Jobs in the United States

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Added 1 min ago
C
Shop Mechanic
CRH
Farmington, NM
- $22 to $28 USD / hour
Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Added 1 min ago
Sr. Principal / Principal Software Engineer - Release Train Engineer
CORP-Corporate Office
United States
Please note that this opportunity is contingent on program funding. Start dates are determined after funding confirmation.
Added 2 mins ago
HUB Operations Manager
Amgen USA Inc.
FL
Under the general direction of Operational Program Leadership, the Supervisor is responsible for overseeing the day-to-day activities of the agent staff that support the program. The…
Added 2 mins ago
M
PART TIME Retail Sales Manager- Nights and Weekends Required
Michaels
BRANSON, MO
- Part-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 3 mins ago
Psychology Program Manager
Veterans Affairs, Veterans Health Administration
Saint Louis, MO
Added 3 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Jefferson City, MO
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 3 mins ago
HR Director
Pacific Seafood
Clackamas, OR
Lead and align the Senior Human Resources Manager (Field Operations), Talent Acquisition Manager, and Training and Development Manager around the VP’s priorities and Distribution’s needs.
Added 3 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Jefferson City, MO
The FRCS Cybersecurity Manager shall also leverage excellent oral and written communication skills in work with multiple stakeholders to gain understanding of mission dependencies of…
Added 3 mins ago
T
Information Security Engineer
TTEC
Jefferson City, MO
- $65,000 to $70,000 USD / year
You’ll report to the Information Security Manager. Your role is impactful as it protects TTEC from data loss and security events.
Added 3 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Kansas City, MO · Saint Louis, MO
As Principal Technical Product Manager – Aftermarket, you will own the product vision, strategy and roadmap for the digital solutions that support the Service & Repair value streams in…
Added 3 mins ago
Columbia - District Event Marketing Manager
Leaffilter
Columbia, MO
Position Summary: The District Event Marketing Manager is responsible for recruiting, hiring, training, developing, and managing a team of Event Marketers to build brand awareness and…
Added 3 mins ago
MS
Posting Details
Missouri State University
Springfield, MO
- $17 USD / hour
…and conducting presentations or training as scheduled by the Manager, Campus…
Added 3 mins ago
UA
Executive Assistant
USABB ABB Inc.
NC
- $58,500 to $93,600 USD / year
Assists a business/business manager(s) in all business-relevant administration tasks, such as conducting research, compiling, verifying the information, and creating special reports,…
Added 7 mins ago
Sr. Business Development Manager - OpenText
SHI International Corp
Somerset, NJ
The Sr. Business Development Manager - OpenText drives business growth for specific OEM partners or business categories by developing strategic programs and initiatives, providing product…
Added 8 mins ago
V
Vans: Store Manager - Encinitas Ranch Town Center
VF
United States
- $35.04 to $52.56 USD / hour
A day in the life of a Store Manager at Vans looks a little like this.
Added 9 mins ago
DD
Marketing Intern- Tik Tok
Dagne Dover
New York
- $20 USD / hour
…strategy. Produce 10-15 TikToks each week to the Social Media Manager for…
Added 10 mins ago
AS
Director
Arizona State University
United States
- $165,000 to $195,000 USD / year
…results. The Director is responsible for staff leadership, program execution, resource management, and overall operational…
Added 10 mins ago
Engineering Program Manager, Responsible AI, Safety
Apple
Cupertino, CA · Seattle, WA
…for the safety lifecycle of machine learning models. As the program manager in this space, you will play a key role in building a culture of technology responsibility, encouraging…
Added 11 mins ago
Administrative Assistant
HRI Development LLC
New Orleans, LA
…remains compliant with LIHTC and PBV (Project-Based Voucher) program requirements, while maintaining smooth front-office operations and delivering excellent resident…
Added 13 mins ago
Group Services Manager (Conference Services)
Four Seasons
United States
Four Seasons Hotel New Orleans is seeking candidates to join our dynamic team as Catering Events Sales Manager. This role secures and services ‘Event Sales’ Business from the social and…
Added 14 mins ago
Applications Engineering, Architect- Missile Defense
Synopsys
Exton, PA
You can explain a complex radar phenomenology tradeoff to a government program manager in two sentences without losing the technical nuance, and then turn around and debug a MATLAB script…
Added 15 mins ago
Leasing Specialist - Market-rate
NRP Investments LLC
Mclean, VA
…full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please…
Added 15 mins ago
V
Vans: Store Manager - Encinitas Ranch Town Center
VF
United States
- $35.04 to $52.56 USD / hour
A day in the life of a Store Manager at Vans looks a little like this.
Added 16 mins ago
Staff Program Manager - Software & Autonomy
Firestorm
United States
The Staff Program Manager – Software & Autonomy leads the planning and execution of software and autonomy programs for unmanned aircraft systems (UAS) delivered to defense customers. This…
Added 16 mins ago
Lead, Community Growth Marketing Manager
GitLab
Remote, United States
Lead the programming and audience experience for SELF events and chapters. Define the purpose, format, agenda, speakers, and follow-up, partnering with program operations and event teams on…

Closed listing

Maximus

Sr Manager - Proj/Prog

Tallahassee, FL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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