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Hypersonic Wind Tunnel Lead Engineer - REMOTE
Scientific Research Corporation
Alexandria, VA
- $228,100 USD / year
…delivers specialized technical expertise, engineering oversight, program management, and acquisition support to help the government design, manage, and deliver complex systems, in this case…
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Technical Program Manager – Cluster Build and Operations
Advanced Micro Devices, Inc
Austin, TX
As the Cluster Build and Operations Program Manager, you are the accountable leader for the cluster from concept through delivery and into steady-state service. You partner with engineering…
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Senior Technical Program Manager
Advanced Micro Devices, Inc
Secaucus, NJ
Cross-Functional Collaboration: Work closely with diverse teams (Engineering Design, Materials, Rack/Server Systems Program Management, etc.) to align design, materials planning,…
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Senior Technical Program Manager
Advanced Micro Devices, Inc
Secaucus, NJ
Cross-Functional Collaboration: Work closely with diverse teams (Engineering Design, Materials, Rack/Server Systems Program Management, etc.) to align design, materials planning,…
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Maintenance Supervisor
PPG
Mojave, CA
In this role you will work on-site at the Mojave, CA facility and report to the Site Maintenance Manager
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Operations Manager, Final Assembly – Aerospace Materials
PPG
Sylmar, CA
Are you a passionate and driven Operations Manager who is looking to take their career to new heights? Then look no further than this opportunity with PPG's Aerospace business! We are…
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Director of Marketing Operations
Aidoc
United States
…ecosystem includes Salesforce, HubSpot, LeanData, GA4, Google Tag Manager, Cloudingo, iCapture, Revealed, Databricks, and Userled. We are evaluating a possible move from HubSpot to Marketo;…
Added 1 min ago
Senior Director, Program Lead - Infectious Diseases
Merck
Rahway, NJ · Upper Gwynedd, PA
This position provides expert strategic and operational leadership in the planning and execution of highly complex program(s) (e.g., spanning multiple disease areas/indications, involving…
Added 1 min ago
SI
SAP NS2 AI Consultant Specialist
SAP IT Business Systeme
Herndon, VA
- $90,000 to $198,500 USD / year
This position requires access to customer data. Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager’s approval to transfer
Added 3 mins ago
Key Account Manager
Danaher
San Francisco, CA
The Key Account Manager is responsible for driving growth across Molecular Devices' Bioresearch portfolio, including instrumentation, software, automation solutions, and services. This role…
Added 3 mins ago
Chief of Staff, Access, PSET
Autodesk
Remote, United States
…primarily an executive assistant, meeting coordinator, or technical program manager; its primary accountability is improving how the organization leads, aligns, decides, and…
Added 3 mins ago
Senior Project Manager
Evidence in Motion
San Antonio, TX
The Senior Project Manager, Accreditation & Academic Initiatives provides leadership and oversight to EIM's project management function supporting the academic team, ensuring consistent and…
Added 5 mins ago
LPN / Health Information Manager
Signature HealthCARE, LLC
CLARKSVILLE, TN
Added 5 mins ago
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Senior Program Manager
Oracle
Nashville, TN
- $83,000 to $166,100 USD / year
Added 5 mins ago
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Strategic Planning and Organization Program Manager
Oracle
United States
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…
Added 5 mins ago
Lead Engineer, IT Compliance, Data Integrity
JuN - Seattle Dexter
Bothell, WA
· May represent team or function on program or project teams. Exceptional interpersonal skills, especially regarding Teamwork and collaboration, Client focus, and Verbal and written…
Added 6 mins ago
Client Care Manager- Licensed Customs Broker (#2626)
GHY International
Pembina, ND
Client Care Manager | U.S. Customs Operations
Added 6 mins ago
Client Care Manager- Licensed Customs Broker (#2626)
GHY International
Remote, United States
Client Care Manager | U.S. Customs Operations
Added 6 mins ago
Client Care Manager- Licensed Customs Broker (#2626)
GHY International
Remote, United States
Client Care Manager | U.S. Customs Operations
Added 7 mins ago
Senior Lead Project Manager, People Office PMO
FIS Global
Jacksonville, FL
Bachelor’s degree in business administration, human resources, project or program management or a related discipline, or an equivalent combination of education, training and work experience.
Added 7 mins ago
Technical Enablement Manager
Endor Labs
Palo Alto, CA
A builder's instinct for instructional design and reusable content - build once, use many - plus the program management to run a cadence across Product, PMM, Engineering, and the field.
Added 7 mins ago
Regional VP, Strategic Accounts (Payer)
NeuroFlow
Remote, United States
Resilient and self-directed - you don't need a manager to tell you what to do next in a deal; you think three moves ahead
Added 8 mins ago
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Accounts Receivable Analyst
Aston Carter
Lewisville, TX
- $25 to $26 USD / hour
Work EnvironmentThis role sits within a dedicated team and operates primarily in a mostly remote work environment. The manager and approximately ten team members also work largely remotely…
Added 8 mins ago
AC
Junior IT Support Specialist
Aston Carter
Holmdel, NJ
- $23 USD / hour
Scripting experience, such as PowerShell or Google Apps Manager (GAM), is a plus.
Added 8 mins ago
AC
Production Planner
Aston Carter
Placentia, CA
- $25 to $30 USD / hour
Work closely with the Supply Chain Manager, operations leadership, and other planners to align priorities, resource planning, and production execution.

Closed listing

Maximus

Sr Manager - Proj/Prog

Columbia, SC, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

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