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PUBLIC HEALTH SERVICES MANAGER B-SES - 64084644
MyFlorida
ST PETERSBURG, FL
- $60,000 to $65,000 USD / year
This position is responsible for program management and oversight of the Epidemiology Program in the Disease Control Division, including lead prevention and healthcare-acquired infections.…
Added 1 min ago
INFORMATION SECURITY TECHNICAL OPERATIONS SUPERVISOR - SES - 71002014
MyFlorida
TALLAHASSEE, FL
This position is responsible for supervising all technical members of the information security support group. The incumbent is responsible for supervision of staff and for communicating…
Added 1 min ago
Pharmacy Technician Specialty Pharmacy
Intermountain Health
Tallahassee, FL
Location: Supply chain center, Midvale, UT; partially remote after training, minimum 1 day per week on site.
Added 1 min ago
Network Development Manager
Meta
Tallahassee, FL
Collaborate with Network Implementation Engineering (NIE), Network Planning, Finance, Legal, Sourcing, and Data Center teams to align delivery schedules and ensure clean handoffs from…
Added 1 min ago
Product Manager - Technical
Intermountain Health
Tallahassee, FL
The Technical Product Manager is responsible for driving the development and management of technology-driven products and solutions that support our health plan operations. Collaborates…
Added 1 min ago
Sr Manager - Proj/Prog
Maximus
Tallahassee, FL
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 1 min ago
Pharmacy Technician Refill Authorization
Intermountain Health
Tallahassee, FL
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 1 min ago
Pharmacy Technician Central Fulfillment
Intermountain Health
Tallahassee, FL
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 1 min ago
Buyer I or II
Intermountain Health
Tallahassee, FL
…services require more functional knowledge of the clinical and/or technical aspects of requested items. The position handles specialized purchasing processes and is a subject matter expert…
Added 1 min ago
Senior BESS Structural Engineer Job Details | Black & Veatch Family of Companies
Black & Veatch
Orlando, FL
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents…
Added 2 mins ago
WW
Sr. Technical Delivery Manager (Global Finance)
World Wide Technology
Jacksonville, FL · Tallahassee, FL · Fort Myers, FL · Orlando, FL · Miami, FL · Tampa, FL · Fort Lauderdale, FL
- $190,000 to $220,000 USD / year
The Sr. Technical Delivery Manager is responsible for driving successful outcomes across complex customer environments and large-scale technology programs. This is not a traditional PMO or…
Added 2 mins ago
VH
Clinical Administrative Specialist
Veterans Health Administration
Saint Louis, MO
- $76,573 to $99,550 USD / year
Serves as the primary resource and asset manager for Surgical Service, providing oversight of surgical and perioperative equipment, supplies, and operational resources. Manages Equipment…
Added 2 mins ago
VH
Hospital Housekeeping Officer
Veterans Health Administration
Topeka, KS
- $108,173 to $140,627 USD / year
- Evaluates new policies and regulations for their impact on EMS and medical center operations.
Added 2 mins ago
JC
Logistics Management Specialist
John C. Stennis Space Center
Stennis Space Center, MS
- $50,460 to $65,599 USD / year
In this role, you will serve as a Logistics Management Specialist, supporting Stennis Space Center.
Added 2 mins ago
BP
Management Associate I
Bonneville Power Administration
Portland, OR
- $66,505 to $86,461 USD / year
…foundation. As a Management Associate I, you will sit at the center of organizational decision-making, serving as a trusted advisor to senior leadership. This is not an ordinary support…
Added 2 mins ago
CA
Client Representative
Customs and Border Protection
Boston, MA · Buffalo, NY · Detroit, MI · Newark, NJ · Philadelphia, PA · Ashburn, VA · San Francisco, CA · Seattle, WA · Miami, FL
- $106,437 to $138,370 USD / year
…international trade environment. This position serves as a senior technical and program advisor, collaborating with internal and external stakeholders to analyze complex trade-related…
Added 2 mins ago
AF
Intake and Outreach Manager
ALI FORNEY CENTER
New York, NY
- $85,000 USD / year
The Intake & Outreach Manager is responsible for overseeing the Ali Forney Center's intake, outreach, and engagement functions, ensuring LGBTQ+ youth experiencing or at risk of homelessness…
Added 3 mins ago
H5219 - Accounting Spec Wage
VDOT
Suffolk, VA
Ability to gather and analyze data and prepare technical financial reports.
Added 5 mins ago
VH
Medical Records Technician (HIT)
Veterans Health Administration
Billings, MT
- $36,409 to $65,599 USD / year
Incumbent serves as technical expert in health record content and documentation requirements. Incumbent is responsible for performing quantitative and qualitative reviews of health record…
Added 5 mins ago
VH
Medical Records Technician (HIT)
Veterans Health Administration
Billings, MT
- $36,409 to $65,599 USD / year
Incumbent serves as technical expert in health record content and documentation requirements. Incumbent is responsible for performing quantitative and qualitative reviews of health record…
Added 7 mins ago
Human Resources Manager
CITY-STAR SERVICES, INC.
Kalamazoo, MI
POSITION SUMMARY: With limited and general direction from an Area Director, Human Resources, the Human Resources Manager acts as a business partner with the local management team to…
Added 7 mins ago
Engineering Operations Technician
Amazon Data Services, Inc.
Ashburn, VA
…maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment…
Added 8 mins ago
Sr. Manager, Community Affairs & Stakeholder Relations
Black & Veatch Family of Companies
Overland Park, KS
Shape and promote positive narratives regarding data center development and the company's integration into local communities.
Added 9 mins ago
VH
Maintenance Mechanic
Veterans Health Administration
Columbia, SC
- $32 to $37 USD / hour
This position serves as a Maintenance Mechanic within Engineering Service at WJB Dorn VA Medical Center, Columbia, South Carolina under the supervision of the Supervisory Maintenance…
Added 9 mins ago
FE
Emergency Management Specialist (Preparedness)
Federal Emergency Management Agency
New York, NY
- $105,481 to $137,128 USD / year
In this position, you will serve as a senior specialist participating in the execution of preparedness program activities within a region of Federal Emergency Management Agency (FEMA).…

Closed listing

Maximus

Sr Manager - Proj/Prog

Hartford, CT, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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