Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
W
(USA) Store Manager - Supercenter
Walmart
MARYSVILLE, OH
- $110,000 to $170,000 USD / year
…management teamand management and hourly associates in facility operations merchandising and company…
Added 1 min ago
W
USA) Operations Manager, Procurement
Walmart
LANCASTER, TX
- $84,000 to $126,000 USD / year
…information Identify safety hazards and anomalies during the operations processes and reports to an immediate superior Follow regulatory processes and procedures for the department Seek and…
Added 1 min ago
W
(USA) Store Manager - Supercenter
Walmart
HAZLEHURST, MS
- $110,000 to $170,000 USD / year
…management teamand management and hourly associates in facility operations merchandising and company…
Added 1 min ago
W
Area Manager - Floor-2
Walmart
PEDRICKTOWN, NJ
- $65,500 to $98,000 USD / year
…shopping experience for customers around the country? The Area Manager is a critical operational role within our distribution & fulfillment centers that thinks strategically and leads…
Added 1 min ago
W
(USA) Store Manager - Supercenter
Walmart
NASHVILLE, TN
- $110,000 to $170,000 USD / year
…management teamand management and hourly associates in facility operations merchandising and company…
Added 2 mins ago
W
(USA) Pharmacy Manager, Store # 01483
Walmart
YANKTON, SD
- $112,000 to $197,000 USD / year
Manages Pharmacy Operations Conducts Associate meetings to identify and respond to their needs concerns and issues related to pharmacy products or services and to share information related…
Added 2 mins ago
G
Commercial Lines Account Manager
GPAC
Delmont, PA
- $60,000 to $80,000 USD / year
Commercial Lines Account Manager – Elevate Your Career with Us!
Added 3 mins ago
W
Senior Manager I, Operations Improvement, Facility
Walmart
BETHLEHEM, PA
- $116,000 to $174,000 USD / year
…crossfunctional teams to get alignment on improvement solutions ensuring process is sustainable for future use and communicating changes and solutions to key stakeholders in order to get…
Added 3 mins ago
W
Manager, Project Management - Cross-Border Seller Programs
Walmart
BELLEVUE, WA · SAN BRUNO, CA · BENTONVILLE, AR
- $70,000 to $169,000 USD / year
Act as liaison across Seller Support, Risk, Product, CRM, BPO, Change Management, Process Improvement, and in-market teams to enable growth programs.
Added 3 mins ago
W
(USA) Senior Manager, Operations
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Proven expertise in operations and project management with the ability to lead complex initiatives and manage multiple work streams.
Added 3 mins ago
G
Manufacturing Production Manager
GPAC
Torrington, CT
- $105,000 to $135,000 USD / year
The Production Manager will work closely with the Director of Operations.
Added 3 mins ago
W
Senior Manager, Quality Assurance Ops Excellence and Resiliency
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Build the Ops Excellence and Resiliency capability for Risk Operations, creating an integrated approach to process improvement, operational resilience, and technology-enabled transformation.
Added 3 mins ago
W
Senior Manager, Audit
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Identify process deficiencies through control testing and advanced data analysis, recommending improvements.
Added 3 mins ago
W
(USA) Senior Manager, Technology Operations
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in…
Added 3 mins ago
W
Senior Manager, Operations - Knowledge Management
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Define and execute a global knowledge management strategy, operating model, and roadmap across Seller Support and Risk Operations.
Added 3 mins ago
W
Senior Manager, Operations - Associate Experience
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Establish representative listening approaches across Seller Support, Risk Operations, countries, and BPO partners while minimizing survey fatigue.
Added 3 mins ago
W
Manager, Process Improvement
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
The (USA) Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role…
Added 3 mins ago
W
(USA) Manager, Technology Operations
Walmart
BENTONVILLE, AR
- $80,000 to $155,000 USD / year
The Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. This role ensures effective…
Added 4 mins ago
G
Commercial Lines Account Manager
GPAC
West Newton, PA
- $60,000 to $80,000 USD / year
Commercial Lines Account Manager – Elevate Your Career with Us!
Added 7 mins ago
BN
Talent Acquisition Sourcing Specialist - Bilingual (Spanish & English)
Blue Nile
Remote, United States
- $67,000 to $75,000 USD / year
…hiring moving. Working closely with the Talent Acquisition Manager and Talent Acquisition Partner, this individual will combine proactive talent research and sourcing with candidate…
Added 7 mins ago
BN
Manager, Supply Chain
Blue Nile
NY · New York, NY
- $85,000 to $105,000 USD / year
Blue Nile is seeking a high-performing Supply Chain Manager to support and elevate daily operations across multiple internal and external teams within Supply Chain and Fulfillment. This…
Added 7 mins ago
BN
Manager, Inventory Control & Process Improvement
Blue Nile
NY · New York, NY
- $85,000 to $120,000 USD / year
The Manager, Inventory Control & Process Improvement is a newly created, highly visible role responsible for the accuracy, control, and health of Blue Nile's inventory. The role owns…
Added 7 mins ago
BN
Fulfillment Associate - Seasonal
Blue Nile
NY · New York, NY
- $17.5 to $18.5 USD / hour
…Seasonal Fulfillment Associate, you will become an expert in process as you manage the reception, selection, packaging and shipping of our online jewelry orders. To succeed in this role,…
Added 14 mins ago
Assistant Manager l
Family Dollar
North Charleston, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 27 mins ago
Manager, Transportation
Sysco
COLLEGE PARK, GA
Direct and coordinate all driver observations relative to safe operations, the performance of PWM and accurate delivery procedures.

Closed listing

Maximus

Sr Manager - Proj/Prog

Salem, OR, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

Report this job