Jobs in the United States

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Added 3 mins ago
Product Owner, Telecom - Distribution & Industrial
GE Vernova
Rochester, NY
R&D & NPI Partnership: Act as the "voice of the customer" to R&D and NPI program teams. Lead backlog refinement, support Program Increment (PI) Planning and NPI tollgate reviews, and…
Added 9 mins ago
VI
Value Analysis Manager - Supply Assurance
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…assessments. Leveraging data analytics, Value Analysis methodologies, program management tools, and evidence-based clinical literature, the Value Analysis Manager partners with clinical,…
Added 9 mins ago
UO
Assistant Professor
University of Colorado Denver
Aurora, CO
- $46 USD / hour
Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings
Added 10 mins ago
VP IP Hardware Engineering
Nokia
United States
Lead a global organization of Site Leaders, Directors, Engineering Managers, ASIC and Systems Leaders, Program Management, Product Lifecycle Management, and IT teams.
Added 11 mins ago
Sr. Director, Portfolio Delivery, SCADA
Terabase Energy
Remote, United States
As Senior Director, Portfolio Delivery within the Terabase SCADA program, you will report to the Senior Director of Project Delivery and own the strategic direction, organizational health,…
Added 11 mins ago
Sr. Director, Portfolio Delivery, SCADA
Terabase Energy
Remote, United States
As Senior Director, Portfolio Delivery within the Terabase SCADA program, you will report to the Senior Director of Project Delivery and own the strategic direction, organizational health,…
Added 11 mins ago
Sr. Director, Portfolio Delivery, SCADA
Terabase Energy
Remote, United States
As Senior Director, Portfolio Delivery within the Terabase SCADA program, you will report to the Senior Director of Project Delivery and own the strategic direction, organizational health,…
Added 11 mins ago
TE
Senior Counsel, Intellectual Property
Terabase Energy
Remote, United States
- $205,000 to $250,000 USD / year
Terabase is seeking a Senior Intellectual Property Counsel to build and lead our IP program. This is Terabase’s first dedicated IP role. Reporting to the VP of Legal, you will own IP…
Added 12 mins ago
Technical Lead, Engineering
Huntington Ingalls Industries
Pocasset, MA
…technology products and applications. Contribute to and often lead the specification and design phases of the development life cycle. Also manage the design and implementation of new…
Added 12 mins ago
7
Store Crew
7-Eleven
Revere, MA
- $15.5 to $20.77 USD / hour
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 12 mins ago
Director, Strategic Growth Execution, Joint Reconstruction
J&J Family of Companies
Raynham, MA
Lead oversight of the organization's highest-priority growth and transformation initiatives.
Added 12 mins ago
Group Product Manager - Rewards
Ford
Allen Park, MI · Allen Park
As Group Product Manager, Ford Rewards, you will own the roadmap and results for Ford's loyalty programs and lead a team of product managers. Your mission is to turn Rewards from a program…
Added 13 mins ago
Senior Director, Business Insights and Technology- Research (Clinical Pharmacology & Pharmacometrics)
Bristol Myers Squibb
Cambridge, MA
Lead engineering delivery of workflow automation - model execution orchestration, simulation at scale, reporting pipelines, traceability, review workflows, and evidence reuse - using modern…
Added 13 mins ago
Stars Vendor Performance Lead
Humana
Boston, MA
The Program Lead, Enterprise Clinical Partnerships (ECP) Performance Management, is responsible for driving the success of Humana's portfolio of enterprise clinical partnerships through…
Added 13 mins ago
Senior R&D Program Manager
J&J Family of Companies
Boston, MA
Lead the Knee Robotics (VRAS) platform program, integrating strategy, priorities, technology roadmap and execution across multiple projects and workstreams.
Added 13 mins ago
Global Head of Corporate Finance, General Account
Manulife
Boston, MA
Key drivers of the outperformance of our investment program have been our direct contact and relationships with borrowers, our integrated global investment origination model across North…
Added 16 mins ago
Director, Pricing Strategy and Monetization (Remote)
Cisco Systems, Inc.
Remote, United States
…Cisco gains value in a constantly evolving market ensuring we lead with both innovation and…
Added 25 mins ago
Group Product Manager - Rewards
Ford Global
Allen Park, MI
As Group Product Manager, Ford Rewards, you will own the roadmap and results for Ford's loyalty programs and lead a team of product managers. Your mission is to turn Rewards from a program…
Added 31 mins ago
IT Director
Teguar Corporation
Charlotte
…overseeing a team, and works alongside Teguar’s regulatory lead, who owns compliance documentation, the risk register, and audit coordination. The goal of this position is to bring critical…
Added 32 mins ago
Senior Principal AI Engineer
J&J Family of Companies
Titusville, NJ
Lead AI solutions from prototype through integration, deployment, and ongoing enhancement.
Added 32 mins ago
Senior Manager, SAP Business AI & Data
J&J Family of Companies
Titusville, NJ
…integrated data platforms supporting the IM Supply Chain Transcend…
Added 32 mins ago
C
Associate Partner - Consulting, LifeSciences
Cognizant
Teaneck, NJ
- $220,000 to $250,000 USD / year
What you must have to be considered
Added 32 mins ago
ND
Senior Akamai Engineer
NTT Data Americas, Inc.
Mahwah, NJ
- $65 to $75 USD / hour
5 years of Experience Level Expectations Years of experience required 5 Position level 77 FT Supervisor Role Depth Expectations · Must Have Skills:
Added 32 mins ago
Senior Site Reliability Engineer
NTT Data Americas, Inc.
Mahwah, NJ
Lead Akamai security and WAF updates, including rule tuning, bot mitigation, and moving policies to stricter enforcement.
Added 32 mins ago
Senior Manager, MedTech Contract Lifecycle Management (CLM) Strategy & Delivery
J&J Family of Companies
Raritan, NJ
The Senior Manager will lead development of a sequenced MedTech roadmap, facilitate alignment across competing priorities, establish practical governance and decision processes, and drive…

Closed listing

Maximus

Sr Manager - Proj/Prog

Montpelier, VT, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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Jobs in the United States