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Added just now
Director, Events (REMOTE) (copy)
EnableComp
Remote, United States
…webinars as the primary channels. The role plans and runs the program mix across those channels, including the pre- and post-event nurture that surrounds them, and holds accountability for…
Added 3 mins ago
S/
Senior Director, Investor Relations & Treasury
Savers / Value Village
Bellevue, WA
- $192,497 to $288,746 USD / year
Set the strategic direction for and lead end-to-end execution of the Company’s investor relations strategy, calendar and engagement plan to clearly communicate financial performance,…
Added 4 mins ago
Vice President, Talent Acquisition - Product Engineering
Thomson Reuters Holdings Inc.
NY · Frisco, TX · Ann Arbor, MI · Eagan, MN
The Vice President, Talent Acquisition - Product Engineering will lead the recruiting organization supporting Product Engineering and build a specialized capability focused on the AI,…
Added 4 mins ago
BT
Supply Chain Planner – Hardware
Blueprint Technologies
Remote, United States
- $33 to $36 USD / hour
Monitor hardware inventory, supply availability, costs, lead times, and deployment schedules to support planning decisions.
Added 6 mins ago
Staff Full Stack Product Engineer
LearnLux
CO
…Certified Financial Planner™️ professionals. Our award-winning program helps employees navigate critical financial decisions from budgeting and benefits elections to equity compensation,…
Added 10 mins ago
Logistic Support Analyst I
CAE USA Inc
Arlington, TX
The role of a Contractor Logistics Support Specialist is to provide logistics support and coordination for a CLS program in the following areas: supply and distribution; maintenance and…
Added 10 mins ago
Wireless Sales Manager - W1524
OSL Retail Services Inc
CHESTER, VA
…you're driven by challenges and motivated by the potential to lead a talented team within a high-energy retail environment, your journey with us begins…
Added 10 mins ago
Wireless Sales Manager - W1424
OSL Retail Services Inc
COLONIAL HEIGHTS, VA
…you're driven by challenges and motivated by the potential to lead a talented team within a high-energy retail environment, your journey with us begins…
Added 10 mins ago
Wireless Sales Manager - W1486
OSL Retail Services Inc
FARMVILLE, VA
…you're driven by challenges and motivated by the potential to lead a talented team within a high-energy retail environment, your journey with us begins…
Added 11 mins ago
Jr. Data Solutions and Software Engineer
The Aerospace Corporation
El Segundo, CA
Lead, coordinate, and collaborate with multi-functional teams to build and deploy prototypes and internal enterprise applications/platforms that support the customer’s mission using public…
Added 14 mins ago
Software Developer
NorthStar Medical Radioisotopes
Beloit, WI
This position requires a minimum onsite presence of three days per week at our Beloit, WI location
Added 15 mins ago
WW
Associate Client Solutions Director-Technology
World Wide Technology Holding, LLC
Remote, United States
- $162,000 to $184,500 USD / year
Earlier career experience as a technical lead, software engineer, solutions architect, or applicable role
Added 16 mins ago
Global Campaign Marketing Manager
Zendesk, Inc.
San Francisco, CA
Lead email and nurture programs with marketing operations, tailoring audiences, messaging, and follow-up to prospect and customer needs.
Added 17 mins ago
Capture Manager
Albedo
Broomfield, CO · Denver, CO
Lead bid/no-bid and gate reviews, and give leadership a clear, data-driven read on probability of win and resource needs
Added 19 mins ago
Project Manager
Broadridge Investor Comm Solutions Inc
Edgewood, NY
…relationships, collaborate across teams to solve complex requests, and lead initiatives that make our processes smarter, faster, and more…
Added 20 mins ago
E
DWFS - PROWD Career Navigator
Equus
El Paso, TX
- $19 to $21 USD / hour
…employment-related services to participants enrolled in the PROWD Program. This position is responsible for guiding individuals through career exploration, educational attainment, skills…
Added 20 mins ago
Supply Chain Program Manager
Samsara
Remote, United States
You will lead through influence. You'll set and support program rhythms, surface risks early, drive decisions across teams with competing priorities, and lead Engineering designs that can…
Added 22 mins ago
Senior Manager, SAP Business AI & Data
JANSSEN SUPPLY GROUP, LLC. Legal Entity
Titusville, NJ · Raritan, NJ
…integrated data platforms supporting the IM Supply Chain Transcend…
Added 22 mins ago
Senior Manager, MedTech Contract Lifecycle Management (CLM) Strategy & Delivery
Johnson & Johnson Services Inc. Legal Entity
Raritan, NJ
The Senior Manager will lead development of a sequenced MedTech roadmap, facilitate alignment across competing priorities, establish practical governance and decision processes, and drive…
Added 22 mins ago
Senior Principal AI Engineer
Johnson & Johnson Services Inc. Legal Entity
Titusville, NJ · Horsham, PA
Lead AI solutions from prototype through integration, deployment, and ongoing enhancement.
Added 22 mins ago
Sr Manager Surgery Quality & Compliance (Q&C) Transformation Lead-DURATION BASED
Ethicon Inc. Legal Entity
Raritan, NJ
Drive/ Lead program and individual projects including communication, execution, deliverables tracking, deployment and escalation to leadership
Added 22 mins ago
Senior Manager, Procurement A&D Integration & Transition
Johnson & Johnson Services Inc. Legal Entity
New Brunswick, NJ
…overall Procurement Transition Manager, Supplier Integration Lead, Contract Integration Lead, or in a combined capacity based on the size, complexity, and strategic importance of the…
Added 22 mins ago
Field Reimbursement Manager, Oncology (Cleveland, OH) - Patient Engagement & Customer Solution (PECS)
Johnson & Johnson HCS Inc. Legal Entity
Cleveland, OH · Akron, OH · Canton, OH · Youngstown, OH
The Field Reimbursement Manager (FRM) is responsible for serving as the primary field-based lead for proactive education, assistance, and issue resolution with healthcare providers (HCPs),…
Added 23 mins ago
A
Mechanical Engineer
Actalent
Corvallis, OR
- $40 to $55 USD / hour
Lead equipment, automation, and continuous-improvement projects.
Added 23 mins ago
Senior Cosmetics Chemist
Actalent
Los Angeles, CA
Lead reformulation projects and perform reverse engineering of existing products to improve performance, cost, or compliance.

Closed listing

Maximus

Sr Manager - Proj/Prog

Lincoln, NE, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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Jobs in the United States