Jobs in the United States

25+ jobs

Save this search

Added 6 mins ago
A
Project Management Sr Manager
AECOM
New York, NY
- $240,000 to $285,000 USD / year
AECOM is seeking an experienced Program Managment Senior Manager – Metro Transportation to provide strategic leadership and oversight of large-scale, complex transportation programs within…
Added 8 mins ago
M
Sr. Product Manager
modis
Atlanta, GA
- $50 to $65 USD / hour
Akkodis is seeking a Technical Product Manager for a Contract position with a client in Atlanta, GA. This position requires working onsite five days per week. The ideal candidate will have…
Added 8 mins ago
Sr. Associate Engineer, Security & Governance Operations, Global IT Group
NSU AWAC Services Company
NY
A manager who will help you build your career through a structured coaching program
Added 8 mins ago
Sr. Seller Success Manager, Dealer Groups, Amazon Autos
Amazon Advertising LLC
New York, NY
…customers with their ideal vehicle. As a Senior Seller Success Manager at Amazon Autos, you'll have the opportunity to unleash your entrepreneurial spirit and tackle complex challenges…
Added 9 mins ago
Senior Manager, News and Content - Spectrum News SN+
Spectrum
Albany, NY
Create and execute short and long-ranged plans for staff development and professional growth, program schedules, future stories and guest bookings.
Added 10 mins ago
Director of Continuous Improvement & Transformation
University of North Carolina- Chapel Hill
NC
Added 11 mins ago
Sr District Mgr - Gas Operations
PSEG
Summit, NJ
As a District Manager for gas field operations, you may be asked to work from one of the other locations within the Gas Operations’ service territory depending/based on business needs.
Added 11 mins ago
RF
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC
Matthews, NC
- $36,000 USD / year
…relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will…
Added 11 mins ago
RF
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC
Winston Salem, NC
- $36,000 USD / year
…relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will…
Added 11 mins ago
RF
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC
Statesville, NC
- $36,000 USD / year
…relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will…
Added 11 mins ago
ED
HR Manager - Rolling Meadows, IL
EPIQ DESIGN SOLUTIONS, LLC.
Rolling Meadows, IL
- $130,000 to $140,000 USD / year
The HR Manager will lead the talent agenda for our Rolling Meadows, IL location, partnering with the leadership team to support our people and advance the site’s business objectives. This…
Added 13 mins ago
Director - U.S. Non-Trading Market Risk Management TDS (US)
TD Securities (USA) LLC
NY · Charlotte, NC
Added 15 mins ago
Sr. Program Manager, Nigeria
Jhpiego
Baltimore, MD · DC
The Senior Program Manager works in collaboration with the Project Director or Senior Portfolio Manager to support and administer programming within the assigned multi-country project or…
Added 20 mins ago
N
Learning Experience Designer
NBCUniversal
Universal City, CA
- $88,000 to $114,000 USD / year
…extends into the flow of work. Where others see a leadership program, you see a design…
Added 21 mins ago
Sr Material Program Manager
Greenpoint Technologies
Bothell, WA
The Senior Material Program Manager (Sr. MPM) leads Supply Chain Management integration for large, complex, high-risk, or strategically significant programs.
Added 24 mins ago
Staff Tech Lead Engineer
CITY HOME
Tamarac, FL
Added 25 mins ago
Legislative and Government Affairs Sr. Director
NODA AI
Washington, DC
…reaches the warfighter. The Legislative and Government Affairs Manager is NODA's voice on Capitol Hill and across the Executive Branch, building the relationships and strategy that turn…
Added 25 mins ago
Sr. CMC Project Manager
Enveda
Remote, United States
As a Senior CMC Project Manager at Enveda, you'll own portfolio-level planning and execution of CMC development for our small-molecule assets, from initial tox supplies through Phase 2…
Added 31 mins ago
Sr. Associate, Global Engagement Marketing
Mammoth Brands
NY
Added 32 mins ago
A
Sr. Manager - Benefits Operations
ADP
Maitland, FL
- $99,600 to $185,800 USD / year
ADP is hiring a Sr. Manager, Benefits Operations.
Added 32 mins ago
A
Sr. Manager - Benefits Operations
ADP
Maitland, FL
- $99,600 to $185,800 USD / year
ADP is hiring a Sr. Manager, Benefits Operations.
Added 32 mins ago
Sr Services Manager 3 - Digital Project Management
GE Energy Management Services, LLC
United States
Additional certifications related to the utility industry (e.g., Certified Energy Manager, NERC Certifications) are highly desirable
Added 32 mins ago
Laboratory Assistant PRN
HCA Healthcare
Atlantis, FL
…functions under the supervision of the department supervisor, manager or director. They collect specimens, process specimens, submit and monitor specimens submitted to the referral…
Added 32 mins ago
Laboratory Assistant
HCA Healthcare
Loxahatchee, FL
…functions under the supervision of the department supervisor, manager or director. They collect specimens, process specimens, submit and monitor specimens submitted to the referral…
Added 33 mins ago
Manager Case Management
HCA Healthcare
Atlantis, FL
The Manager for Case Management Services reports to the Case Management Director and is responsible for promoting patient-centered care by coordinating all aspects of hospital based case…

Closed listing

Maximus

Sr Manager - Proj/Prog

Oklahoma City, OK, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

Report this job