Jobs in the United States

25+ jobs

Save this search

Added 3 mins ago
Senior Manager, Global Creator Programs
Twitch
San Francisco, CA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 3 mins ago
Senior Manager, Global Creator Programs
Twitch
San Francisco, CA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 3 mins ago
Senior Manager, Global Creator Programs
Twitch
Seattle, WA · San Francisco, CA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 5 mins ago
Senior Systems Engineer - Wireless & Wired Networking (Remote)
The Home Depot
Remote, United States
This position typically reports to Systems Engineer Manager or Sr Manager
Added 5 mins ago
Senior Analyst, Assortment Planning
The Home Depot
Atlanta, GA
This position reports to the Senior Manager, Assortment Planning.
Added 7 mins ago
Product Manager - Onboarding
BILL
United States
Join BILL as a Product Manager and help improve how small and midsize businesses sign up for, get started with, and gain value from the BILL platform. As an integral member of the…
Added 16 mins ago
MT
Utilities-Project Manager
Medina Talent Group
Remote, United States
- $120,000 to $140,000 USD / year
We are seeking a high-impact Senior Project Manager to lead strategic innovation and R&D technology initiatives within a large, regulated utility environment. This role drives 1–2…
Added 17 mins ago
Director of People & Culture
Pitch Labs
Remote, United States
…high school entrepreneurs free access to our mentor-matching program, entrepreneurship support community, and resource library. We strive to create a world where anyone can be an…
Added 19 mins ago
Senior Technical Program Manager, Amazon Stores Finance Tech
Amazon.com Services LLC
Seattle, WA
…for a customer-focused, analytically and technically skilled Senior Technical Program Manager to own and drive program solutions for the Stores Finance organization. This role requires an…
Added 19 mins ago
Senior Global Creator Programs Manager
Twitch Interactive, Inc.
Culver City, CA · Seattle, WA · New York, NY · Irvine, CA · San Francisco, CA
The Sr. Global Creator Programs Manager owns the end-to-end execution of Twitch's global scaled creator activation program, a structured system that recruits, develops, and retains creators…
Added 26 mins ago
Programme Manager, M&A Portfolio
London Stock Exchange Group Holdings Inc
NY
Programme Manager, Engineering M&A – Integration & Synergy Delivery
Added 28 mins ago
R
Senior Manager, Business Transformation & Integration
Rosendin
San Jose, CA
- $193,600 to $254,100 USD / year
Rosendin is seeking a Senior Manager, Business Transformation & Integration to drive enterprise-wide operational excellence, business transformation, and post-acquisition integration…
Added 30 mins ago
Manager, HR Operations
WorldStrides
United States
The Manager, HR Operations, runs the engine behind HR Delivery at WorldStrides. Reporting to the Senior Director of HR Delivery, this leader owns HR operations and HR shared services end to…
Added 31 mins ago
LN Concerts, Production Manager
Live Nation Worldwide, Inc.
NY
The New York City Production Department is looking for a Production Manager who oversees the execution, management, and administration of production operations for all Live Nation-operated…
Added 35 mins ago
Strategic Alliances Manager – Federal System Integrators
CrowdStrike, Inc.
Remote, United States
CrowdStrike is seeking a senior Strategic Partner Development Executive to lead our Federal System Integrator Sell-Through business. This is a revenue-focused role responsible for driving…
Added 38 mins ago
R
Manager, Account Manager | Growth
Ramp
New York City, NY
- $180,000 to $247,000 USD / year
…activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly…
Added 42 mins ago
Clinical Program Manager
Cambia Health Solutions
Fargo, ND · Salt Lake City, UT · AR · Renton, WA · Medford, OR · Portland, OR · MN · Lewiston, ID · Spokane, WA · Burlington, WA · Vancouver, WA
Every day, Cambia’s dedicated team of Program Managers are living our mission to make health care easier and lives better. As a member of the Health Services Operations (HSO) Clinical…
Added 50 mins ago
Senior Manager, Strategic Project Management
Datasite LLC
Remote, United States
The Senior Manager of Strategic Project Management leads Datasite's highest-priority cross-functional initiatives from definition through delivery, including go-to-market readiness,…
Added 52 mins ago
T
Senior AI Project Manager
TEKsystems
Saint Petersburg, FL
- $82.75 to $89.65 USD / hour
…a large financial services organization's AI division. The program is fully funded, staffed, and actively delivering strategic AI solutions. The successful Project Manager will step into an…
Added 55 mins ago
Medicaid Enterprise Testing Project Manager/Lead
NTT DATA Services
Springfield, IL
NTT DATA is seeking an experienced PMO Medicaid Enterprise Testing Lead Project Manager to support the Illinois Medicaid Enterprise System (MES) Planning and Advisory initiative. This…
Added 59 mins ago
Analyst, Internal Audit
Hilton
McLean, VA
…analyst on the Internal Audit team, you will report to the Senior Manager, Internal Audit and focus on the execution of Hilton's Americas Property Audit Program. You will gain exposure to…
Added 1 hour ago
Director, Procurement
Indeed
Bismarck, ND
…optimize enterprise tech sourcing. Additionally, you will manage a Senior Procurement Manager who leads the HR and Finance spend categories, including the contingent worker program,…
Added 1 hour ago
Manager, Site Reliability Engineering (SRE)
Eagan, MN
As a Site Reliability Engineering Manager, you will lead a team of SREs responsible for the availability, reliability, and performance of our products. You will combine technical depth,…
Added 1 hour ago
Creative Director
Foundation
Remote, United States
…Marketing Director who owns a book of clients, with an AEO Program Director who runs delivery. Our writers, designers, editors and producers sit in those pods. The Head of Paid Media, the…
Added 1 hour ago
Senior Manager of Strategic Sourcing - Electronics & Contract Mfg
DexCom Inc
Remote, United States
…new product introduction, and reducing supply risk. This Sr. Manager will lead Dexcom's Electronics and Contract Manufacturing sourcing organization, with accountability for category…

Closed listing

Maximus

Sr Manager - Proj/Prog

Santa Fe, NM, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

Report this job