Jobs in the United States

25+ jobs

Save this search

Added 7 mins ago
Senior IT Manager -Manufacturing Digital Transformation
MED Medtronic Inc
Dexter, MI · Tempe, AZ · Fridley, MN
We are seeking an experienced, results-driven Senior IT Manager – Manufacturing Digital Transformation to lead the strategy, delivery, modernization, and operational excellence of digital…
Added 10 mins ago
Post Audit Coordinator I
EXL Talent Acquisition Team
United States
Mentorship Program: Benefit from guidance and coaching through our senior mentorship initiative
Added 13 mins ago
Senior Associate - Project Manager/Scrum Master
New York Life Insurance Co
New York, NY
The Senior Project Manager / Scrum Master leads program management and agile delivery for the EUC organization. The role owns PI planning, sprint execution, and work allocation across EUC…
Added 13 mins ago
Director of Operations, Department of Systems and Information Engineering (SIE)
UVA Health
Charlottesville, VA
…that guide them toward desired outcomes. We are a thriving program of undergraduate and graduate students, faculty, and staff with a commitment to exploration, innovation, and engineering…
Added 13 mins ago
Head Universal Banker, Post Street Branch
Citibank, N.A.
United States
Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi’s business plan goals
Added 18 mins ago
Technical Program Manager
Robots and Pencils
United States
As a Technical Program Manager, you own the full arc of large, multi-workstream programs, from translating a client’s business goals into a technical plan through launch and the value it…
Added 19 mins ago
OO
Budget Justification Chief
Office of the Director of National Intelligence
McLean, VA
- $169,279 to $197,200 USD / year
Develop and present options, tradeoffs, and risk-informed recommendations to senior leadership regarding program resourcing, affordability, and execution impacts across multiple ODNI…
Added 20 mins ago
Partner Marketing Manager
Five9
Remote, United States
We are looking for a Partner Marketing Manager to join Five9’s Partner Marketing organization, reporting to the Senior Manager, Partner Marketing. This is a remote role. This person will…
Added 20 mins ago
FC
FCM - Global Pricing Manager - Boston, MA
Flight Centre
MA
- $132,000 to $145,000 USD / year
Join FCM as our Global Corporate Pricing Manager and help shape the commercial future of one of the world's leading travel management companies. Reporting to the Global FCM CFO, this role…
Added 22 mins ago
Technical Program Manager
Honest Medical Group LLC
Remote, United States
As a Technology Program Manager, you will lead the strategy, planning, execution, and operationalization of cross-functional technology initiatives that support both internal operations and…
Added 29 mins ago
Sr Engineering Manager, Finance Data Engineering & AI Enablement
Apple
Sunnyvale, CA
We are seeking an accomplished Senior Engineering Manager to lead Finance Data Engineering and AI Enablement initiatives that unlock business value from enterprise financial data.
Added 30 mins ago
Senior Manager, Test Engineering
Anduril Industries
McHenry, MS
Report test readiness, safety, schedule, and technical risk to senior leadership and program teams.
Added 30 mins ago
Senior Associate - Project Manager/Scrum Master
New York Life
New York
The Senior Project Manager / Scrum Master leads program management and agile delivery for the EUC organization. The role owns PI planning, sprint execution, and work allocation across EUC…
Added 32 mins ago
Social Marketing Channel Manager
Government Employees Insurance Company
New York City, NY · Bethesda, MD
Added 38 mins ago
W
Human Resource Office/Training Manager
Walmart
FORT WORTH, TX
- $65,500 to $98,000 USD / year
Reporting to the Senior Human Resources Manager, you'll lead daily HR office operations and partner with Operations leadership to meet the facility's people and business needs. Through a…
Added 39 mins ago
Senior Manager, Operations Finance
CyrusOne
Dallas, TX
Senior Manager, Operations Finance leads financial analysis of data center operating expenses and capital expenditures. This role partners with Operations, Asset Management Engineering,…
Added 39 mins ago
Senior Manager, Learning Experience & Readiness
Curriculum Associates, LLC
Remote, United States
Curriculum Associates is seeking a Senior Manager, Learning Experiences and Readiness (LXR). The Senior Manager leads the LXR i-Ready and Math Content team, which is responsible for keeping…
Added 39 mins ago
Alliance Sales Executive, Associate Director, Snowflake - Industrials & Energy
EY
Houston, TX · San Antonio, TX · Austin, TX · Dallas, TX
Translate Snowflake platform capabilities - secure data sharing, governed data access, advanced analytics, and AI - into business outcomes that resonate with senior Energy executives
Added 43 mins ago
Manager, Professional Relations
Harrow, Inc.
United States
Senior Manager/Manager, Professional Relations
Added 43 mins ago
Senior Manager, Cloud Adoption Engineering
Oracle
Reston, VA · Washington, DC
Oracle Government, Defense & Intelligence has an exciting opportunity for a Senior Manager, Cloud Adoption Engineering
Added 43 mins ago
WD
Supply Chain Program Manager
Western Digital
San Jose, CA
- $164,000 to $218,700 USD / year
Manage the seams. Functions are usually competent inside their own boundary. Programs fail between them, which is where the Program Manager works.
Added 44 mins ago
Director, Technical Operations
Accommodations Plus International
Melville, NY
The Director of Technical Operations is a senior IT leader responsible for the reliability, performance, and continuous improvement of API's internal technology environment. This leader…
Added 47 mins ago
CA
Supervisory Management and Program Analyst
Citizenship and Immigration Services
Camp Springs, MD
- $169,279 to $197,200 USD / year
Advises the division chief on significant issues/matters pertaining to branch/division programs projects, e.g., the impact of new technology, and new initiatives. | Plans work to be…
Added 47 mins ago
AF
INFORMATION TECHNOLOGY SPECIALIST NH-2210-03 - DIRECT HIRE AUTHORITY
Air Force Materiel Command
Wright-Patterson AFB, OH · Tinker AFB, OK · Hanscom AFB, MA · Hill AFB, UT · Robins AFB, GA
- $76,463 to $118,204 USD / year
Serve as the principal advisor to the CISO, directing the overall cybersecurity program lifecycle, managing schedules, and translating complex technical risks into strategic mission…
Added 48 mins ago
VD
Senior Manager, Software Asset Management
Verizon Data Services LLC
Irving, TX · Hilliard, OH · Temple Terrace, FL · Basking Ridge, NJ · Miami, FL
- $124,000 to $238,000 USD / year
…organization that runs and matures an enterprise-wide SAM governance program. You will set direction, develop talent, and drive accountability across internal staff and third-party…

Closed listing

Maximus

Sr Manager - Proj/Prog

Little Rock, AR, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

Report this job