Jobs in the United States

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Added 1 min ago
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Staff Technical Program Manager
Rivian and Volkswagen Group Technologies
Irvine, CA
- $154,000 to $211,750 USD / year
Are you a highly experienced Technical Program Manager with a proven track record of successfully delivering high-quality software for evolving product platforms in complex, integrated…
Added 2 mins ago
Executive Director, HR Business Partnership & IT Solutions Lead
Merck Sharp & Dohme LLC
NJ · PA
The Executive Director, HR Business Partnership & Solutions Lead is the senior Enterprise IT (EIT) leader accountable for partnering with Human Resources (HR) leadership to shape and…
Added 2 mins ago
Operational Compliance Manager
Hub International Limited
Chicago, IL
The Senior Manager partners across Technology & Operations, Information Security Governance/GRC, Internal Controls/SOX, Risk Management, Legal and Compliance, Internal Audit, and external…
Added 2 mins ago
Medical Assistant Float Pool Cache Valley PRN
Canyons Medical Group
United States
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 2 mins ago
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Senior Product Manager – Prediction Markets & US Sports Data
Sportradar
New York, NY
- $130,000 to $165,500 USD / year
We are looking for a Senior Product Manager – Prediction Markets & US Sports Data to join Sportradar’s Live Data Unit in the United States.
Added 2 mins ago
Senior Product Manager – Prediction Markets & US Sports Data
Sportradar
Las Vegas, NV
We are looking for a Senior Product Manager – Prediction Markets & US Sports Data to join Sportradar’s Live Data Unit in the United States.
Added 4 mins ago
Senior Technical Program Manager, Corporate Builds
Nebius
United States
As a Senior Technical Program Manager, Corporate Builds, you will lead high-impact, organization-wide initiatives focused on the implementation and optimization of Audio/Visual (A/V),…
Added 8 mins ago
Senior Manager of People Operations and Services
Einstein Noah Restaurant Group, Inc.
Denver, CO
The Senior Manager of People Operations & Services plays a pivotal role in facilitating the success of Bagel Brands’ People Team strategies & priorities. The position provides strategic and…
Added 10 mins ago
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Senior Principal Program Manager, People Operations
PTC Inc
Boston, MA
- $148,000 to $222,000 USD / year
As Sr Principal, People Operations Program Manager, you will be the program owner and subject matter expert for PTC’s contingent workforce, including contractors, consultants, freelancers,…
Added 12 mins ago
Senior Manager, Manufacturing Engineering- Digital Factory Manufacturing Engineer
L3Harris Technologies
Montgomery, AL · Camden, AR · Orange, VA · Huntsville, AL
Job Title: Senior Manager, MAC Capacity Expansion & Digital Factory Integration
Added 12 mins ago
Senior Network Engineer
LEIDOS, INC.
Camp Springs, MD
Leidos Digital sector is seeking an experienced Senior Network Engineer to support mission-critical, enterprise-scale network infrastructure on the AFNCR ITS program at Joint Base Andrews…
Added 13 mins ago
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Temporary Quality Engineer
Actalent
Branford, CT
- $48.08 to $52.88 USD / hour
Job Title: Contract Senior Quality EngineerJob DescriptionThis contract Senior Quality Engineer role provides immediate quality engineering support within a manufacturing operation, with a…
Added 13 mins ago
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Engagement Manager II - AWS
TEKsystems
Charlotte, NC
- $105,000 to $150,000 USD / year
…through our TGS Talent Acquisition Team requires:The Engagement Manager II (EM II) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, responsible…
Added 16 mins ago
Senior Environmental Consultant Manager
Sargent & Lundy
Reading, PA
Added 16 mins ago
Senior Environmental Consultant Manager
Sargent & Lundy
Fort Worth, TX
Added 16 mins ago
Senior Environmental Consultant Manager
Sargent & Lundy
Houston, TX
Added 19 mins ago
Senior Manager, Customer Experience
Goodshuffle Pro
Washington, DC
A call-review or coaching program you set up for a team.
Added 19 mins ago
Senior Manager, Data Analytics Enablement
Labcorp
Durham, NC
5 or more years of experience with database administration, application program development, SQL development on multiple platforms, and report development/generation required.
Added 19 mins ago
Senior Manager, Data Analytics Enablement
Labcorp
Durham, NC
5 or more years of experience with database administration, application program development, SQL development on multiple platforms, and report development/generation required.
Added 20 mins ago
AI Risk and AI Risk Governance Manager-1
Huntington National Bank
Charlotte, NC
Support risk governance program expectations for AI agents and agentic AI systems, including requirements related to autonomy, delegated decision-making, tool and API access, task…
Added 29 mins ago
Sales Strategy & Operations Analyst
The RealReal, Inc.
Remote, United States
Drive special projects and provide analytical support to senior Sales leaders
Added 36 mins ago
Sr Financial Analyst
Cengage Learning Inc.
OH
This role will report to the Senior FP&A Business Manager
Added 37 mins ago
Head Universal Banker, Post Street Branch
Citi
SAN FRANCISCO, CA · San Francisco, CA · San Francisco
Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager
Added 43 mins ago
Principal Business Process Improvement Analyst (Service & Repair Master Data Strategy)
MED Medtronic Inc
Remote, United States
…management skills, and the ability to confidently engage with senior leaders while translating business needs into actionable strategies and…
Added 43 mins ago
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AI Deployment Manager - Builder
OpenAI
New York, NY · San Francisco, CA
- $240,000 USD / year
The AI Deployment Manager (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.

Closed listing

Maximus

Sr Manager - Proj/Prog

Olympia, WA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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