Jobs in the United States

25+ jobs

Save this search

Added just now
NA
INTERDISCIPLINARY ENGINEER/ PHYSICIST
Naval Air Systems Command
Patuxent River, MD
- $143,913 to $197,200 USD / year
You will provide technical direction and senior leadership to engineering and technical staff in the areas of Electronic Warfare (EW), Radar, Electro-Optic/Infrared, and Communications,…
Added 1 min ago
Senior Manager Creative Services
Visual Comfort & Co.
Skokie, IL
…Illustrator; experience with Figma, presentation software, project management platforms, and digital asset management systems…
Added 1 min ago
TL
Senior Technical Project Manager (Infrastructure, Security & Compliance)
Tessera Labs
Remote, United States
- $160,000 to $200,000 USD / year
The Senior Technical Project Manager is the customer-facing voice of Tessera's infrastructure, security, and compliance organization. You help customers understand how Tessera is built,…
Added 1 min ago
Group Product Marketing Manager, Commercial Strategy
Edwards Lifesciences LLC
CA
We are looking for a Senior Manager, Commercial Strategy to help shape and advance the commercial growth strategy for Edwards Implantable Heart Failure Management (IHFM). This highly…
Added 2 mins ago
Threat Assessment Manager- GWS Technology & Security Operations (Remote)
Capital One
McLean, VA · San Francisco, CA · Chicago, IL · NY
Drive efficient, data-informed solutions across complex departmental boundaries using structured project management
Added 3 mins ago
SharePoint Developer/Analyst II
Technology Trends Group, LLC
Remote, United States
Assists in the management of customer SharePoint program.
Added 3 mins ago
Business Excellence Manager, LATAM
Abbott Products Operations AG, Allschwil
FL
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
Added 3 mins ago
Senior Brand Manager, Trade
Abbott Diabetes Care Sales Corporation
CA
Strong project management and organizational capabilities
Added 3 mins ago
VH
Supervisory Health Science Specialist
Veterans Health Administration
Tampa, FL
- $89,508 to $116,362 USD / year
The position will serve as the Director of Project Management and Research Support (PMRS) Core in VA Research and Development (R&D) Service at the James A. Haley Veterans Hospital (JAHVH)…
Added 4 mins ago
Facilities Engineer IV
LMI
Arlington, VA
LMI is seeking a skilled Project/Facilities Engineer to support HQDA G-4 through strategic planning, operational analysis, enterprise coordination, program integration, and executive…
Added 4 mins ago
Sr. Manager- Global Talent and Organizational Development
Matthews International Corporation
Pittsburgh, PA
Strong analytical, project management, communication and consulting skills.
Added 4 mins ago
Mechanical Department Lead
Cementation USA
Salt Lake City, UT
…ensures quality assurance reviews of the work, leads complex project work, manages personnel development and succession planning, teaches and mentors, plans and distributes the work,…
Added 4 mins ago
Staff or Principal, Div Engineer
Southern Company
Virginia Beach, VA
Directs less senior engineers and technicians in preparing designs, proposals, graphs, planning layouts and summaries designed to communicate project plans, progress or results.
Added 4 mins ago
Industrial Market Sector Leader
HDR
Phoenix, AZ · Tucson, AZ · Albuquerque, NM
…sector. Key responsibilities consist of helping to drive client management, monitoring and taking action regarding Industrial sector profit and loss, ensuring project delivery and…
Added 5 mins ago
Information Systems Security Engineer - ACTIVE SECURITY CLEARANCE REQUIRED
LLNL
Livermore, CA
Expert verbal and written communication skills, with experience providing strategic technical advice to senior management, sponsors, and multidisciplinary teams; influencing consequential…
Added 6 mins ago
Assistant Vice President / Vice President Underwriter, SDI
Berkshire Hathaway Specialty Insurance
Atlanta, GA
…capabilities, subcontractor prequalification and monitoring practices, project controls, geographic and trade concentrations, loss experience, and overall risk-management…
Added 6 mins ago
J
Student Assistant – Transportation Data & Project Support - Hybrid
Sacramento, CA
- $18.27 to $24.62 USD / hour
In a learning capacity, the student assistant will assist with project data collection, data entry, organization, and verification; maintaining project tracking spreadsheets and databases;…
Added 7 mins ago
Project Manager
STO Building Group
San Francisco, CA
The Project Manager provides overall construction/business management direction for single and/or multiple projects to ensure quality control, profitability, and client satisfaction.…
Added 7 mins ago
Project Manager
STO Building Group
Los Angeles, CA
The Project Manager provides overall construction/business management direction for single and/or multiple projects to ensure quality control, profitability, and client satisfaction.…
Added 7 mins ago
S
Sr. Sales Executive
SGS
Remote, United States
- $90,000 to $120,000 USD / year
2+ years of project/contract management experience, Required
Added 7 mins ago
Director, AI & Technology Transformation
GlaxoSmithKline Services Unlimited
Remote, United States
· Change-management, project-management or related professional certification.
Added 7 mins ago
SA
Senior Business Process Analyst
Securities and Exchange Commission
Washington, DC
- $153,114 to $259,402 USD / year
The Division of Investment Management is seeking a Management and Program Analyst (Senior Business Process Analyst) to lead and advance its modern process management program, supported by…
Added 7 mins ago
CN
MWR Community Recreation Director
Commander, Navy Installations Command
Seal Beach, CA
- $82,000 to $95,000 USD / year
…of this position is to provide support to the Installation Program Director through the day-to-day management of the Community Recreation…
Added 7 mins ago
Credit Risk Review Director
Eastern Bank
Wakefield, MA
…and takes part in risk oversight activities including Risk Management Committee…
Added 7 mins ago
Senior Human Resources Generalist
NTE MOBILITY PARTNERS LLC
United States
The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing…

Closed listing

Maximus

Sr Manager - Proj/Prog

Raleigh, NC, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

Report this job