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Civil Engineering - Entry Level Civil Engineer
Greenberg Farrow
Schaumburg, IL
- $60,000 to $80,000 USD / year
Career progression is not prescriptive. Advancement is based on a combination of demonstrated capability, technical and interpersonal skills, experience, initiative, attitude, performance,…
Added 1 min ago
TT
Retail Administrative Coordinator
The TJX Companies Inc
North Conway, NH
- $15 to $15.5 USD / hour
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without…
Added 1 min ago
TT
Key carrier
The TJX Companies Inc
Middleton, MA
- $18.25 to $18.75 USD / hour
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without…
Added 1 min ago
HL
Retail Key Carrier Coordinator
Homegoods LLC
Fredericksburg, VA
- $16.5 to $17 USD / hour
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without…
Added 1 min ago
Strategic Account Executive, Federal Sales
Procore Technologies, Inc.
DC
We’re looking for a Strategic Account Executive, Federal Sales to join the Procore Federal Sales team. You’ll win new federal agency customers for Procore for Government, the FedRAMP…
Added 2 mins ago
USPACOM Group Lead
The MITRE Corporation
Honolulu, HI
The GL is expected to work in partnership with the department manager, and Project Leaders at USPACOM, USARPAC, PACAF, and PACFLT to provide the best “MITRE” staff to related projects and…
Added 3 mins ago
M
Customer Care Associate, BIL (Formerly CCA INSPIRE BIL)(Inspire Medical Systems)
MarketSource
San Antonio, TX
- $14.5 to $15 USD / hour
Responsible for connecting with healthcare professionals in English and Spanish. In this role we're requiring strong communication and presentation skills to provide education and awareness…
Added 3 mins ago
Senior General Project Manager
HealthPoint Brand
Renton, WA
Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion,…
Added 4 mins ago
M
Full Time Frame Shop Manager
Michaels
HART-EAST HARTFORD, CT
- Full-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure…
Added 4 mins ago
Principal Marketer Specialist
Medtronic
North Haven, CT
Facilitate advisory boards, customer insight initiatives, and global surgeon engagement programs.
Added 4 mins ago
RESIDENT DISTRICT MANAGER I - CONNECTICUT COLLEGE
Compass Group, North America
NEW LONDON, CT
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Added 4 mins ago
K
Technical Program Manager, Hardware
Karman
Ann Arbor, MI
- $125,000 to $160,000 USD / year
We are looking for a Technical Program Manager (TPM) to join our technical program management team and work in direct support of our hardware and on device development teams. This…
Added 4 mins ago
Senior Research Scientist
Rio Hondo Community College District
CA
Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution (HSI), our College has a student population of 22,000, of…
Added 4 mins ago
Sr Manager - Financial Planning & Analysis
CVS Health
Hartford, CT
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Added 4 mins ago
A
Agentic Commerce Senior Manager | Industrial
Accenture
Hartford, CT
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to lead the design and delivery of agentic commerce transformation programs for industrial clients. This role will help manufacturers, equipment OEMs,…
Added 4 mins ago
Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Hartford, CT
Design and oversee the enterprise-wide change and training curriculum for the transformation program• Define the communications strategy across the enterprise - ensuring all levels of the…
Added 4 mins ago
A
Agentic Commerce Senior Manager | GEO & Search
Accenture
Hartford, CT
- $132,500 to $338,300 USD / year
We are seeking a Senior Manager to help lead the design and delivery of generative engine optimization and digital ecosystem transformation programs. This role sits directly below the…
Added 4 mins ago
SO
Opportunity Center Director
State of Connecticut, Department of Administrative Services
Hartford, CT
- $131,219 to $178,920 USD / year
We are not looking for a traditional program manager. We are looking for a builder - someone who can hold complexity, navigate bureaucracy without being captured by it, and bring…
Added 4 mins ago
Care Manager, Telephonic Nurse
CenterWell
Hartford, CT
As a Care Manager, Telephonic Nurse , you will report directly to the Manager, Care Management. You will help to ensure optimal continuity of care for patients transitioning into and out of…
Added 4 mins ago
Sr Manager - Proj/Prog
Maximus
Hartford, CT
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 4 mins ago
Senior Manager, Payment Integrity COE
CVS Health
Hartford, CT
The Senior Manager, Payment Integrity COE Rework & Escalations provides centralized program leadership for the intake, tracking, coordination, reporting, and resolution of rework and…
Added 4 mins ago
Product Marketing Manager
Meta
Hartford, CT
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy,…
Added 4 mins ago
Pharmacy Eligibility/Claims Business Analyst
CVS Health
Hartford, CT
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Added 4 mins ago
Senior Manager, Strategic Planning and Enablement
CVS Health
Hartford, CT
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Added 4 mins ago
Medical Assistant
National Spine and Pain Centers
Fredericksburg, VA
Adhere to and uphold all applicable federal and state compliance regulations, the NSPC Code of Conduct, the NSPC Employee Handbook, compliance policies and procedures, and applicable…

Closed listing

Maximus

Sr Manager - Proj/Prog

Boise, ID, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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