Jobs in the United States

25+ jobs

Save this search

Added just now
Operations Intern
Mills Properties
Saint Louis, MO
The Operations Intern supports the property management team in the day-to-day operations of a residential community. This role provides hands-on experience in property operations, resident…
Added 1 min ago
Manager, Dept Program
University of Rochester
United States
The Manager of the Neurology Medication Access Program serves as the Administrator of Pharmacy and Therapeutic Access for the Department of Neurology, providing strategic, operational, and…
Added 1 min ago
Restaurant Manager, Unit 1719 - Pearsall, TX
Whataburger Restaurants
United States
As a Restaurant Manager, you’ll oversee a high‑volume restaurant with average annual sales of $4M+ and an average team size of more than fifty Family Members. You’ll create an environment…
Added 1 min ago
Restaurant Manager - Unit 564
Whataburger Restaurants
United States
As a Restaurant Manager, you’ll oversee a high‑volume restaurant with average annual sales of $4M+ and an average team size of more than fifty Family Members. You’ll create an environment…
Added 1 min ago
RB
Sales Trainee
Red Bull
Riverside, CA
- $19.95 to $22.05 USD / hour
This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the…
Added 1 min ago
TA
Program Manager (Literacy Partnership)
Texas A&M International University
Laredo, TX
- $53,352 USD / year
The Program Manager, under direction, plans, organizes, directs, and manages day-to-day activities, developing and implementing procedures for the administration of the program.
Added 2 mins ago
VI
Retail Assistant Store Manager
Vuori, Inc
Bethesda, MD
- $28 to $32 USD / hour
Leads the team on the day to day operations of the store when the Store Manager is not in.
Added 2 mins ago
Lee Wrangler - PT Sales Associate @ Grapevine Mills
Kontoor
Grapevine, TX
…exceptional customer experience, and executing day-to-day store operations. The Sales Associate supports the team by following customer engagement strategies, and maintaining merchandising…
Added 2 mins ago
Wrangler Sales Associate, Cowboy Christmas, Las Vegas, NV
Kontoor
United States
Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals.
Added 2 mins ago
Office Associate
SSA Group
Tulsa, OK
Reports to: Office Supervisor(s) and Administrative Operations Manager
Added 3 mins ago
OO
Program Manager
Office of Personnel Management
Washington, DC
- $169,279 to $197,200 USD / year
As a Program Manager, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will lead administrative program integrity operations that safeguard…
Added 3 mins ago
CA
Mission Support Specialist
Customs and Border Protection
Saint Thomas
- $61,722 to $80,243 USD / year
…within U.S. Customs and Border Protection, Office of Field Operations, San Juan Field Office, located in Saint Thomas, Virgin…
Added 3 mins ago
OO
Program Manager
Office of Personnel Management
Washington, DC
- $169,279 to $197,200 USD / year
As a Program Manager, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will lead administrative program integrity operations that safeguard…
Added 2 mins ago
H
Business Planning & Strategy Partner - Corporate Affairs
HP
Spring, TX
- $105,050 to $161,800 USD / year
…the full leadership team stays aligned. Work alongside the Program Manager, AI & Business Operations to help shape the…
Added 3 mins ago
AF
Fisher House Assistant Lodging Manager
Air Force District of Washington
Andrews AFB, MD
- $30 to $34 USD / hour
Assists Fisher House Lodging Manager in the executive management and administration of the Fisher House facilities which contribute to mission accomplishment. Participates in the execution…
Added 3 mins ago
FS
Loan Assistant/Loan Specialist (AGRL)
Farm Service Agency
Fort Valley, GA · Moultrie, GA · Douglas, GA · Eastman, GA
- $40,736 to $80,243 USD / year
This position assists the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more counties.
Added 3 mins ago
FE
LEAD GOVERNMENT INFORMATION SPECIALIST
Federal Emergency Management Agency
Washington, DC
- $121,785 to $158,322 USD / year
…subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include…
Added 3 mins ago
US
FLEET/JOINT TRAINING PROGRAM MANAGER
United States Fleet Forces Command
Norfolk, VA
- $150,144 to $195,190 USD / year
You will serve as a Fleet/Joint Training Program Manager in the FLT/JOINT TRAINING DIV of COMMANDER US FLEET FORCES COMMAND.
Added 3 mins ago
UF
Wildlife Refuge Manager
U.S. Fish and Wildlife Service
Soldotna, AK
- $142,216 to $184,886 USD / year
You will serve as a Wildlife Refuge Manager with the U.S. Fish and Wildlife Service, National Wildlife Refuge System, Region 7, located at the Kenai National Wildlife Refuge in Alaska. In…
Added 3 mins ago
VH
Orthodist/ Prosthetist
Veterans Health Administration
North Little Rock, AR
- $40,736 to $97,087 USD / year
A bachelor's degree or higher in orthotics and prosthetics from a Commission on Accreditation of Allied Health Education Programs (CAAHEP) accredited program.
Added 3 mins ago
VH
Peer Specialist
Veterans Health Administration
Syracuse, NY
- $45,409 to $80,243 USD / year
…professional/non-professional personnel in a rehabilitation treatment program. Peer specialists perform a variety of therapeutic and supportive tasks that include assisting Veterans in…
Added 3 mins ago
Assistant Manager
Dairy Queen
Waconia, MN
The Restaurant Assistant Manager provides quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit,…
Added 3 mins ago
VH
Supply Technician
Veterans Health Administration
Mather AFB, CA
- $45,155 to $58,702 USD / year
Added 4 mins ago
Operations Manager ($2,500 Sign on Bonus)
Chimes
Fort George G Meade, MD
Chimes is hiring an Operations Manager to lead our facilities services team at Fort George G. Meade. You’ll run day-to-day operations, lead a team of supervisors, and serve as the main…
Added 4 mins ago
SE
Material Handler I - Shipping
Stored Energy Systems
Longmont, CO
- $22.5 USD / hour
…incidents, and potential risks promptly reported to the EHS Manager and/or Shipping…

Closed listing

Maximus

Sr Manager - Proj/Prog

Raleigh, NC, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

Report this job