to $187,093 USD / year
…Interdisciplinary Physical Scientist - Grid Modeler, you will lead the North American Energy Resilience Model (NAERM), drive grid-modeling innovation, build analytical tools, oversee model…
Added 13 mins ago
OA
Interdisciplinary General Engineer- Grid Modeler
Other Agencies and Independent Organizations
Washington, DC
- $143,913 to $187,093 USD / year
Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include differential…
Added 13 mins ago
NP
Park Manager (Superintendent)
National Park Service
Mesa Verde National Park, CO
- $147,945 to $192,331 USD / year
Management, assistant, or program specialist work involving the development and implementation of policy related to protection, conservation, or management of park areas or similar…
Added 13 mins ago
NP
Park Manager (Superintendent)
National Park Service
Mesa Verde National Park, CO
- $147,945 to $192,331 USD / year
Management, assistant, or program specialist work involving the development and implementation of policy related to protection, conservation, or management of park areas or similar…
Added 13 mins ago
UA
Aerospace Engineer
U.S. Army Aviation and Missile Command
Fort Eustis, VA
- $127,646 to $195,190 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 13 mins ago
NO
Supervisory Administrative Officer
National Oceanic and Atmospheric Administration
Silver Spring, MD
- $169,279 to $197,200 USD / year
Serve as the Business Manager responsible for the full range of the Program's financial management, human resources, and administrative operations. Plan, direct and evaluate the management…
Added 13 mins ago
NO
Supervisory Administrative Officer
National Oceanic and Atmospheric Administration
Silver Spring, MD
- $169,279 to $197,200 USD / year
Serve as the Business Manager responsible for the full range of the Program's financial management, human resources, and administrative operations. Plan, direct and evaluate the management…
Added 17 mins ago
UA
INTERDISCIPLINARY
U.S. Army Corps of Engineers
Norfolk, VA
- $51,210 to $81,436 USD / year
…programs and projects, including Navigation, Coastal Storm Risk Management, Aquatic Ecosystem Restoration, Operations and Maintenance, Regulatory, Real Estate, Planning, and Emergency…
Added 17 mins ago
VH
Supervisory Education Program Specialist
Veterans Health Administration
Location Negotiable After Selection
- $107,446 to $139,684 USD / year
The Supervisory Education Program Specialist is organizationally known as the Associate Director. The primary purpose of the position is to lead, manage and supervise staff in their…
Added 17 mins ago
UA
INTERDISCIPLINARY
U.S. Army Corps of Engineers
New Orleans, LA · Rock Island, IL · Vicksburg, MS · Saint Paul, MN · Saint Louis, MO · Memphis, TN
- $106,437 to $150,852 USD / year
…Site Investigations and Reconnaissance: Personally evaluate project site conditions, perform field investigations of design or construction issues, and deliver technical reports containing…
Added 21 mins ago
Field System Technician
Bechtel
Millersport, OH
Assist the EPC Automation Lead in coordinating with the Project Field Engineer, project IS&T Lead, and other automation leads (procurement and project controls, commissioning, etc.), as…
Added 23 mins ago
UA
Civil Engineer
U.S. Army Corps of Engineers
Rock Island, IL · New Orleans, LA · Saint Louis, MO · Vicksburg, MS · Memphis, TN · Saint Paul, MN
- $89,508 to $126,859 USD / year
Serve as a technical discipline engineer on multi-disciplinary Project Delivery Teams (PDTs), coordinating design tasks across functional areas and providing peer guidance and informal…
Added 23 mins ago
NA
LOGISTICS MANAGEMENT SPECIALIST
Naval Air Systems Command
Naval Air Station San Diego, CA
- $85,307 to $132,923 USD / year
…alternatives. | You will assist the FST Maintenance Planning Project Lead to ensure effective and efficient planning, integration, and phasing of all…
Added 23 mins ago
UA
Civil Engineer (Hydraulics)
U.S. Army Corps of Engineers
Little Rock, AR
- $118,204 to $145,483 USD / year
…during peaceful and emergency situations. | Prepare detailed project time and cost estimates, drafts scopes of work for both in-house projects and Architect-Engineer (A/E) services and…
Added 23 mins ago
VH
Healthcare Engineer
Veterans Health Administration
West Haven, CT
- $75,004 to $169,384 USD / year
…supervision while developing their skills; experienced engineers lead Integrated Project Teams and manage projects independently. Engineers obtain and maintain COR, OSHA competent person,…
Added 23 mins ago
Manager, Clinical Study Start-Up
Penumbra
Remote, United States
…documentation, site support tools, clinical site budgets, vendor management, and site activation. The role establishes and applies start-up best practices, represents Clinical Operations on…
Added 24 mins ago
Senior Technical Consultant - CTEM / Vulnerability Management Engineer
Jobgether
Remote, United States
As a Senior Technical Consultant, you will lead complex cybersecurity engagements focused on Continuous Threat Exposure Management (CTEM), vulnerability management, and secure architecture.…
Added 26 mins ago
VH
Supervisory Research Health Scientist
Veterans Health Administration
San Antonio, TX
- $127,624 to $165,917 USD / year
…staff levels through collaboration, mentorship, and effective project management to produce rigorous, productive aging-focused research outcomes. Lead competitively funded project teams…
Added 27 mins ago
EG
Sr Technical Project/Program Manager
Eliassen Group
Pierre, SD
- $48 to $53 USD / hour
Our client seeks a Sr Technical Project/Program Manager to lead a complex, multi-year Workday migration for affiliates covering benefits, payroll, learning, recruiting, HR, and finance. The…
Added 27 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Pierre, SD
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 28 mins ago
FH
Civil Engineer (Structural) - DIRECT HIRE
Federal Highway Administration
Bismarck, ND
- $89,508 to $138,370 USD / year
Program Management - Knowledge of the principles, methods, and techniques for establishing internal control activities (for example, authorizations, verifications, reconciliations),…
Added 28 mins ago
NS
MANAGER
Naval Sea Systems Command
Naval Base Newport, RI
- $142,452 to $197,200 USD / year
…Newport leadership, legal counsel, sponsors, and Navy financial management through Warfare Center Headquarters and NAVSEA Comptroller. | You will serve as principal expert on funds…

Closed listing

Maximus

Sr Manager - Proj/Prog

Baton Rouge, LA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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