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Finishing Heavy Equipment Operator
CRH
Muskogee, OK
- $22 to $27 USD / hour
…complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your…
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CDL A Heavy Haul Driver
CRH
Fayetteville, AR
…complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your…
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C
Pipe Foreperson
CRH
Fayetteville, AR
- $26 to $28 USD / hour
Added just now
Outside Sales Representative
CRH
Pennsboro, WV
The Sales Representative reports to the Sales Manager and is responsible for developing and maintaining favorable relationships with current and potential customers, achieving sales goals…
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C
Construction Laborer
CRH
Muskogee, OK
- $19 to $22 USD / hour
Added 1 min ago
Deputy Program Manager, Air Defense - Middle East
Anduril Industries
Irvine, CA
Anduril’s Air Defense programs in the Middle East are growing quickly, and we are looking for a Deputy Program Manager to support execution of a large, strategic Air Defense program. The…
Added 2 mins ago
SI
Senior Manager, Technical Product Partnerships - Security, Governance & Compliance Ecosystem
Salesforce, Inc.
Remote, United States
- $172,500 to $260,100 USD / year
Program instincts. You've built or run partner programs, launch tracks, or approval frameworks, and don't need a dedicated program manager to get a working cadence off the ground.
Added 3 mins ago
Global Survey Manager
ICF Incorporated, LLC
Rockville, MD
ICF is seeking a motivated Survey Manager to provide technical leadership and coordination to national implementing agencies conducting population-based surveys through The Demographic and…
Added 3 mins ago
CO
ADMINISTRATIVE OFFICER
County of San Luis Obispo
San Luis Obispo, CA
- $38.1 to $51.07 USD / hour
Added 3 mins ago
CO
Development Services Supervising Engineer
County of San Luis Obispo
San Luis Obispo, CA
- $60.13 to $80.6 USD / hour
Added 3 mins ago
GI
Staff Manager, Product Security Response
GitHub, Inc.
United States
- $144,600 to $383,500 USD / year
GitHub is transforming how the world builds secure software, and we are looking for a Staff Manager, Product Security Response to lead the team responsible for the last line of defense once…
Added 4 mins ago
Field Enablement Manager
HG Insights
Remote, United States
As Field Enablement Manager, you'll run the day-to-day enablement program for everyone at HG Insights who faces customers: Account Executives, Sales Development Representatives (SDRs),…
Added 4 mins ago
Product Marketing Manager, A+
ParentSquare, Inc
Remote, United States
ParentSquare is seeking a Product Marketing Manager to tell that story and help Attendance Plus reach more districts. You'll own positioning, messaging, and go-to-market for our attendance…
Added 4 mins ago
Senior CSM, Charter
ParentSquare, Inc
Remote, United States
ParentSquare is seeking a Senior Customer Success Manager to be that partner across our charter portfolio, from single-site charters to national charter management organizations (CMOs) and…
Added 5 mins ago
Associate Director of Business Process & Operations
Netradyne
San Francisco, CA
Senior Business Process Manager, North America (San Francisco, California)
Added 6 mins ago
NT
Business Development & Partnerships Manager
Norbeck Technologies Inc
Clinton, MD
- $25 to $40 USD / hour
Business Development & Partnerships Manager (Part-Time)
Added 6 mins ago
Senior Financial Analyst
Progress
Burlington, MA
Reporting to the Senior FP&A Manager, the Senior Financial Analyst will partner with business leaders in IT, Workplace Operations, and the Office of the Chief AI Officer. You will manage…
Added 6 mins ago
Services Project Manager III
Risk Control Technologies Inc
Bay Area, CA
The Services Project Manager III manages key client projects, and is responsible for the coordination and completion of projects on time, within budget and within scope. The Service Project…
Added 6 mins ago
Senior Accounting Manager
LaunchDarkly
Remote, United States
As Senior Accounting Manager, you’ll play a key role in strengthening the financial operations behind that work: owning critical close and technical accounting activities, supporting…
Added 7 mins ago
Corporate Communications & Digital Experience Intern
JM Family Automotive LLC
FL
The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this…
Added 7 mins ago
SEM Senior Manager
PMG
Chicago, IL
…grow, share their ideas, and make an impact. As an SEM Senior Manager, you’ll lead a talented team, shape impactful strategies, and help drive the future of search marketing for some of the…
Added 8 mins ago
SENIOR NETWORK SECURITY ENGINEER-(REMOTE)
Compass Group
GA
AWS WAF and AWS Firewall Manager experience an asset
Added 8 mins ago
Manager, Software Development Engineer
Equinix LLC
United States
Equinix is looking for a Manager, Software Engineer to lead the team that builds and supports our channel and partner systems. The platforms include Salesforce Partner Relationship…
Added 8 mins ago
Digital Customer Success, Senior Manager
Equinix LLC
United States
Added 8 mins ago
T
Systems Manager
TEKsystems
Schaumburg, IL
- $40 to $50 USD / hour
The Genetec Video System Manager will serve as the single point of contact for the Chicago Housing Authority Camera Infrastructure Program, managing a 7000 plus camera system with a primary…

Closed listing

Maximus

Sr Manager - Proj/Prog

Santa Fe, NM, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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