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Data Scientist
PNC
Pittsburgh, PA · Birmingham, AL · Phoenix, AZ · Denver, CO · Strongsville, OH · Dallas, TX
…company’s success. As a Data Scientist within PNC's Data and Automation organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, Birmingham, AL, Lakewood, CO or…
Added just now
Technimark High School Apprenticeship Program
Technimark
Asheboro, NC
…moved into their specific apprenticeship track. During the program Apprentices will both work a full-time schedule at one of our plants and attend classes at a local community college. Upon…
Added 1 min ago
Manufacturing Compliance Supervisor
Foxconn WI
Mount Pleasant, WI
…with process owners. Improve reliability, standardization, automation, data collection, and ESD prevention; report unresolved risks and resource needs to the…
Added 5 mins ago
TR
Senior Product Manager, Data and AI Platforms
TA Realty LLC
Boston, MA
- $140,000 to $180,000 USD / year
6+ years in product management, technical program management, or analytics delivery, including 2+ years owning a data, analytics, or internal platform product.
Added 7 mins ago
B
Emergency Services Manager
Bosun
Fairfax, VA
- $95,000 to $120,000 USD / year
A growing property restoration company in Northern Virginia is seeking an experienced Emergency Services Division Manager to lead its water mitigation and emergency services operations.
Added 7 mins ago
Lead Project Manager – Grid Automation
GE Vernova
Unspecified, UT
Join our Grid Automation team as a Lead Project Manager, where you'll take ownership of complex, high-impact projects across our Protection Relays, Substation & Distribution Automation,…
Added 8 mins ago
Sentinel Manager Test Network Engineering 2
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems (NGDS) is seeking a Test Network Manager 2 in Roy, UT .
Added 9 mins ago
Service Manager, Robot Technicians
Figure
Santa Clara, CA · San Jose, CA
We are looking for a Service Manager to lead the team of technicians who diagnose, repair, and maintain our humanoid robots. You'll own day-to-day service operations, develop a…
Added 10 mins ago
IC
Senior Facility Manager
ISS Conversational ATS
LOS ANGELES, CA
- $160,000 USD / year
At ISS, our people make places. We are looking for a dynamic and customer-focused Senior Facility Manager who is passionate about operational excellence, team leadership, and delivering…
Added 11 mins ago
GE
Industrial Automation Sales Manager
Graybar Electric Company, Inc.
Westwood, MA · Wallingford, CT
- From $127,174 USD / year
Participation, achievement and management of Schneider Electric’s Industrial Automation Distributor (IAD) program status and requirements.
Added 12 mins ago
Sr Accountant - Corporate Accounting and Workflow Optimization
AutoNation Corporate Management, LLC
United States
…improve accounting workflows by through the implementation of automation solution and AI-enabled…
Added 12 mins ago
Senior Electrical Engineer 1 - Nuclear
Sargent & Lundy
Knoxville, TN
Assist the S&L project manager to ensure projects are completed satisfactorily, on time, and within budget,
Added 14 mins ago
Marketing Coordinator
Nuix
Reston
…progression. You will work closely with the Senior Marketing Manager, AMER, translating approved plans into effective campaigns and field activity. You will adapt global programs for…
Added 16 mins ago
Mechanical Engineer 4
United Launch Alliance
Decatur, AL
Support continuous improvement initiatives including automation, lean tooling strategies, and workflow optimization.
Added 16 mins ago
Mechanical Engineer 3
United Launch Alliance
Decatur, AL
Experience developing manufacturing tooling such as jigs, fixtures, lifting devices, machining/assembly tools, or automation tooling.
Added 18 mins ago
A
Project Manager
Actalent
Noblesville, IN
- $57.69 to $67.31 USD / hour
Job Title: Project ManagerJob DescriptionThe Project Manager is responsible for leading and executing automation, equipment, and smart manufacturing projects within a regulated medical…
Added 20 mins ago
Global Reward Programs Director
Corning
Charlotte, NC · Corning, NY
Prioritize automation and AI-enabled workflow opportunities across compensation program delivery, including data validation, scenario execution, employee and manager guidance, and process…
Added 20 mins ago
Supervisory Financial Technician
Internal Revenue Service
Chamblee, GA
Added 20 mins ago
Global Marketing Programs - Creative Propositions Lead
Arrow Electronics
Johns Creek, GA
Arrow is seeking an innovative and experienced marketing manager to lead marketing for ArrowSphere, Arrow's digital platform. The ideal candidate understands how technology platforms create…
Added 20 mins ago
Facility and MHE Supervisor
Sysco
COLLEGE PARK, GA
…power industrial equipment, Material Handling Equipment (MHE), automation, and…
Added 21 mins ago
AI Risk and AI Risk Governance Manager-1
Huntington National Bank
Atlanta, GA
Support risk governance program expectations for AI agents and agentic AI systems, including requirements related to autonomy, delegated decision-making, tool and API access, task…
Added 21 mins ago
DA
Tower Agent - ATL
Delta Air Lines, Inc.
Atlanta, GA
- $22.55 USD / hour
…role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for…
Added 22 mins ago
Senior Program Manager
onsemi
Allen, TX
onsemi is seeking a Senior Program Manager for New Product Development to join our growing team. This group is responsible for development of power management products including DC-DC,…
Added 28 mins ago
Senior Data Engineer - Microsoft Fabric
Black & Veatch Family of Companies
Cary, NC · Overland Park, KS
…with significant experience in Agile Methodology, ETL, Data Automation, Job Monitoring, Data Infrastructure, & Data Architecture. We would like you to be a key member of a strategic,…
Added 31 mins ago
Associate Product Manager - Intelligent Speed
Global IID Parent LLC
Grapevine, TX
The Associate Product Manager will support the daily operations, development, and growth of the Speed Aware Intelligent Speed Assist (ISA) program. This position will assist with project…

Closed listing

Maximus

Sr Manager - Proj/Prog

Olympia, WA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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