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Nursing Faculty - Sacramento - $10,000 Sign-on Bonus
Covista
Sacramento, CA
Lead or support clinical, lab, and simulation experiences, connecting theory to practice and promoting safe, ethical, and professional nursing practice.
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Assistant Professor of Management
Sam Houston State University
TX
…Provides service to the Department, COBA, and University. Takes a lead position in working with departmental faculty in the development of the COBA Master’s in Leadership program, including…
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SCA - Electronic Technician, FAA
Parsons Government Services Inc.
TX · VT · WY · AZ · DC · AR · CA · TN · VA · ND · UT · MI · CO · AK · MN · CT · KS · MO · MS · DE · MT · NE · NH · GA · NM · NJ · NC · NY · HI · NV · OH · WV · OK · ID · IL · OR · PA · IN · IA · LA · ME · MD · FL · SC · MA · AL · KY · WA · SD · WI
The Federal Aviation Administration (FAA) awarded the Technical Support Services Contract 5 (T5) to Parsons in April 2023. Parsons is the prime contractor. This $1.8+ billion contract has a…
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Software Specialist 3 - Business Architecture Analyst - Gateway Hudson Tunnel Project
Parsons Transportation Group
NJ · NY
…contract term, renewal date, data classification, integrations, support model, and single sign-on (SSO)…
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Systems Analyst
Parsons Government Services Inc.
AL
…our team! In this role you will provide coordinated training support to the Kingdom of Saudi Arabia (KSA) Terminal High Altitude Area Defense (THAAD) Training…
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Field Project Manager - Traffic Incident Management Specialist
Parsons Transportation Group
VA
Develops project documents, processes, and procedures required to support quality control and final project deliverables
Added 1 min ago
PI
Oncoloy Account Marketing Team Lead
Pfizer, Inc.
NY · IL · WA · PA
- $214,900 to $358,100 USD / year
…eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support…
Added 1 min ago
Interventional Radiology Nurse-FT Mon-Fri Days
Grady Memorial Hospital Corporation
United States
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
Added 1 min ago
Ultrasound Technologist-FT Mon-Fri 1p-9:30p
Grady Memorial Hospital Corporation
United States
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
Added 1 min ago
GM
Registered Nurse - Surgical Acute Care for the Elderly - Full-time night
Grady Memorial Hospital Corporation
United States
- Full-time
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
Added 1 min ago
Inventory Specialist
Grady Memorial Hospital Corporation
United States
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
Added 1 min ago
Value Analysis Manager
Grady Memorial Hospital Corporation
United States
Serves as system wide lead for product validations by coordinating system committee efforts with supply chain management and corporate clinical support services.
Added 1 min ago
Patient Access Representative
Grady Memorial Hospital Corporation
United States
Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
Added 1 min ago
CT Technologist-FT Weekend Days
Grady Memorial Hospital Corporation
United States
· Produce high-quality diagnostic images to support accurate clinical interpretation.
Added 1 min ago
Radiologic Technologist-FT Weekend Nights
Grady Memorial Hospital Corporation
United States
Employee Support: Employee Assistance Program (EAP), wellness ini
Added 1 min ago
Clinical Nurse Manager (RN) - Rehabilitation
Lifepoint Health
Arlington, TX
…a person. As an employee of TRH Arlington you will join and lead a team that embodies a culture of teamwork and effective communication, essential for the delivery of patient care. You will…
Added 1 min ago
O
Line Operator / Machine Operator
Orbia
Lubbock
- $21 USD / hour
…leave, education reimbursement, and an employee assistance program. At Orbia, we are committed to taking care of our employees and believe in providing comprehensive support so you can…
Added 2 mins ago
Lead Systems Engineer - Verification
GE HEALTHCARE
Waukesha, WI
The Lead Systems Engineer will play a key role on the Infant Care team, leading systems engineering activities for next-generation Incubators and Warmers that help clinicians provide safe,…
Added 2 mins ago
PM Maintenance Supervisor
Sofidel
Inola, OK
Support the maintenance and improvement of mechanical and electrical systems
Added 2 mins ago
Business Process Analyst - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Serves as a lead analyst providing expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for complex business…
Added 2 mins ago
Administrative Specialist and PBX Operator
Devereux
League City, TX
…as the first point of contact for our Center and a critical support partner across departments. This role is ideal for someone who takes pride in their work, thrives in a fast-paced…
Added 2 mins ago
Director, Molecular & Cellular Immunology
Stylus Medicine
Cambridge, MA
…therapies. Reporting to the SVP, Immunology, this individual will lead the Molecular & Cellular Immunology team, with accountability for the execution of in vitro workflows in support of…
Added 2 mins ago
Sr. Manager, Data Platforms
Servpro Industries, LLC
Gallatin, TN
Personal and professional development program
Added 2 mins ago
SR
Senior Vice President, Transaction Advisory (SALT M&A)
Stout Risius Ross, LLC
NY · Boston, MA
- $120,000 to $215,000 USD / year
Lead and manage buy-side and sell-side SALT due diligence engagements, including scoping, execution, technical analysis, and preparation of final deliverables.
Added 2 mins ago
Associate Account Executive, Distributed Energy Resources CT (Hybrid Schedule)
Connecticut Light and Power Co DBA Eversource Energy
Berlin, CT
Company Goals - Participates in support and ensuring Company environmental and safety goals and Company initiatives and Goals are met or exceeded.

Closed listing

Maximus

Sr Manager - Proj/Prog

Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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