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Senior Machine Learning Engineer, Inference
AIDA Recruitment
Mountain View · Mountain View, CA
Public technical work – open-source inference engine contributions or technical write-ups;
Added just now
Facilities Operations & Maintenance Manager
Boeing Aerospace Operations
Las Cruces, NM
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added just now
Facilities Operations & Maintenance Manager
Boeing Aerospace Operations
Aurora, CO
Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience)…
Added 1 min ago
Product Area Finance Manager I - MS
BAE Systems
Westminster, CO
Job Description BAE Systems is hiring a Product Area Finance Manager in support of our Aerospace and Mission Systems (AMS) Tactical Solutions (TS) business. This is a key role reporting to…
Added 1 min ago
Product Area Finance Manager II - IPP
BAE Systems
Westminster, CO
Job Description BAE Systems is hiring a Product Area Finance Manager in support of our Aerospace and Mission Systems (AMS) Tactical Solutions (TS) business. This is a key role reporting to…
Added 1 min ago
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Juvenile Justice Workforce Specialist
State of Kansas
KS
- $56,000 to $59,300 USD / year
The Department of Commerce participates in the E-Verify program.
Added 1 min ago
Group Director, Data Management
IME Mediabrands Worldwide, Inc.
NY
Oversees documentation of processes, workflows, and technical implementations of any project. Proactively identifies, proposes, and generates targeted solutions for data quality issues and…
Added 1 min ago
Project Manager (61025)
Simpson
BALA CYNWYD, PA
Position Summary: The Project Manager – Capital Improvements & Facilities Renovations is responsible for coordinating, and overseeing capital improvement projects across Simpson's senior…
Added 1 min ago
E
FSO-Con-Tech Con-Tech and Platforms-FSRT-NFR - ServiceNow - Manager - Multiple Positions - 1757742
EY
Raleigh, NC
- $168,010 USD / year
…performance in a rapidly changing, competitive environment. Manage project implementations and develop, invest, and maintain thought leadership with deep subject matter expertise related to…
Added 1 min ago
Cyber - SAP Cybersecurity - Manager - Consulting - Open Location
EY
Raleigh, NC · Chattanooga, TN · Cleveland, OH · Jericho, NY · Akron, OH · Rogers, AR · Louisville, KY · Atlanta, GA · Pittsburgh, PA · Toledo, OH · Tulsa, OK · Boca Raton, FL · Memphis, TN · Detroit, MI · New Brunswick, NJ · Hoboken, NJ · Minneapolis, MN · Greenville, SC · Phoenix, AZ · San Jose, CA · Tampa, FL · Chantilly, VA · McLean, VA · Las Vegas, NV · Irvine, CA · Cincinnati, OH · Dallas, TX · Des Moines, IA · Sacramento, CA · Orlando, FL · Palo Alto, CA · Stamford, CT · Tucson, AZ · Houston, TX · Boston, MA · Denver, CO · Iselin, NJ · Tallahassee, FL · Secaucus, NJ · New Orleans, LA · Rochester, NY · Indianapolis, IN · Wichita, KS · Washington, DC · Nashville, TN · San Antonio, TX · Jacksonville, FL · Buffalo, NY · Fort Worth, TX · San Mateo, CA · Southfield, MI · Alpharetta, GA · Portland, OR · Charleston, WV · Oklahoma City, OK · Westlake Village, CA · Grand Rapids, MI · Kansas City, MO · Providence, RI · Richmond, VA · San Francisco, CA · Albany, NY · Miami, FL · St. Louis, MO · Baltimore, MD · Grandview Heights, OH · San Diego, CA · Baton Rouge, LA · Seattle, WA · Milwaukee, WI · Charlotte, NC · Los Angeles, CA · Salt Lake City, UT · Arlington, VA · Hartford, CT · Huntsville, AL · Austin, TX · Philadelphia, PA · New York, NY · Birmingham, AL · Chicago, IL
…across functions to integrate cybersecurity throughout the SAP project lifecycle and translate complex technical issues into clear business and risk…
Added 2 mins ago
Lifecycle Project Manager- Power & Energy
WSP
Buffalo, NY · Rochester, NY · Binghamton, NY
WSP is seeking a Lifecycle Project Manager- Power & Energy for our Program Management Team. The successful candidate must be located in either the Rochester or Binghamton, New York regions.…
Added 2 mins ago
Admin Programs Officer
DEPARTMENT OF REHABILITATION SERVICES
United States
…directing a major phase of a comprehensive or specialized operating program, providing staff services in various management areas, direction of a major operating division, program, unit, or…
Added 3 mins ago
Aerospace Market Sector Leader
HDR
Wichita, KS · Kansas City, MO · Overland Park, KS · St Louis, MO
Serve as Project Principal or Project Manager on select aerospace projects, ensuring technical excellence and client satisfaction.
Added 3 mins ago
P
Senior Facilities Project/Program Manager
PotomacWave
Washington, DC
- $100,000 to $150,000 USD / year
PotomacWave is looking for a Senior Facilities Project/Program Manager to join our team supporting a Federal client in Washington, DC. The individual supporting this position will provide…
Added 3 mins ago
Operations Portfolio Project Manager
Roche
Tucson, AZ
As the Operations Portfolio Project Manager, you will be responsible for all aspects of various projects of a moderately complex nature, interfacing with all areas affected or supporting…
Added 4 mins ago
Sr. Manager, Domain Design
Hub International Limited
Chicago, IL
Sr. Manager Domain Design. Establish a business/technology operations assessment capability, leading discovery and analysis of operational processes within specific business domains to…
Added 4 mins ago
Privilege Access Management Engineer
Hub International Limited
Chicago, IL
Assist in planning, organizing, and executing multiple responsibilities to achieve project goals and provide technical leadership to move operational projects to completion.
Added 4 mins ago
Quality Engineer II
Hub International Limited
Chicago, IL
· Work closely with Testing Manager to develop test strategy.
Added 4 mins ago
Account Manager, Commercial Lines
HK Hub International Midwest Limited
Tulsa, OK
The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business. Coordinates and provides day-to-day service for…
Added 5 mins ago
For Career Opportunities with CMU Medical Education Partners (CMEP), please read the following:
Central Michigan University
Mount Pleasant, MI
Ability to project a positive attitude through excellent written and verbal communication skills
Added 5 mins ago
Life Sciences Program Manager
LILT
Remote, United States
…localization and making information accessible to all. The Team spans project management, customer onboarding and program management, quality, and talent management, working with some of…
Added 5 mins ago
Director of Water Pollution Control
Town of Branford.
Branford, CT
…the utility’s long-term planning, financial health, capital program, and regulatory standing, and ensures that the system is operated safely, efficiently, and in compliance with all local,…
Added 6 mins ago
Environmental Compliance Field Inspector - Rail and Transit (Gateway Project)
Parsons Transportation Group
NJ · NY
The Gateway Program is the most urgent infrastructure program in the country – a comprehensive set of rail investments that will improve commuter and intercity services, add needed…
Added 6 mins ago
Field Project Manager - Traffic Incident Management Specialist
Parsons Transportation Group
VA
In this role and under the direction of the Project Manager you will:
Added 6 mins ago
Senior Technical Program Manager, Corporate Builds
Nebius
United States
As a Senior Technical Program Manager, Corporate Builds, you will lead high-impact, organization-wide initiatives focused on the implementation and optimization of Audio/Visual (A/V),…

Closed listing

Maximus

Sr Manager - Proj/Prog

Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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