Jobs in the United States

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Added 4 mins ago
SAP - OTC - Manager - Consulting - Location OPEN
EY
Providence, RI
To qualify for the role, you must have
Added 4 mins ago
Sales Insights & Analytics Manager (Remote)
American Express Global Business Travel
Providence, RI
We are looking for a Sales Insights & Analytics Manager to join our Sales Operations team as an individual contributor. This role is not a people-management position - it is a senior…
Added 4 mins ago
FINANCE MANAGER
Compass Group, North America
Providence, RI
The Financial Manager is a results-oriented finance focus role reporting to the Sr Director of Finance. This role also works closely with operations leadership and the broader finance team.…
Added 5 mins ago
Project Manager - Global Labeling
Cardinal Health
Providence, RI
The Project Manager - Global Labeling is responsible for planning, governing, and executing large-scale, enterprise-wide labeling initiatives within the Global Labeling organization. This…
Added 5 mins ago
Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain
Meta
Providence, RI
Meta is seeking a professional experienced in driving strategic operations for large-scale supply chain organizations to execute on projects critical to Meta's Infrastructure Supply Chain &…
Added 5 mins ago
Financial Planning and Analysis Manager – Medicaid Analytics Pod Leader
CVS Health
Cumberland, RI
Fortune 5 CVS Health is hiring for a Financial Planning & Analysis Manager – Medicaid Analytics Pod Leader. In this role, the Manager will lead an analytical support pod focused on…
Added 5 mins ago
Sr Manager, Partner Relationship Manager
CVS Health
Remote, United States
The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This…
Added 8 mins ago
BC
Business Development Manager
Black Cube Security
Los Angeles, CA
- $600 to $800 USD / week
Black Cube Security is expanding and seeking a Business Development Manager focused on construction site security in Los Angeles County. This role is for a true salesperson who can…
Added 10 mins ago
Senior Sales Strategy Manager, New Construction
Jobgether
Remote, United States
…next steps. Our partner is looking for a Senior Sales Strategy Manager, New Construction based in the United…
Added 10 mins ago
J
Sales Insights & Analytics Manager
Jobgether
Remote, United States
- $88,200 to $163,800 USD / year
…steps. Our partner is looking for a Sales Insights & Analytics Manager based in the United…
Added 10 mins ago
J
Help Desk Manager
Jobgether
Remote, United States
- $102,000 to $140,000 USD / year
The Help Desk Manager leads and develops a Service Desk team, ensuring efficient operations and consistently high-quality technical support across an enterprise environment. This role…
Added 11 mins ago
Account Manager - Cloud Communications
Proximus
United States
Strong background of customer management or customer support with extensive industry experience is a must have
Added 13 mins ago
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Product Campaign Manager - SME-C Whitespace
Accenture
Saint Louis, MO
- $94,400 to $224,600 USD / year
+ Partner with Marketing Operations to support campaign data quality, reporting, and measurement through the Growth Demand Engine.
Added 13 mins ago
Cartus Sr Consultant Domestic Relocation - US Remote
Anywhere Real Estate
Kansas City, MO
+ Supports Operations Manager in day-to-day business activities, including facilitating and participating in staff meetings and team huddles. Assist management team in staff recruitment,…
Added 13 mins ago
Cartus Sr Consultant Domestic Relocation - US Remote
Anywhere Real Estate
Saint Louis, MO
+ Supports Operations Manager in day-to-day business activities, including facilitating and participating in staff meetings and team huddles. Assist management team in staff recruitment,…
Added 14 mins ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Hillsboro, MO
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 14 mins ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Saint Peters, MO
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 14 mins ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Saint Charles, MO
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 14 mins ago
Category Manager, IT - Indirect
Verint Systems, Inc.
Jefferson City, MO
The Category Manager, IT - Indirect will be responsible for sourcing, negotiating and contract management for the company's indirect IT spend, with a primary focus on SaaS and enterprise…
Added 14 mins ago
Project Manager/Business Analyst - Digital Health Transformation
Eliassen Group
Jefferson City, MO
Our client, a small clinical-stage biotech focused on cardiovascular medicines, seeks a Project Manager/Business Analyst to lead a digital health transformation initiative for a part-time,…
Added 15 mins ago
Pricing & Contract Operations Analyst
Datavant
Jefferson City, MO
+ Handle Datavant system billing for customers and perform system administration duties as assigned by the manager.
Added 15 mins ago
RN Trainer Auditor PRN
Intermountain Health
Jefferson City, MO
+ Work collaboratively with SelectHealth's HEDIS Manager, Quality Consultants, and Data Analyst
Added 15 mins ago
AI
Part Sales Manager - Part Time
AutoZone, Inc.
Grandview, MO
- Part-time
…Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager's guidance, MITs lead by example, demonstrating initiative and strong…
Added 16 mins ago
Sr Manager, Partner Relationship Manager
CVS Health
Remote, United States
The Senior Manager, Partner Relationship Manager serves as the primary liaison between Aetna business organizations, Centers of Excellence (COEs), and strategic outsourcing partners. This…
Added 16 mins ago
S
Retail Key Holder
Skechers
Atlanta, GA
- $16.39 to $17.39 USD / hour
…an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee…

Closed listing

Maximus

Sr Manager - Proj/Prog

Tallahassee, FL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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Jobs in the United States