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PH
Clinical Supervisor RN
Premiere Healthcare Staffing
Lynwood, CA
- $61.22 to $77.53 USD / hour
…functions and works collaboratively with the unit Director and/or Manager. In the absence of the unit Director and/or Manager, the Clinical Supervisor may assume the administrative scope of…
Added 1 min ago
Dining Services - Manager in Training
Healthcare Services Group, Inc.
BERKELEY SPRINGS, WV
Join Healthcare Services Group (HCSG) as a Dining Services Manager in Training to learn to manage your own account! This structured and paid 16-week program will develop you to manage and…
Added 1 min ago
JDE ERP Implementation Delivery Manager
Quanta Services Management Partnership
Houston, TX
Quanta Services is seeking a JDE ERP Implementation Delivery Manager to serve as a strategic delivery leader responsible for the planning, execution, and successful delivery of JD Edwards…
Added 1 min ago
SF
Shelter Kitchen Operations Coordinator
Sojourner Family Peace Center
Milwaukee, WI
- $22 USD / hour
…Milwaukee and surrounding communities. If you have a desire to help support survivors and work with passionate colleagues, whose personal and professional experience is as diverse as the…
Added 2 mins ago
E
Unit Clerk
Elderwood
Boston, MA
- $17.16 to $20.14 USD / hour
…role, you'll provide essential administrative and clerical support to the nursing unit, helping ensure that resident records, appointments, supplies, and day-to-day operations are…
Added 2 mins ago
RN - Educator
Elderwood
Mattapan, MA
…BLS and IV-certification programs, electronic-medical-record support, and Nursing Assistant Training Program activities when…
Added 2 mins ago
RN - Educator
Elderwood
Boston, MA
…BLS and IV-certification programs, electronic-medical-record support, and Nursing Assistant Training Program activities when…
Added 2 mins ago
MP&L Coordinator
Troy Design Manufacturing Company
Plymouth, MI
Our MP&L (Material Planning and Logistics) Coordinator reports to the MP&L Manager and works closely with TDMs internal and external customers. This is an entry level position for those…
Added 2 mins ago
Bakery Bench Hand
Festival Foods
Somers, WI
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership…
Added 2 mins ago
WT
(USA) Area Manager - Service Shop (Transportation)
Wal-Mart Transportation
AL
- $80,000 to $120,000 USD / year
Manage shop operations by monitoring maintenance and repair processes to ensure they are in accordance with refurbishment or repair procedures Monitors and ensures shop and worker…
Added 2 mins ago
WS
(USA) Store Manager - Division 1/Neighborhood Market
Wal-Mart Stores East, LP
SC
- $95,000 to $145,000 USD / year
Directs the management team in facility operations and communicates with both management and hourly associates about facility operationsmerchandising and company direction
Added 2 mins ago
WI
Emerging Store Manager - SC
Walmart Inc.
VA
- $85,000 to $120,000 USD / year
store operations environment. The Emerging Store Manager (ESM) will train and develop across many areas of store operations, including
Added 2 mins ago
WI
(USA) Store Manager - Supercenter
Walmart Inc.
WA
- $110,000 to $170,000 USD / year
…ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant…
Added 2 mins ago
WS
(USA) Area Manager - Maintenance (fashion, Import, Print Solutions, Regional, Returns, Sam's, Wm.com)
Wal-Mart Stores East, LP
Beaver Dam, WI
- $80,000 to $120,000 USD / year
…associates and leadersManages maintenance department daily operations by monitoring and ensuring department performance related to maintaining warehouse equipment eg material handling…
Added 2 mins ago
WI
(USA) Licensed/Registered Vision Center Manager
Walmart Inc.
WA
- $37.5 to $50.5 USD / hour
Supports clinical operations by performing basic optometric pre-testing and recording results under the guidance of the optometrist where permitted Leads and participates in teams by using…
Added 2 mins ago
SV
Store Manager
Sandbox VR
Seattle, WA
- $80,168.4 USD / year
Strategic Leadership: You will be well-versed in every part of store operations, and can seamlessly jump into specific areas for our GEGs, Leads, or ASM as needed. You’ll challenge the team…
Added 2 mins ago
WS
(USA) Area Manager - Maintenance (Fashion, Import, Print Solutions, Regional, Returns, Sam's, Wm.Com)
Wal-Mart Stores East, LP
Beaver Dam, WI
- $80,000 to $120,000 USD / year
…associates and leadersManages maintenance department daily operations by monitoring and ensuring department performance related to maintaining warehouse equipment eg material handling…
Added 2 mins ago
WS
(USA) Area Manager Asset Protection - All DC/FC
Wal-Mart Stores East, LP
NV
- $65,500 to $98,000 USD / year
…to the enterprise strategy Describes the interdependence of support functions and line operating functions Identifies the primary operational functions of the organization Understands where…
Added 3 mins ago
Quality Assurance and Food Safety Supervisor
Bento Nouveau Inc
Lincoln, RI
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic…
Added 3 mins ago
Principal Technical Program Manager, Databases, RDS for SQL Server
Amazon Development Center U.S., Inc.
Seattle, WA
AWS Databases is seeking an experienced and strategic Principal Technical Program Manager to serve as an advisor to the General Manager of commercial databases. This is a high visibility,…
Added 3 mins ago
UT
Long Cane Forest Recovery Lead Technician
USA The Nature Conservancy
Remote, United States
- $27 USD / hour
The Forest Recovery Lead Technician will support implementation of a five-year Hurricane Helene recovery and forest restoration agreement between The Nature Conservancy (TNC) and the U.S.…
Added 3 mins ago
UT
Andrew Pickens Forest Recovery Lead Technician
USA The Nature Conservancy
Remote, United States
- $27 USD / hour
The Forest Recovery Lead Technician will support implementation of a five-year Hurricane Helene recovery and forest restoration agreement between The Nature Conservancy (TNC) and the U.S.…
Added 3 mins ago
UT
Andrew Pickens Forest Recovery Technician
USA The Nature Conservancy
Remote, United States
- $24 USD / hour
…Forest Service personnel, contractors, and other partners to support safe and efficient…
Added 3 mins ago
UT
Long Cane Forest Recovery Technician
USA The Nature Conservancy
Remote, United States
- $24 USD / hour
…Forest Service personnel, contractors, and other partners to support safe and efficient…
Added 3 mins ago
AI
DIRECT SUPPORT PROFESSIONAL-FULL TIME
Athelas Institute, Inc. : About Us : Employment Opportunities
Randallstown, MD
- $18.81 USD / hour
- Full-time
All other duties that may be requested by Operations Manager and Division Direct

Closed listing

Maximus

Sr Manager - Proj/Prog

Jefferson City, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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