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Sr. Sourcing Specialist (Starship)
SpaceX
Westminster, MD · Brownsville, TX
Extensive project management and organizational skills
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Senior Compliance Consultant
Parachute Technology Inc
Remote, United States
Understand technical implementation details necessary to assess security controls
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Sr. Sourcing Specialist (Starship)
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Cape Canaveral, FL · Brownsville, TX
Extensive project management and organizational skills
Added 2 mins ago
Travel Administrator
Family Health International
Remote, United States
…international travel arrangements. Works with designated Travel Management Companies (TMC), approved online reservation systems, and other vendors to arrange airfare, accommodations, ground…
Added 2 mins ago
Travel Administrator
Family Health International
Washington, DC
…international travel arrangements. Works with designated Travel Management Companies (TMC), approved online reservation systems, and other vendors to arrange airfare, accommodations, ground…
Added 2 mins ago
GCS Client Experience Specialist
Konica Minolta Business Solutions, U.S.A., Inc.
Nashville, TN
Added 2 mins ago
BIM Technician II
RTM Engineering Consultants, LLC
Irvine, CA · Scottsdale, AZ · Fort Myers, FL · Springfield, MO
…include medical, dental, and vision plans, employee assistance program, disability coverage, life insurance, 401(k) and profit sharing, flexible work schedule, paid time off and training…
Added 2 mins ago
05487 - Electric Motor Design Engineer
Crafted Staff
Kalamazoo, MI
Supervisory Responsibilities: Technical project leadership; no direct reports
Added 2 mins ago
CS
05489 - Aftermarket Business Development Manager
Crafted Staff
Kalamazoo, MI
- $150,000 to $170,000 USD / year
Experience Required: Typically 10+ years of progressively responsible experience, including 5+ years of high-level program management with significant revenue or scope responsibility
Added 3 mins ago
DC
Grants and Contracts Administrator
Duke Careers
Durham, NC
- $61,026 to $98,838 USD / year
…grants and contracts using knowledge of grant and contract management rules and regulations, technical expertise, and analytical…
Added 3 mins ago
CYBERSECURITY SPECIALIST
VERSANT POWER
Bangor, ME
Project management or project technical lead experience required.
Added 3 mins ago
OT Network Engineer - Pharmaceutical
AstraZeneca Pharmaceuticals LP Company
Tarzana, CA
- Oversee budget management and resource allocation, including capital expenditure planning, financial program evaluation, and preparation of management reports covering performance…
Added 3 mins ago
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Project Planning & Scheduling Specialist
AECOM
New York, NY
- $120,000 to $140,000 USD / year
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 3 mins ago
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Civil Engineering Intern
AECOM
Piscataway, NJ
- $24 to $28 USD / hour
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 3 mins ago
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Structural Engineering Intern
AECOM
Latham, NY
- $24 to $28 USD / hour
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 3 mins ago
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Structural Engineering Intern
AECOM
New York, NY
- $24 to $28 USD / hour
…world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our…
Added 4 mins ago
Engineering Manager
Emerald Technologies
Saline, MI
…manufacturing. This role combines strategic leadership with technical depth to ensure robust process design, accurate documentation, and seamless New Product Introduction (NPI). This role…
Added 5 mins ago
Senior Technology Analyst - Supply Chain Management
Mayo US
Rochester, MN
Role responsibilities include being a member or leader of the applicable systems leadership teams (e.g. project teams, Oversight, and/or Supply Chain and Accounting Technology Review…
Added 5 mins ago
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Long Cane Forest Recovery Lead Technician
The Nature Conversancy
North Charleston, SC
- $27 USD / hour
Collect and maintain field data, treatment records, and other documentation needed to track accomplishments and support project reporting and adaptive management.
Added 5 mins ago
TN
Andrew Pickens Forest Recovery Technician
The Nature Conversancy
North Charleston, SC
- $24 USD / hour
AS/Technical or vocational degree in science-related field and 1-year related experience in custodial and ecological land management or similar field or equivalent combination of education…
Added 5 mins ago
TN
Long Cane Forest Recovery Technician
The Nature Conversancy
North Charleston, SC
- $24 USD / hour
AS/Technical or vocational degree in science-related field and 1-year related experience in custodial and ecological land management or similar field or equivalent combination of education…
Added 5 mins ago
TN
Andrew Pickens Forest Recovery Lead Technician
The Nature Conversancy
Remote_SC, SC
- $27 USD / hour
Collect and maintain field data, treatment records, and other documentation needed to track accomplishments and support project reporting and adaptive management.
Added 5 mins ago
Senior Facilities and Operations Area Manager - Building Maintenance Dept
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Suwanee, GA
High degree of technical competence in building maintenance principles and management
Added 5 mins ago
Program Management Analyst
TRIDENT SYSTEMS LLC
Sterling, VA
The Program Management Analyst (Associate Program Manager) is an entry-level program management role responsible for supporting the successful execution of one or more hardware-focused…
Added 5 mins ago
Program Management Analyst
TRIDENT SYSTEMS LLC
Fairfax, VA
The Program Management Analyst (Associate Program Manager) is an entry-level program management role responsible for supporting the successful execution of one or more hardware-focused…

Closed listing

Maximus

Sr Manager - Proj/Prog

Little Rock, AR, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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