Jobs in the United States

25+ jobs

Save this search

Added just now
G
Project Manager | Commercial Construction
GPAC
Detroit, MI
- $100,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added just now
G
Project Manager | Commercial Construction
GPAC
Howell, MI
- $100,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added just now
G
Project Manager | Commercial Construction
GPAC
Armada, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 1 min ago
G
Project Manager | Commercial Construction
GPAC
Manchester, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 1 min ago
G
Project Manager | Commercial Construction
GPAC
Dundee, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 1 min ago
G
Project Manager | Commercial Construction
GPAC
Milan, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 1 min ago
G
Project Manager | Commercial Construction
GPAC
Richmond, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 2 mins ago
Manager, Transportation - Rail
CTA
Chicago, IL
…service levels will be met. Communicates this information to senior…
Added 3 mins ago
G
Project Manager | Commercial Construction
GPAC
Ortonville, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 3 mins ago
G
Project Manager | Commercial Construction
GPAC
Chelsea, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 3 mins ago
G
Project Manager | Commercial Construction
GPAC
Tecumseh, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 3 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Charleston, WV
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 3 mins ago
Senior Proposal Manager
Maximus
Charleston, WV
Maximus is thrilled to announce an opportunity for a Senior Proposal Manager. The primary responsibility of this role is to lead cross‑functional proposal teams, including collaboration…
Added 3 mins ago
Sr Technology Project Manager- Vulnerability and Product Support Team - Remote
SitusAMC
Charleston, WV
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 3 mins ago
Principal Portfolio Manager, Infrastructure Development
Meta
Charleston, WV
…approval, closing, and delivery readiness, and for building the program execution, governance, external partnership management, and cross-functional coordination needed to deliver billions…
Added 3 mins ago
Manager Strategic Risk Adjustment Programs
Highmark Health
Charleston, WV
This job provides end-to-end management, delivery and support to new and existing Risk Adjustment Programs. The incumbent will deliver value to the Health Plan, and its beneficiaries…
Added 3 mins ago
Systems Administrator – Kiteworks
SitusAMC
Charleston, WV
…defined problems, escalating novel or high-risk decisions to senior staff. This role requires a degree of flexibility and collaborative working both within Technology and across the…
Added 3 mins ago
Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance
GE Aerospace
Charleston, WV
The Environmental Program Leader – Hazardous Waste and Dangerous Goods Compliance will provide enterprise leadership, technical expertise, and continuous improvement across hazardous waste…
Added 3 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Charleston, WV
…eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the…
Added 3 mins ago
Principal Aftermarket Technical Product Manager
GE Aerospace
Charleston, WV
Ability to document, plan, market, and execute programs. Established project management skills.
Added 3 mins ago
EG
Business Systems Analyst (BSA)
Eliassen Group
Charleston, WV
- $70 to $80 USD / hour
Our client is seeking a highly proactive and versatile Business Systems Analyst (BSA) to support senior leadership and cross-functional teams with strategic planning, portfolio operations,…
Added 4 mins ago
G
Project Manager | Commercial Construction
GPAC
Capac, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 4 mins ago
G
Project Manager | Commercial Construction
GPAC
Blissfield, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 5 mins ago
G
Project Manager | Commercial Construction
GPAC
Almont, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…
Added 5 mins ago
G
Project Manager | Commercial Construction
GPAC
Memphis, MI
- $90,000 to $130,000 USD / year
A premier, well-established Southeast Michigan General Contractor with an expanding project pipeline is seeking an experienced Senior Project Manager to lead high-profile commercial and…

Closed listing

Maximus

Sr Manager - Proj/Prog

Little Rock, AR, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

Report this job