Jobs in the United States

25+ jobs

Save this search

Added 26 mins ago
Sr Manager, Analytics and AI
Panasonic
De Soto, KS
Do you want to join a team that's changing the world? Do you have a strong background as a Sr. Manager, Analytics and AI? Then we're looking for you! Check out the job description and apply…
Added 1 hour ago
GCO Corp Sr Account Dir
MDU Medtronic USA Inc
Remote, United States
…management and leadership knowledge to lead cross-department project teams or manage across multiple functions, country, region or business. Possesses depth and breadth of technical/…
Added 2 hours ago
Sr. Computational Scientist/Engr.
Triton Systems, Inc.
Chelmsford, MA
…with fewer computational resources. You will guide a small technical team, coordinate with academic and industry collaborators, and work closely with a program manager to plan and execute…
Added 3 hours ago
Sr. Project Manager 10611MI-PM
Io Datasphere, Inc.
Warrenville, MI
IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are…
Added 3 hours ago
Senior Product Manager, Health and Telemetry
Ford Motor Company
Dearborn, MI
Orchestrate cross-functional delivery by translating product vision into clear product definitions and technical requirements, partnering closely with Project Operations & Performance,…
Added 3 hours ago
Senior Product Manager, Service Enablement
Ford Motor Company
Dearborn, MI
Orchestrate cross-functional delivery by translating product vision into clear product definitions and technical requirements, partnering closely with Project Operations & Performance,…
Added 4 hours ago
Key Account Manager
Worthington Enterprises
Columbus, OH
The Key Account Manager will lead the commercial strategy for assigned accounts, including account planning, opportunity development, pricing and contract alignment, executive relationship…
Added 7 hours ago
Identity & Access Management Analyst (IAM), Progression
TECO Energy
LUTZ, FL
PERFORMANCE COACH: Sr. Manager, Cyber Protection
Added 7 hours ago
Sr Technology Project Manager, Progression
TECO Energy
Tampa, FL
Title: Sr Technology Project Manager, Progression
Added 8 hours ago
M
Senior ALC Developer PART TIME
Maximus
Annapolis, MD
- Part-time
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 8 hours ago
Senior ALC Developer
Maximus
Annapolis, MD
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 8 hours ago
Senior ALC Developer
Maximus
Annapolis, MD
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 8 hours ago
JH
Sr. GCA II - PostAward (Research Administration) - #Staff
Johns Hopkins University
Baltimore, MD
- $64,470 to $112,850 USD / year
Review sponsored project proposals for assigned faculty prior to forwarding to the Grants & Contracts Manager and/or ORA for signature.
Added 8 hours ago
Sr. Manager Quality Assurance
AUMOVIO
Morganton, NC
Coordinate an effective SPC program throughout the plant and monitor the implementation
Added 8 hours ago
Sr Sales Training Manager - East Coast Remote
ThermoFisher Scientific
Greenville, NC · Wilmington, NC
The Sr Manager, Sales Training will be a part of the Pharma Services Group Sales Training team in the Commercial Operations Group. This individual will share responsibilities for the…
Added 8 hours ago
Sr Learning Manager
Cengage Group
Manchester, NH
The Cengage Work Editorial and Learning Team develops a content and program investment strategy specific to the Healthcare and Trades portfolio. This strategy sets the global standard for…
Added 9 hours ago
Capital Projects Cost Analyst (III-Sr)
Entergy
Woodlands, TX
Identifies cost risks and opportunities through the project life cycle, and manages these risks with the project team. Provides clear insight into contingency allocation and trends to…
Added 9 hours ago
Sr Project Manager
HCSC
Richardson, TX · Houston, TX
…federal mandates. Being accountable for end-to-end delivery of a project or program, including managing the cost / budget, schedule & dependencies; ensuring the project scope is aligned…
Added 11 hours ago
Sr. Civil Design Engineer, DCDE AMER Civil East
Amazon Data Services, Inc.
Austin, TX · Columbus, OH · Herndon, VA
- Manage multiple fast paced projects simultaneously. Foresee and manage internal Technical Program Manager’s (TPM’s) expectation regarding project-specific cost and schedules variables.
Added 11 hours ago
Sr. Technical Program Manager, Technology Portfolio Management
Visa Technology and Operations LLC
Austin, TX
We are seeking a highly strategic and relationship-oriented Senior Technical Program Manager to lead portfolio management and governance across multiple technology organizations for the…
Added 12 hours ago
IG
REMOTE-Sr. Project Manager
Insight Global
Blue Bell, PA
- $70 to $85 USD / hour
We are seeking a Senior Implementation Manager to support a large-scale Single Sign-On (SSO) migration initiative. This individual will help lead the migration of 200+ SSO integrations from…
Added 12 hours ago
Controller
Concurrent Technologies Corporation
Johnstown, PA
Drive technical innovation and excellence across the organization to enhance capabilities and competitiveness.
Added 12 hours ago
Sr. Analyst, Inventory Solutions
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical…
Added 13 hours ago
Sr. Manager, Projects, Lake County
Abbott Laboratories
IL
Establish project priorities, governance, reporting structures, and performance metrics to ensure successful program delivery.
Added 13 hours ago
AH
Sr. Manager, Full Time, Days, Call Center Opns, Morristown, NJ
Atlantic Health System
Morristown, NJ
- Full-time
…management of projects impacting the Call Center (vendor management, technical go-lives, process optimizations, etc.). Drives and track adherence to milestones, deliverables, and timelines…

Closed listing

Maximus

Sr Manager - Proj/Prog

Charleston, WV, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

More about this job

Skills

Leadership
Collaboration
Microsoft Teams
Process improvement
Quality assurance
Reporting
Program management
Risk management
Communication skills
Implement ICT recovery system
Decision making
Customer experience
Documentation
Stakeholder management
PMP
ITIL
Project management
Microsoft Office

Report this job