Jobs in the United States

25+ jobs

Save this search

Added just now
General Manager
Rex Lumber, LLC.
Bristol, FL · Graceville, FL
Rex Transportation is a growing fleet operation serving sister lumber companies through dedicated delivery support, log hauling, utility pole boom truck services, and outside commercial…
Added just now
A
Packer
Aerotek
North Brunswick, NJ
- $18 USD / hour
…carefully packing, inspecting, and preparing products to meet customer requirements and quality standards. This position works closely with machine operators and team members, following…
Added 1 min ago
2027 Management & Sales Training Program
Sherwin-Williams
Fort Lauderdale, FL · Miami, FL
The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams’…
Added 1 min ago
Assistant Store Manager - Store 708080
Sherwin-Williams
Albany, OR
The Assistant Store Manager works with the store manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store…
Added 1 min ago
2027 Summer Engineering Co-Op - Garland, TX
Sherwin-Williams
Garland, TX
The Engineering Co-op Program is a 15-week program hosted by the Engineering Department. Co-ops will assist the site Engineering Managers with day-to-day tasks and special projects,…
Added 1 min ago
A
Silk Screen Printer
Aerotek
St. Charles, IL
- $26 to $31 USD / hour
Perform other duties as assigned by the silkscreen manager or supervisory staff to support production and departmental goals.
Added 1 min ago
MH
IT Enterprise Business Applications Manager
Minnesota Historical Society
St Paul, MN
- $86,840 to $108,528 USD / year
JOB TITLE: IT Enterprise Business Applications Manager
Added 2 mins ago
T
Low Voltage Project Manager
TEKsystems
Nashville, TN
- $45 to $60 USD / hour
DescriptionOur client is looking for a Project Manager that has lead large scale projects with large teams. This person will be managing large scale projects in TN as well as potentially…
Added 2 mins ago
T
Engagement Manager II
TEKsystems
Hanover, MD
- $105,000 to $150,000 USD / year
…technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships…
Added 2 mins ago
Program Management Analyst, Senior
Precise Systems
Lexington Park, MD
We are currently seeking a Program Management Analyst, Senior, to support our customer in Patuxent River, Maryland location.
Added 2 mins ago
Financial Analyst Journeyman
Precise Systems
Lexington Park, MD
As a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our…
Added 2 mins ago
Quality Assurance Manager
BERNATELLO'S PIZZA INC.
Waupaca, WI
The facility Quality Assurance Manager, in concert with the facility management team, provides assurance that products are produced in a manner that is wholesome and safe, adhere to…
Added 2 mins ago
Software Asset Manager
Virginia Community Colleges
VA
Manage Software Asset Management program for NVCC
Added 2 mins ago
Neighborhood Sales Manager
Stanley Martin Homes, LLC
Greensboro, NC
A day in the life of a Neighborhood Sales Manager is filled with dynamic tasks and responsibilities. You will be responsible for designing and implementing sales strategies to achieve and…
Added 2 mins ago
Business Banking Underwriter IV
The Huntington National Bank
Cleveland, OH
…typically include those with most complex credit structures and customer exposure up to…
Added 3 mins ago
Medical Assistant Certified - Occupational Medicine
Confluence Health
Wenatchee, WA
…communities we serve and their quality of life through our community support program and through our individual efforts as involved community…
Added 3 mins ago
Receptionist - Behavioral Health
Confluence Health
Wenatchee, WA
…communities we serve and their quality of life through our community support program and through our individual efforts as involved community…
Added 3 mins ago
Specialty Restaurant Manager, Nui Restaurant - Hilton Waikoloa Village
Hilton
Waikoloa, HI
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Added 3 mins ago
Complex Senior Sales Manager - Signia by Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando
Hilton
Orlando, FL
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Added 3 mins ago
3rd Key
Snipes
Gastonia, NC
…meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our…
Added 3 mins ago
Cashier
Snipes
Gastonia, NC
…meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our…
Added 3 mins ago
Stock Personnel
Snipes
Gastonia, NC
…meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our…
Added 3 mins ago
Sales Associate
Snipes
Gastonia, NC
…meaningful impact in the communities we serve. Through our community program “SNIPES serves” and its localized approach we support the needs of our communities, empower, and celebrate our…
Added 4 mins ago
Senior Manager - Digital Product Operations
American Express
New York, NY · NY
This Senior Manager role will focus on product go-to-market and operations across Amex Digital Labs’ evolving Web3 landscape, including stablecoin and blockchain use cases. This person will…
Added 4 mins ago
Sales Manager - Ciocca Automotive - York Region
Ciocca Automotive Careers
PA
Quality customer service, communication, computer and basic math skills

Closed listing

Maximus

Sr Manager - Proj/Prog

Montpelier, VT, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

Report this job