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Lead Engineer Electrical
GE Vernova Operations LLC
United States
The Lead Engineer Electrical within GE Vernova’s Generator & Electrical Systems (GES) organization serves as the Single Point of Contact (SPoC) for delivering Material Shipped Direct (MSD)…
Added 4 mins ago
Senior Solutions Consultant
Stensul
NY · New York, NY
We live by four values: Lead with Customer Value, Garra, Move with Purpose, and Win as a Team. If you thrive in complex enterprise environments and want to own a revenue-generating area of…
Added 6 mins ago
CG
FOOD UNIT LEAD (FULL TIME)
Compass Group
Wellington, KS
- $12 to $13.5 USD / hour
- Full-time
We are hiring immediately for full time FOOD UNIT LEAD positions.
Added 6 mins ago
CG
FOOD SERVICE WORKER (FULL TIME)
Compass Group
Marietta, GA
- $18 USD / hour
- Full-time
…education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and…
Added 6 mins ago
CG
FOOD SERVICE WORKER (FULL TIME AND PART TIME)
Compass Group
Atlanta, GA
- $17 USD / hour
- Full-time
- Part-time
…education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and…
Added 6 mins ago
CG
BACK OF HOUSE LEAD SUPERVISOR (FULL TIME)
Compass Group
North Easton, MA
- $25 USD / hour
- Full-time
We are hiring immediately for a full time BACK OF HOUSE LEAD SUPERVISOR position.
Added 6 mins ago
UG
Account Executive, State Government - Remote
UnitedHealth Group
Eden Prairie, MN
- $134,600 to $230,800 USD / year
…with Optum’s broad portfolio of analytics, healthcare access, program operations, BPO, and technology…
Added 6 mins ago
Auto Body Technician
Gerber Payroll Services, Inc.
United States
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 6 mins ago
CW
Body Technician (Flat Rate)
Collision Works of Oklahoma LLC
United States
- $21 to $30 USD / hour
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 6 mins ago
Auto Body Technician (Flat Rate)
Gerber Collision (Tennessee), Inc.
United States
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 6 mins ago
Auto Body Technician
Gerber Collision (Texas), Inc.
United States
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 7 mins ago
Operating Engineer, Plant Operations
World Bank Group
Washington, DC
…estate solutions, enabling business units to perform their work program in line with the WBG’s mission to create a world free of poverty on a livable…
Added 8 mins ago
Operating Engineer, Plant Operations
World Bank Group
Washington, DC
…estate solutions, enabling business units to perform their work program in line with the WBG’s mission to create a world free of poverty on a livable…
Added 9 mins ago
T
TRAC Support Specialist
TIAA
3965 Dallas Parkway Frisco, TX · Charlotte, NC
- $34.09 to $48.56 USD / hour
…include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other…
Added 9 mins ago
T
Client Services Manager II
TIAA
Charlotte, NC · Dallas, TX
- $63,800 to $99,600 USD / year
…administrators with daily responsibility for the retirement benefits program. This role is critical to maintaining the client relationship, increasing plan efficiencies, growth in premium…
Added 9 mins ago
Assistant Manager, Authentication
The RealReal
Secaucus, NJ
Lead weekly team huddles to deliver department and business updates
Added 10 mins ago
WW
Sr Consulting Systems Engineer, Higher Education CA
World Wide Technology Holding, LLC
Los Angeles, CA
- $165,000 to $175,000 USD / year
Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Added 10 mins ago
Client Executive
World Wide Technology Holding, LLC
Hartford, CT · Washington D.C. · Atlanta, GA · Boston, MA · Baltimore, MD · Charlotte, NC · Raleigh, NC · New York, NY · RI · Reston, VA
Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
Added 11 mins ago
Senior Technical Support Specialist
Fortinet
Sunrise, FL
Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation
Added 13 mins ago
Lead Alterations Specialist
David's Bridal
Harrisburg, PA
Lead Alterations Specialist is responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for…
Added 13 mins ago
ON-CALL Medical SME
ICF
Fairfax, VA
…Included in this role is administering an independent compliance program that inspects family residential centers and short/long stay juvenile…
Added 14 mins ago
LN Media & Sponsorship || Regional Brand Manager
Live Nation Worldwide, Inc.
Gilford, NH
Prepare and help lead client status meetings, campaign reviews, and season recaps, providing recommendations that improve program delivery, client satisfaction, and renewal opportunities.
Added 15 mins ago
Strategic Partnership Account Executive
Hearst
Houston, TX
Hybrid: This hybrid role is based in Houston, TX and requires working in the office 3 days per week · Applicants must have the right to work in the U.S
Added 15 mins ago
Manager, Product Operations
Hearst
NY
This role spans program leadership, workflow design, planning operations, tooling, team enablement, and organizational effectiveness. You’ll partner closely with stakeholders across…
Added 16 mins ago
Senior Financial Analyst - Operations
Broan-NuTone LLC
Hartford, WI
At Broan-NuTone, we don’t just lead the residential ventilation industry in North America, we’re shaping its future. Through innovation, ingenuity, and a relentless focus on quality, we’re…

Closed listing

Maximus

Sr Manager - Proj/Prog

Jefferson City, MO, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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Jobs in the United States