Jobs in the United States

25+ jobs

Save this search

Added just now
FC
HPS Logistics and DC Specialist
Foundation Communities Inc
Austin, TX
- $23.5 USD / hour
Under the direction of the Food Access & Security Manager, the Health Program Specialist is responsible for supporting all aspects of food pantry distributions, including transporting food,…
Added just now
SC
Hair Salon Manager or Hair Designer - Licensed Cosmetologist
SmartStyle Career Site
LAKE JACKSON, TX
- Up to $40 USD / hour
…haircut with us, it’s an experience, whether you’re giving a client a haircut, color and highlights, waxing or one of our specialty services. It’s your skill matched with our proprietary…
Added 1 min ago
T
Project Manager
TEKsystems
Charleston, SC
- $75 to $85 USD / hour
DescriptionThe Project Manager plays a key role in ensuring operational readiness for our client's clinical expansion initiatives, including new clinics, pediatric expansion projects, the…
Added 1 min ago
SH
Senior Customer Success Manager, Risk Adjustment
Stellar Health
New York, NY
- $155,000 to $190,000 USD / year
The Senior Customer Success Manager, Risk Adjustment is a senior individual contributor who partners with organizational and commercial leadership and client success to ensure successful…
Added 1 min ago
Client Services Representative - Urgent Care - Galloway
AtlantiCare
Galloway, NJ
The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting.
Added 2 mins ago
Permanent Supportive Housing Program Assistant/Case Manager
First Step House
Salt Lake City, UT
This unique role combines case management and program administration. You'll work directly with residents who have experienced homelessness and may be living with mental illness and/or…
Added 3 mins ago
Account Manager SMB- Business Sales
Cellco Partnership
Tucson, AZ
…commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales…
Added 3 mins ago
Rapid Prototyping Program Manager / Contract Delivery Lead (Senior)
Gemini Industries Inc.
Wright-Patterson AFB, OH, OH
Create 2-3 products beyond the client’s requirements that positively impact the client to either increase efficiency, effectiveness, or innovation.
Added 4 mins ago
CC
CASE MANAGER - ESSHI
CATHOLIC CHARITIES OF TOMPKINS/TIOGA
Ithaca, NY
- $23 USD / hour
Under the supervision of the Residential Director, the Case Manager/Housing Counselor provides housing stabilization and supportive case management services to individuals and families…
Added 4 mins ago
Sr. Program Manager, Francophone
Jhpiego
Baltimore, MD · DC
The Senior Program Manager works in collaboration with the Project Director or Senior Portfolio Manager to support and administer programming within the assigned multi-country project or…
Added 4 mins ago
Children's Home Health Care Manager
The Salvation Army Eastern Territory
Rochester, NY
Care Manager provides outreach and enrollment services to individuals presumed to meet eligibility requirements of New York State’s Health Home program. They gather assessments and enter…
Added 5 mins ago
C
Residential Care Manager- House 23
Chrysalis
Cedar City, UT
- $19.5 to $22.5 USD / hour
The House Manager oversees the day to day operation of the residential program by supervising, instructing, modeling and assisting Residential Support Staff of the particular house. The…
Added 5 mins ago
Account Manager (Remote in NJ PA)
MEDLOGIX, LLC
Hamilton, NJ · Lansdale, PA
Medlogix’s Account Manager will serve as the lead contact with their assigned book of business to ensure all products, services and workflows meet and exceed client expectations. Client…
Added 5 mins ago
Project Manager | Owner's Representation
Conventions, Sports, and Leisure International
Phoenix, AZ
5–15 years of experience as a project engineer, assistant project manager, project manager, or construction administration representative for a major design, construction, or program…
Added 5 mins ago
Plumbing Service Project Manager
Therma
San Jose, CA
…construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious…
Added 5 mins ago
T
IT Operations Manager
Therma
San Jose, CA
- $125,000 to $155,000 USD / year
…construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious…
Added 5 mins ago
T
BAS Service Project Manager
Therma
San Jose, CA
- $125,000 to $175,000 USD / year
…construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious…
Added 5 mins ago
Director of Food Services
Northwest Rehabilitation and Healthcare Center
Indianapolis, IN
Create and monitor budgets for a cost-effective program
Added 6 mins ago
HS
District Manager in Training - Dining Services
Healthcare Services Group, Inc.
WEST ORANGE, NJ
- $32 to $33 USD / hour
Our exciting District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a…
Added 7 mins ago
Security Director
Tarian
Atlanta, GA
Previous experience as a manager, 2 years minimum
Added 7 mins ago
Manager, Business Development – Middle Market Field (Seattle, Olympia, Portland)
American Express
Remote, United States
…fastest-growing commercial segments in the U.S. As a Field Sales Manager of Business Development you will play a pivotal role in expanding our reach among companies with annual revenues…
Added 8 mins ago
ASIC Design Manager
Actalent
Littleton, CO
Job Title: ASIC Design ManagerJob DescriptionWe are seeking an ASIC Design Manager to lead and grow our digital ASIC design and realization organization. ASICs are at the core of…
Added 8 mins ago
A
Construction Project Manager 5
Actalent
Pecos, TX
- $90 to $110 USD / hour
Previous experience serving as a Construction Manager or Owners Representative on behalf of a client.
Added 8 mins ago
A
Senior Quality Assurance Manager
Actalent
Foster City, CA
- $69 to $80 USD / hour
Added 8 mins ago
A
Water/Wastewater Project Manager
Actalent
Saginaw, MI
- $100,000 to $140,000 USD / year
Water Project Manager **Interviewing ASAP!!**Hours:Hiring for first shift! Must be flexible to work Monday-Friday**Hybrid schedule- must be willing to commute to Saginaw, MI**Direct…

Closed listing

Maximus

Sr Manager - Proj/Prog

Olympia, WA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

Report this job