Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
EN
Case Manager Aide/Drug Screener Nassau Family Treatment Court Expansion
EAC Network
MINEOLA, NY
- $25 USD / hour
…dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated part time Case Manager Aide/Drug Screener! * Wage: $25 per hour…
Added 2 mins ago
Human Resources Business Partner, GF Malta (2027 New College Graduate)
GlobalFoundries
ROUND LAKE, NY
…business priorities into clear people plans, talent actions, workforce insights, and practical solutions. This is a hands-on opportunity for someone who wants to learn the business, use…
Added 2 mins ago
Human Resources Business Partner, GF Malta (2027 New College Graduate)
GlobalFoundries
ROUND LAKE, NY
…business priorities into clear people plans, talent actions, workforce insights, and practical solutions. This is a hands-on opportunity for someone who wants to learn the business, use…
Added 2 mins ago
Senior Director, Human Resources Business Partner LIRR Railroad
MTA
Jamaica, NY
…with People (HR) Towers and Agency management to deliver HR programs and initiatives effectively and efficiently. The Senior Director is also responsible for the implementation of HR…
Added 2 mins ago
Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
New York City, NY
Design and oversee the enterprise-wide change and training curriculum for the transformation program• Define the communications strategy across the enterprise - ensuring all levels of the…
Added 2 mins ago
NL
Nurse Manager (FGP) - Brooklyn, Multispecialty Surgery
NYU Langone Medical Center
Brooklyn, NY
- $143,000 to $194,528.13 USD / year
We have an exciting opportunity to join our team as a Nurse Manager (FGP) - Brooklyn, Multispecialty.
Added 2 mins ago
Registered Nurse - Inpatient Clinical Care Manager Per Diem
Trinity Health
Syracuse, NY
Professional Development: We offer a robust education program, a generous tuition reimbursement allowance, and clinical ladder incentives to support career growth. Our collaborative culture…
Added 3 mins ago
Customer Experience Manager- EdTech
Accenture
New York City, NY · Albany, NY
…purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across topics like…
Added 3 mins ago
RN - General Surgery Office
Albany Medical Center
Albany, NY
Under the direction of the practice physician and/or advanced practice provider (APP) and the supervision of the Nurse Manager (RN) and/or Nurse Supervisor (RN), the RN may provide direct…
Added 3 mins ago
Sr Manager - Proj/Prog
Maximus
Albany, NY
The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative,…
Added 3 mins ago
Senior Automation Manager
S&P Global
New York, NY
Added 3 mins ago
Compensation Manager
New York Times
New York, NY
As the Compensation Manager you will be a subject matter expert and primary resource for complex compensation analyses and program support. You will bridge the gap between analytical tasks…
Added 3 mins ago
Marketing Technology Product Owner - Salesforce Loyalty & Offer Management
TD Bank
New York, NY
Added 4 mins ago
Executive Support Coordinator
TD Bank
New York, NY
The Workplace Services Program is a key component of the workplace experience strategy, delivering hospitality-focused services, operational support, colleague engagement, and workplace…
Added 4 mins ago
Director Individuals and Corporations (I&C) NY
MTA
New York, NY
…Operations, and I&C work. Serves as Metro-North's Code Compliance Manager and liaison with MTA Construction & Development (MTA C&D) on fire, accessibility, and code compliance…
Added 4 mins ago
NL
Assistant Nurse Manager, Neonatal ICU, Night Shift
NYU Langone Medical Center
New York, NY
- $159,000 USD / year
…goals of the institution, departments of nursing, unit, or program. Assists the nurse manager to develop and sustain an environment of excellence in patient/family service, growth and…
Added 4 mins ago
NL
Office Manager (FGP) - Manhattan, Comprehensive Epilepsy
NYU Langone Medical Center
New York, NY
- $66,299.99 to $110,512.91 USD / year
We have an exciting opportunity to join our team as a Office Manager (FGP) - Manhattan, Comprehensive Epilepsy.
Added 4 mins ago
NL
Program Manager - Strategic Cloud & AI Portfolio
NYU Langone Medical Center
New York, NY
- $121,792.21 to $189,189 USD / year
The Program Manager, Strategic Cloud & AI Portfolio, will lead a newly created team of specialized project managers focused on high impact Cloud, AI, and Databricks initiatives. This role…
Added 4 mins ago
NL
Nurse Manager- Hematology, Oncology, BMT
NYU Langone Medical Center
New York, NY
- $150,799.99 to $169,260 USD / year
We have an exciting opportunity to join our team as a Nurse Manager- Hematology, Oncology, BMT.
Added 4 mins ago
Associate Manager, National Accounts (Hybrid)
Penguin Random House
New York, NY
Penguin Random House is seeking an Associate National Account Manager to sell frontlist and backlist titles from our adult Penguin Random House Publisher Services client publishers to…
Added 4 mins ago
VP Compliance-Model Data and Governance
TD Bank
New York, NY
…regulatory compliance by developing and maintaining compliance programs, identifying and disseminating regulatory developments to supported businesses, maintaining Compliance policies,…
Added 4 mins ago
Executive Assistant, Investment Banking
TD Bank
New York, NY
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Added 4 mins ago
Early Career Program Management Lead
Citigroup
New York, NY
The Early Career Program Manager serves as the primary talent advisor and program lead for assigned Banking franchises, overseeing the end-to-end Analyst and Associate experience. This role…
Added 4 mins ago
Digital Account Manager - NBCU Local
NBC Universal
New York, NY
…inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our…
Added 5 mins ago
NY
Assistant Office Services Manager, Albany (NY HELPS)
New York State Civil Service
Albany, NY
- $69,964 to $88,970 USD / year
Duties Description Under the direction of the Office Services Manager, the incumbent’s duties will include but not be limited to:Inventory Operations· Provide overall direction to staff ·…

Closed listing

Maximus

Sr Manager - Proj/Prog

Boise, ID, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

About employer

Report this job