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Partner Field Marketing Manager, Alliance & Suite Accountants
Oracle
Jefferson City, MO
- $76,800 to $122,900 USD / year
+ Strong project management and organizational skills, with the ability to manage multiple cross-functional deliverables and deadlines.
Added 1 min ago
Food Scientist, Dairy & Beverages
ICL
Webster Groves, MO
+ Lead the technical development of new product applications in dairy, non-dairy and beverage
Added 1 min ago
Senior Civil Engineer -- Energy & Industrial Group
Sargent & Lundy
Clayton, MO
+ Five or more years of working in a project team environment in the design of industrial projects, power plant experience preferred, with specific experience in site grading and mass…
Added 4 mins ago
RESILIENCY OPERATIONS SPECIALIST
City of New York
Brooklyn, NY
NYC Emergency Management seeks a candidate responsible for (1) coordinating the Resiliency Implementation Unit’s Interim Flood Protection Measures (IFPM) program which provides temporary…
Added 4 mins ago
BOB- Civil Engineer I
City of New York
New York City, NY
Serve as Project Engineer in the Bureau of Capital Design and Construction in the Division of Bridges. The selected candidate will work on bridge capital design or construction projects in…
Added 4 mins ago
Cycling Infrastructure Hardening Program Manager, C&M Unit
City of New York
New York City, NY
Working closely with senior staff, project managers, and teams across the agency, the selected candidate will lead the development and advancement of design guidance, standards, and…
Added 4 mins ago
Research Project Manager, Cycling & Micromobility Unit
City of New York
New York City, NY
Under the direction of the Research & Analytics Lead, the Research Project Manager will support the Cycling & Micromobility Unit’s research program and maintenance of the Unit’s…
Added 4 mins ago
Director, Data Platform Engineering, Bureau of Data Technology & Strategy
City of New York
Long Island City, NY
…and is home to data strategy, data governance, data product management, data engineering, and data science capabilities. The Applied Data Science and Solutions unit within DTS oversees a…
Added 4 mins ago
Inspector for the Division of Property Management
City of New York
New York City, NY
Urban Renewal and Property Management (URPM), a PM work unit, manages city-owned properties under HPD jurisdiction, including daily maintenance; routine repairs; local law compliance,…
Added 4 mins ago
Research Analyst, Bureau of Hepatitis, HIV, and STI
City of New York
Long Island City, NY
…equity and social justice initiative. The HIV Epidemiology Program (HEP) in the HIV Program in BHHS is responsible for monitoring trends in the HIV epidemic in NYC and developing…
Added 4 mins ago
Director of Housing Retention and Stabilization for the Division of Housing Stability
City of New York
New York City, NY
…stability. The Division oversees a significant portfolio of project-based rental assistance, including Continuum of Care (CoC) rental assistance, Section 8 Project-Based Vouchers (PBV), and…
Added 4 mins ago
Resident Engineer
City of New York
Flushing, NY
- Produce detailed daily and weekly construction project reports, maintain accurate records of items installed and deliveries to the site, keep calculation books with accurate calculations,…
Added 5 mins ago
Project Manager
HTC Global Services Inc
Dimondale, MI
Maintain clear and timely communication with project sponsors, team members, program managers, and management stakeholders.
Added 5 mins ago
Warehouse Supervisor, BlueOval Battery Park Michigan
Ford Motor Company
Marshall, MI
build and lead an agile team to deliver the advanced technology that drives the future
Added 5 mins ago
Warehouse Manager
Wacker Chemical
Adrian, MI
Lean, Six Sigma, project management, or advanced operations leadership training is preferred.
Added 5 mins ago
Ford Racing Powertrain Business Manager
Ford Motor Company
Allen Park, MI
Vehicle discount program for employees and family members and management leases.
Added 5 mins ago
Program Manager
Triumvirate Environmental LLC
Brighton, MI
Program Manager Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Program Manager for our Operations team in our Midwest region. As a…
Added 5 mins ago
Area Leader Trainee Intern - Field
7-Eleven
Midland, MI
The Field Operations Internship Program is a paid summer internship that immerses interns in the fast-paced work environment of 7-Eleven. The program will consist of four segments that will…
Added 6 mins ago
Muskegon Multi-Site Quality Leader
GE Aerospace
Muskegon, MI
Strong interpersonal, leadership, program-management, and project-management skills.
Added 6 mins ago
Operations Management Trainee
TK Elevator Corporation
Livonia, MI
Added 6 mins ago
Lead Mechanical Design Engineer-High Voltage Connector
Eaton Corporation
Southfield, MI
Ability to lead through influence across engineering, program management, quality, manufacturing, sourcing, suppliers, and customers.
Added 6 mins ago
Development Assistant
Michigan State University(MSU)
East Lansing, MI
Added 6 mins ago
Project Manager
Michigan State University(MSU)
East Lansing, MI
…precision timing, digital acquisition and AI-assisted control. The project will establish validated designs and prototypes for capabilities supporting ultrafast materials science, quantum…
Added 6 mins ago
Postdoctoral Scholar-Fixed Term
Michigan State University(MSU)
East Lansing, MI
Position Summary Research focus The postdoctoral associate will join a collaborative research program investigating the molecular, biochemical, and physiological bases of avian plumage…
Added 6 mins ago
Manager, HR Business Partner
Ford Motor Company
Dearborn, MI
Organization Design and Change Management: Support leaders through organization design efforts and lead medium- to large-scale change initiatives impacting teams and functions.

Closed listing

Maximus

Sr Manager - Proj/Prog

Frankfort, KY, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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