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Senior Growth Lead, Environmental Services – Florida
ICF
Tallahassee, FL · Atlanta, GA · Raleigh, NC · Columbia, SC
Oversee project management including client contact, agency coordination, budget control, invoicing, schedule, personnel allocation/planning, technical approach, and subcontractor…
Added 1 min ago
GE
Heavy Civil Senior Estimator
Gillett Excavating
Port Huron, MI
- $130,000 to $175,000 USD / year
Modern estimating and project management tools: Insite Elevation Pro, Bluebeam, PlanSwift, B2W, Trimble Business Center, Etc.
Added 1 min ago
DoW Portfolio Director (PfD)
Tria Federal
Arlington, VA
10+ years of progressive experience in portfolio, program, or project management, including oversight of multiple large-scale federal contracts
Added 2 mins ago
Executive Director
Alzheimer's Association
Pittsburgh, PA
At least 8 years of senior, non-profit management experience; minimum 5 years of mass-market special event fundraising, volunteer recruitment experience and preferably proven sales…
Added 3 mins ago
Senior FMS Financial Manager
Odyssey Systems Consulting Group, Ltd.
Hanscom AFB, MA
Odyssey Systems has an exciting opportunity for a Senior FMS Financial Manger to support the the Air Force Life Cycle Management Center Electronic Systems PEO (AFLCMC/ES). The Electronic…
Added 5 mins ago
EE
Compensation & Benefits Manager
Enterprise Electrical
Houston, TX
- $125,000 to $145,000 USD / year
Strong project management, change management, communication,
Added 7 mins ago
M
Higher Education MEP Design Manager/Lab Planner (Full-Time)
MBP
New Haven, CT
- Full-time
Managing lab projects through design phase to include coordinating work of various project entities (owner, designer, contractor, and other project stakeholders personnel). Recognized as…
Added 7 mins ago
Senior Consultant, Elevated Client Services
Intercontinental Exchange Holdings, Inc.
Jacksonville, FL
The Senior Consultant, Elevated Client Services Escrow consultant role is a senior individual contributor role focused on providing subject matter expertise on Mortgage and Consumer…
Added 7 mins ago
Senior Consultant, Elevated Client Services
Intercontinental Exchange Holdings, Inc.
Jacksonville, FL
The Senior Consultant is an individual contributor role serving as a strategic subject matter expert across Consumer, HELOC, and Special Products functions within ICE Mortgage Technology…
Added 8 mins ago
Coding Subject Matter Expert (SME)
AC3 Inc
United States
This is not a people-management role. It is a senior, high-impact position: the team's accuracy, consistency, and ability to adapt to new clients and systems depend on it. The SME partners…
Added 8 mins ago
Senior Counsel, Trade
Waymo
Mountain View, CA · Washington, DC
Execution-oriented individual with strong interpersonal, communication, and team skills. Experience presenting to senior management and engineering teams.
Added 9 mins ago
Senior Growth Lead, Environmental Services – Florida
ICF Environmental, Inc.
Tallahassee, FL
Oversee project management including client contact, agency coordination, budget control, invoicing, schedule, personnel allocation/planning, technical approach, and subcontractor…
Added 10 mins ago
Coating Inspector-Rancho Cucamonga
Shared Services Group Inc
Santa Clarita, CA
…innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable…
Added 10 mins ago
AS
Events Coordinator Senior
Arizona State University
United States
- $24.04 to $26.44 USD / hour
Events Coordinator Senior (part-time/20 hours per week) under the Director of Project Humanities supervision and direction will plan, coordinate, organize, staff, and supervise events…
Added 11 mins ago
Digital Adoption Senior Strategist
Sidley Austin LLP (IL LLP)
United States
The Digital Adoption Senior Strategist serves as a subject-matter expert and technical resource for the firm’s learning technology and digital adoption tools, including AI-enabled learning…
Added 12 mins ago
Senior Mainframe Systems Programmer
ewminds consulting Services
Clifton, NJ
10. Technical leadership, project/program management, and stakeholder communication
Added 14 mins ago
Project Manager
STO Building Group
San Francisco, CA
The Project Manager provides overall construction/business management direction for single and/or multiple projects to ensure quality control, profitability, and client satisfaction.…
Added 14 mins ago
UG
Infrastructure & Engineering Development Program - Eden Prairie, MN
UnitedHealth Group
United States
- $60,200 to $107,400 USD / year
The GTS Infrastructure and Engineering Development Program is a 12-month, in-person development experience that begins with a three-week onboarding bootcamp and then embeds each associate…
Added 14 mins ago
Supply Chain Manager, DS Reg Management
Amazon.com Services LLC
Austin, TX · Nashville, TN · Bellevue, WA
- 3+ years of program or project management experience
Added 15 mins ago
Marketing Manager
Flagger Force, LLC
Hummelstown, PA
Support issues and reputation management in partnership with senior leadership, ensuring timely, accurate, and consistent external responses.
Added 15 mins ago
Sr. Specialist, Manufacturing Engineering (Industrial Engineer)
L3Harris Technologies
Palm Bay, FL
Collaborate cross functionally with Production, Supply Chain, Quality, Program Management, and Engineering to ensure alignment between production requirements and business objectives.
Added 15 mins ago
Senior Project Manager
ATCO Structures USA Inc.
Spring, TX
Proficiency in project management software and tools
Added 16 mins ago
Associate SAP Business Analyst
ADB SAFEGATE
United States
…solutions. We are scaling up in business alignment, architecture, program management, governance and information management. Upcoming initiatives include marketing and lead automation,…
Added 16 mins ago
Senior Business Systems Specialist
Default - MMO
Oklahoma City, OK
Works with management, external vendors, and Information Systems to define, develop, test, and implement new operations business systems (e.g., Claims, Membership, Billing, Customer Care)…
Added 16 mins ago
A
Quality Systems Specialist III
Actalent
Foster City, CA
- $58 to $65 USD / hour
Provide work direction, coaching, and project leadership to Quality professionals as needed, without direct people-management responsibility.

Closed listing

Maximus

Sr Manager - Proj/Prog

Tallahassee, FL, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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