Jobs in the United States

25+ jobs

Save this search

Added just now
Project Manager II – Technical
BAE Systems
Broomfield, CO
Job Description BAE Systems Aerospace & Mission Systems (AMS) Military Space Strategic Business Unit is looking for a Technical Project Manager II to lead operations activities for…
Added 1 min ago
S
Infrastructure Engineer III
Subaru
Camden, NJ
- $120,000 to $140,000 USD / year
…deployment tools (e.g., Group Policy, System Center Configuration Manager [SCCM], Terraform, Ansible), continuous integration and continuous delivery/deployment (CI/CD) and version control…
Added 1 min ago
Senior Product Manager
Point Digital Finance, Inc.
Palo Alto, CA
…offer Point's home equity investment to their clients. The program is live, partners are onboarded, and Point is forming a dedicated product team for it. The Senior Product Manager owns the…
Added 1 min ago
KC
Product Supportability Program Manager
KLA Corporation
Phoenix, AZ · Ann Arbor, MI
- $109,000 to $185,300 USD / year
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical…
Added 2 mins ago
Aircraft Mechanic 1-C-12 US Airforce - San Angelo ,TX.
V2X
San Angelo, TX
Amongst other basis, the performance KPI shall be linked to the Capabilities Program Manager’s achievement of obligations and company requirements. It shall cover amongst others the…
Added 2 mins ago
Chief Engineer- Production
V2X
Indianapolis, IN
Collaborate with the Program Manager to ensure technical cost, schedule, and performance objectives are achieved.
Added 2 mins ago
Oracle Cloud ERP Project Manager
Argano
Remote, United States
Technical Project Management Skills: Comprehensive understanding of software development processes and relevant technologies. Ability to drive technical scoping decisions in conjunction…
Added 4 mins ago
Senior Business Operations Manager
United States
Job Title: Senior Business Operations Manager
Added 5 mins ago
AC
IT Support Analyst (Denver, Colorado)
Armstrong Collective Brand
Denver, CO
- $65,000 to $75,000 USD / year
The IT Support Analyst reports to the Senior Manager, IT Service Delivery and supports the implementation, operation, and continuous improvement of technology across Canyon Spirit Onboard,…
Added 5 mins ago
Senior Project Manager
Prime Electric
Milwaukie, OR
As a Senior Project Manager, you will play a pivotal role in leading and overseeing the successful execution of increasingly complex small to medium-scale construction projects. Operating…
Added 6 mins ago
SO
Public Guardian 1/2/3 (02-1743)
State of Alaska
Palmer, AK
- $41.59 USD / hour
…and 2 staff through the formalized Public Guardian training program and help prepare staff for the CGC/NGA certification exam. Public Guardian 3 staff also collaborate with local, state,…
Added 8 mins ago
Event Sr Technical Lead Audio Visual - InterContinental Downtown Los Angeles
Encore Global
Los Angeles, CA
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical…
Added 8 mins ago
AC
IT Support Analyst (Denver, Colorado)
Armstrong Collective Brand
Denver, CO
- $65,000 to $75,000 USD / year
The IT Support Analyst reports to the Senior Manager, IT Service Delivery and supports the implementation, operation, and continuous improvement of technology across Canyon Spirit Onboard,…
Added 9 mins ago
Environmental Engineer 6
CDM Smith
Bellevue, WA
…the opportunity to learn every day from our highly-skilled technical staff and project managers, participate in our mentoring program, and advance your professional development through our…
Added 9 mins ago
Data Management Discipline Leader
CDM Smith
United States
EQuIS Platform Leadership: Serve as a senior technical leader for EQuIS-based data management, including database strategy, database consolidation, reference value standardization, EDD…
Added 10 mins ago
Senior Project Manager
PCL Construction
Bellevue, WA
As a Senior Project Manager for PCL Construction Services, Inc. in Bellevue, Washington, you’ll have the opportunity to lead the delivery of complex, high-impact projects that shape…
Added 10 mins ago
J
Program Coordinator, Community Engagement
Remote, United States
- $26.44 to $31.25 USD / hour
Support Community Group leaders, in collaboration with Senior Program Manager and Connect Product Manager.
Added 13 mins ago
Program Manager II
Twenty-Six Defense
Fort Worth, TX
Job Summary: The Program Manager II is a mid-level program management position. Working with minimal supervision of a more senior program leader, the Program Manager II has responsibility…
Added 15 mins ago
SL
Senior Manager, Portfolio Reporting & Compliance
Solar Landscape
Remote, United States
- $140,000 to $160,000 USD / year
We are seeking a Senior Manager, Portfolio Reporting and Compliance, to lead portfolio reporting and financing compliance at Solar Landscape. This leader will own the reporting and…
Added 16 mins ago
Program Manager - Outdoor
SharkNinja
Needham, MA
A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady…
Added 16 mins ago
Program Manager - Home Environment
SharkNinja
Needham, MA
A SharkNinja Program Manager thinks, acts and leads his/her programs like a global leader for every project or program they manage and owns the overall success of the program with a steady…
Added 16 mins ago
Systems Engineering, Lead -- SETA
Semper Valens Solutions
Fort Belvoir, VA
Semper Valens Solutions is seeking a skilled and experienced Program Manager, Lead to provide subject matter proficiency for work described in the task.
Added 16 mins ago
Program Manager, Lead -- SETA
Semper Valens Solutions
Fort Belvoir, VA
Semper Valens Solutions is seeking a skilled and experienced Program Manager, Lead to provide subject matter proficiency for work described in the task.
Added 17 mins ago
Senior Project/Task Order Manager
Brown and Caldwell
Walnut Creek, CA
The Project Management role involves planning, executing, and overseeing projects so that they are completed on time, within budget, while meeting quality standards and health and safety…
Added 17 mins ago
Program Manager
JGA Space & Defense - JGMS LLC
Huntersville, NC
We recognize that successful program management professionals come from a variety of technical, operational, and leadership backgrounds. Candidates will be evaluated based on their overall…

Closed listing

Maximus

Sr Manager - Proj/Prog

Des Moines, IA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

Report this job