Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
B
Copy of Client Operations Lead
Barry's
Wainscott, NY
- $25 USD / hour
…order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the…
Added 7 mins ago
Manager Database Administrator - Remote US
SitusAMC
Boise, ID
Requires the ability to support both planned and unplanned events
Added 14 mins ago
CN
Recreation Assistant - Navy Marine Golf Course
Commander, Navy Installations Command
Honolulu, HI
- $19 USD / hour
2. SUPERVISORY CONTROLSWorks under direct supervision of the Fitness and/or Sports, Aquatics Program Managers or Fitness Facility and Maintenance Manager. Incumbent uses initiative in…
Added 16 mins ago
AE
RECREATION ASSISTANT (Aerobics)
Air Education and Training Command
Laughlin AFB, TX
- $25 USD / hour
…have proper supplies and equipment to accomplished scheduled events. Ensures class equipment is in good condition and informs Fitness Center Manager when new or additional equipment is…
Added 16 mins ago
VH
Clinical Pharmacist (Inpatient Pharmacy)
Veterans Health Administration
Seattle, WA
- $126,952 to $174,951 USD / year
Assist in medical emergencies by participating in code blue events.
Added 16 mins ago
VH
Clinical Pharmacist (Inpatient Pharmacy)
Veterans Health Administration
Seattle, WA
- $126,952 to $174,951 USD / year
Assist in medical emergencies by participating in code blue events.
Added 16 mins ago
IR
Senior Stakeholder Relationship Tax Consultant (Relationship Manager)
Internal Revenue Service
Milwaukee, WI · Des Moines, IA · Phoenix, AZ · Salt Lake City, UT
- $74,678 to $121,690 USD / year
…develop leveraged partnerships. Serves as the Relationship Manager for these partnerships and coalitions in order to ensure effective delivery of outreach, education and free tax…
Added 16 mins ago
VH
Clinical Pharmacist
Veterans Health Administration
Cleveland, OH
- $145,700 to $189,414 USD / year
Participates in adverse drug reaction monitoring and reporting, in Pharmacy Quality Assurance Program and in Drug Use Evaluation Program.
Added 19 mins ago
VH
MEDICAL RECORDS TECH (ROI)
Veterans Health Administration
Tomah, WI
- $36,409 to $59,031 USD / year
…sorting out errors and reconstructing past transactions, cases or events, or finding alternative sources of…
Added 19 mins ago
FA
Aviation Safety Inspector (AC - Flight Oversight), Aviation Safety Action Program (ASAP) Manager
Federal Aviation Administration
Orlando, FL · Spokane, WA · Honolulu, HI · Tampa, FL · Oakland, CA · Charlotte, NC · Minneapolis, MN · Las Vegas, NV
- $90,925 to $118,204 USD / year
The Aviation Safety Action Program (ASAP) Manager is assigned as primary interface between the Certificate Management Office (CMO) and the assigned air carrier to prevent accidents and…
Added 22 mins ago
VH
Cook
Veterans Health Administration
Miami, FL
- $25 to $29 USD / hour
Possession of a current ServSafe Manager Certification issued by the National Restaurant Association Educational Foundation
Added 22 mins ago
NR
Materials Engineer
Nuclear Regulatory Commission
Rockville, MD
- $143,913 to $187,093 USD / year
Assists regional staff in evaluation and dispositioning of inspection findings. Reviews operating experience and participates in the response to, and resolution of, operating events.
Added 25 mins ago
UC
Public Affairs Specialist (COGAP Manager)
U.S. Coast Guard
Washington, DC
- $121,785 to $158,322 USD / year
You will serve as a Public Affairs Specialist (COGAP Manager) and as a member of the COMREL team and is responsible for the operational, logistics, public outreach and event coordination…
Added 25 mins ago
CN
Child and Youth Program Custodian
Commander, Navy Installations Command
Great Lakes, IL
- $19 USD / hour
May be required to move, set-up and/or rearrange furniture, as well as, set-up and break-down for special events.
Added 25 mins ago
AM
YOUTH PROGRAM ASSISTANT (Leader Level) - DIX
Air Mobility Command
Fort Dix, NJ
- $28 USD / hour
Works collaboratively with parents, staff, and program leadership. Participates in parent conferences and provides information regarding program activities and participant progress. Assists…
Added 25 mins ago
VH
Physician Assistant- Cardiology
Veterans Health Administration
Pittsburgh, PA
- $115,678 to $193,484 USD / year
- Assist with Cardiac rehabilitation acute events.
Added 25 mins ago
UM
RETAIL EXPERIENCE SPECIALIST - MARINE MART, NF2/RFT
U.S. Marine Corps
San Diego, CA
- $21 USD / hour
Leads the Customer Service Desk or central checkout operations in collaboration with the Experience Manager, Sales Manager, Store Manager or Marine Mart Manager. Completes all sales and…
Added 28 mins ago
VH
Advanced Practice Nurse- Cardiology
Veterans Health Administration
Pittsburgh, PA
- $117,630 to $207,022 USD / year
- Assist with Cardiac rehabilitation acute events.
Added 28 mins ago
VH
Clinical Pharmacist
Veterans Health Administration
Dublin, GA · Cheyenne, WY · Waco, TX · Topeka, KS · Atlanta, GA · Location Negotiable After Selection · Murfreesboro, TN
- $109,778 to $195,289 USD / year
Reports adverse drug events (ADE), near misses and medication errors in alignment with the MbM reporting program.
Added 33 mins ago
VH
Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Oklahoma City, OK
- $36,464 to $66,343 USD / year
Promote a culture of patient safety through adherence to safety procedures and timely reporting of actual or potential events.
Added 33 mins ago
VH
Medical Supply Technician (Sterile Processing)
Veterans Health Administration
Oklahoma City, OK
- $36,464 to $66,343 USD / year
Promote a culture of patient safety through adherence to safety procedures and timely reporting of actual or potential events.
Added 33 mins ago
UM
Retail Administrative Support Specialist NF3
U.S. Marine Corps
Quantico, VA
- $20 to $22 USD / hour
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines,…
Added 33 mins ago
AN
BASE SUSTAINMENT MANAGER (Title 32)
Air National Guard Units
Sioux Falls, SD
- $74,678 to $97,087 USD / year
This National Guard position is for a BASE SUSTAINMENT MANAGER, Position Description Number NGD3032000 and is part of 114 FSS.
Added 33 mins ago
AN
BASE SUSTAINMENT MANAGER (Title 5)
Air National Guard Units
Sioux Falls, SD
- $74,678 to $97,087 USD / year
This National Guard position is for a BASE SUSTAINMENT MANAGER, Position Description Number NGT6389000 and is part of 114 FSS.
Added 35 mins ago
Regional Energy Manager
Kodiak Area Native Association
Kodiak, AK
KANA is looking for a Regional Energy Manager to help Tribal and municipal communities across the Kodiak and Chugach regions identify and advance practical, sustainable energy solutions.…

Closed listing

Maximus

Sr Manager - Proj/Prog

Atlanta, GA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

Report this job