Jobs in the United States

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Added 1 min ago
AI Memory Business Manager, Data & Analytics
Micron Technology
Boise
JR115810 AI Memory Business Manager, Data & Analytics
Added 7 mins ago
GV
Senior Manager - Engineering Capability & Transformation Leader (m/f)
GE Vernova
Charleroi, PA
- $162,900 to $244,000 CAD / year
This is a program architect role for someone who can hold strategy and execution simultaneously to leverage the existing talent ecosystem to build engineering-specific solutions and drive…
Added 8 mins ago
Technical Delivery Manager - Digital Engineering
CVS Health
Remote, United States
…products focused on helping people live healthier lives. As a Technical Delivery Manager, you will use your management skills to lead large Digital initiatives across our Enterprise. This…
Added 8 mins ago
Manager, Trial Delivery Management
J&J Family of Companies
Spring House, PA
We are searching for the best talent for Manager, Trial Delivery Management (TDM) to be located in one of the following locations: Spring House/ Titusville / Raritan / Horsham, United…
Added 8 mins ago
Manager, Enterprise Communications & Channels
Amentum
Harrisburg, PA
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 8 mins ago
NOVA Program Manager
Hartford Steam Boiler Inspection and Insurance Company
Wayne, PA
The AI & Technology Strategy & Enablement Manager leads the development and execution of the Service Operations technology, AI, automation, and innovation agenda. NOVA (New Operations Value…
Added 9 mins ago
Director Product Management - HW Platforms
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA
This is an in-person role based in the United States. As a Product Manager on the Platform team, you will own the product strategy, roadmap, and business execution for one or more platform…
Added 9 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Harrisburg, PA
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 9 mins ago
Territory Executive - Illinois
PagerDuty
Harrisburg, PA
Demonstrated ability to sell to and influence C-level executives and technical stakeholders.
Added 9 mins ago
Clinical AI Technical Integration Specialist
GovCIO
Harrisburg, PA
Route tickets and technical findings to appropriate escalation teams including Scribe support teams, ESD, OCTO shared services, and program leadership.
Added 10 mins ago
H
Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX · Fort Collins · Spring
- $147,050 to $219,050 USD / year
ACS (Advanced Compute & Solutions) is seeking a Solutions Program Manager to lead ACS systems level programs on our high growth, future-oriented businesses, including Data Science, AI and…
Added 10 mins ago
A
Technical Project Manager
Actalent
Pittsburgh, PA
- $68 to $82 USD / hour
We are seeking a dedicated Technical Project Manager to oversee factory design projects from concept development through to final implementation. This role involves establishing project…
Added 10 mins ago
Manager, Implementation
J&J Family of Companies
Pittsburgh, PA
We are seeking a Manager, Implementation to drive projects from initiation to completion. The Manager, Implementation will own the launch process in designated therapeutic areas, defining…
Added 10 mins ago
T
Senior Director, Sr Relationship Manager
TIAA
State College, PA · Pittsburgh, PA · Philadelphia, PA
- $121,000 to $163,000 USD / year
The Sr Relationship Manager plays a crucial role in our mission to deliver lifetime income to all, responsible for deepening client relationships and identifying sales opportunities within…
Added 10 mins ago
Sr Technical Program Manager, Consolidation Program
Cengage Group
Philadelphia, PA
We are looking for an accomplished and dedicated Sr. Technology Program Manager to join our team. This role is responsible for leading our Consolidations program that spans all areas of our…
Added 10 mins ago
Digital Delivery Manager
GlaxoSmithKline LLC
Philadelphia, PA
Added 10 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Harrisburg, PA
- $70 to $80 USD / hour
…communications, and organizational execution. This is not a traditional technical BSA or Project Manager role. The ideal candidate operates as a strategic generalist, helping create…
Added 11 mins ago
Senior Manager, Clinical & Statistical Programming (CS&P) Methodology
Janssen Research & Development, LLC Legal Entity
Raritan, NJ · Titusville, NJ · Spring House, PA
Purpose: The Senior Manager, C&SP Methodology is a highly experienced technical and team leader with an in-depth understanding of clinical and/or statistical programming processes,…
Added 13 mins ago
Technical Program Manager 4
Lam Research
Fremont
As a Technical Program Manager at Lam, you will lead cross-functional product cybersecurity and Software & Controls programs from initiation through delivery. You will translate…
Added 15 mins ago
KC
Sales Account Manager
KLA Corporation
Austin, TX
- $129,400 to $220,000 USD / year
Drive impact. Build partnerships. Win where technology meets strategy. We are looking for a Technical Sales Account Manager who thrives at the intersection of sophisticated engineering and…
Added 26 mins ago
VP, Paid Media
Buyerlink
Beverly Hills, CA
3+ years in paid social performance marketing, and still hands-on in Meta Ads Manager today (i.e. personally building, launching, and optimizing campaigns in Meta)
Added 27 mins ago
Sr. technical product manager- Collaboration Engineering & Enterprise Ai
Starbucks Coffee Company
Nashville
We are seeking a Senior Technical Product Manager to help deliver secure, scalable enterprise AI and collaboration experiences across Microsoft 365 and Azure. This role partners closely…
Added 29 mins ago
Senior Compensation Partner, Sales & Marketing
Autodesk
CO · OR · Denver, CO · Portland, OR · BC, CA · ON, CA · Denver · Portland
Prepare Sales-specific communications, quick-reference guides, and manager enablement, including guidance for commission and non-commission employees
Added 31 mins ago
H
Advanced Compute and Solutions Program Manager
HP
Fort Collins, CO · Spring, TX
- $147,050 to $219,050 USD / year
ACS (Advanced Compute & Solutions) is seeking a Solutions Program Manager to lead ACS systems level programs on our high growth, future-oriented businesses, including Data Science, AI and…
Added 34 mins ago
Health IT Strategy – Epic and EHR Modernization Senior Manager
Accenture LLP Company
NY
As a Health IT Strategy – Epic and EHR Modernization Senior Manager, you will lead major components of Epic and EHR modernization programs, applying deep EHR/platform expertise across the…

Closed listing

Maximus

Sr Manager - Proj/Prog

Bismarck, ND, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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