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CC
Juvenile Special Supervision Case Manager - Syr
Cayuga Counseling Services Inc
Syracuse, NY
- $23 to $24.64 USD / hour
…service agency has a Full-Time Juvenile Special Supervision Case Manager in Syracuse, NY. The Case Manager provides supervision and case management as a community-based alternative, for…
Added 1 min ago
Portfolio Analytics & Strategy Specialist - GenAI
PNC Bank NA
PA
· Familiarity with AI governance or model risk management
Added 2 mins ago
RN Fellowship: Oncology, NSUH-January 2027
Northwell
Manhasset, NY
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
RN Fellowship: Emergency Department, SSUH- January 2027
Northwell
Bay Shore, NY
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
RN Fellowship: Oncology, LIJMC- January 2027
Northwell
New Hyde Park, NY
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
RN Fellowship: Pediatric Operating Room, Cohen - January 2027
Northwell
New Hyde Park, NY
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
RN Fellowship: Emergency Department, NSUH-January 2027
Northwell
Manhasset, NY
The Emergency Department Nurse Fellowship is a three-phase program that supports acquisition of the knowledge, skills, and abilities registered nurses need for successful transition into…
Added 2 mins ago
RN Fellowship: Oncology, NSUH-January 2027
Northwell
United States
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
RN Fellowship: Emergency Department, SSUH- January 2027
Northwell
United States
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
RN Fellowship: Oncology, LIJMC- January 2027
Northwell
United States
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
RN Fellowship: Emergency Department, NSUH-January 2027
Northwell
United States
The Emergency Department Nurse Fellowship is a three-phase program that supports acquisition of the knowledge, skills, and abilities registered nurses need for successful transition into…
Added 2 mins ago
RN Fellowship: Pediatric Operating Room, Cohen - January 2027
Northwell
United States
…plan of care, as appropriate; assesses level of pain and pain management; communicates/documents patient’s physiologic health status and plan of care; assesses patient’s psychosocial health…
Added 2 mins ago
OS
Systems Engineer, SME
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
…may be assigned the roles of Product Owner and Product Line Manager for an Agile Release Team (ART) and/or System Delivery Team within the program…
Added 2 mins ago
TT
Vice President, Total Rewards
Travere Therapeutics
Denver, CO
- $285,000 to $385,000 USD / year
…market data, analytics, technology and AI to improve decisions, program effectiveness and the employee…
Added 2 mins ago
VU
Sr. Manager, Client Executive IV
Visa USA Inc
Denver, CO
- $183,000 to $344,600 USD / year
The Sr. Manager, Account Executive, Visa USA Sales, is responsible for developing, maintaining, and executing sales strategies for US Financial Institutions. This position is responsible…
Added 2 mins ago
Fleet Manager
Quanta Services
Aurora, OR
Winco Powerline Services is looking for a Vehicle Fleet Manager to keep our trucks, trailers, and service vehicles safe, compliant, and ready for work. In this hands-on role, you’ll oversee…
Added 2 mins ago
Retail Territory Manager
Mondelez International
Newport, OR · Coos Bay, OR · Florence, OR · Lincoln City, OR · Coquille, OR · North Bend, OR · Tillamook, OR · Reedsport, OR
As a Retail Territory Manager, you’re the heartbeat of Mondelēz’s in-store success. You lead the charge in delivering world-class Direct Store Delivery (DSD) execution - bringing beloved…
Added 2 mins ago
VU
Director, Account Executive-Issuing Solutions
Visa USA Inc
Denver, CO
- $212,200 to $400,200 USD / year
Work closely with product management and other functions to understand all aspects of offers being sold to financial institutions and determine sales messages
Added 2 mins ago
VI
Technical Program Manager, Spend
Vizient, Inc.
Centennial, CO
- $31,533 USD / year
…portfolio of technology initiatives supporting Vizient's Spend Management platform. You will partner with engineering, product, architecture, and business leaders to translate strategic…
Added 2 mins ago
TC
Traveling Project Executive - MSG - Biotech/Pharma
Turner Construction
Denver, CO
- $225,000 to $295,000 USD / year
Reports to: Construction Executive, Operations Manager, Senior Operations Manager, Regional Operations Manager
Added 2 mins ago
TC
Traveling General Superintendent - MSG - Biotech/Pharma
Turner Construction
Denver, CO
- $225,000 to $295,000 USD / year
Coordinate with the Operations Manager for all assignment of Superintendent and Foreman positions.
Added 2 mins ago
QD
Logistics Group Lead
Quest Diagnostics In
Denver, CO
- $23 to $28 USD / hour
…hours*Best-in-class well-being programs*Annual, no-cost health assessment program Blueprint for Wellness*healthyMINDS mental health program*Vacation and Health/Flex Time*6 Holidays plus 1…
Added 2 mins ago
TC
Traveling Scheduling Manager - MSG - Biotech/Pharma
Turner Construction
Denver, CO
- $175,000 to $260,000 USD / year
Bachelor's Degree from accredited degree program in Engineering, Construction Management or related field and minimum of 12 years of related experience or equivalent combination of…
Added 2 mins ago
TC
Traveling Project Manager - MSG - Pharmaceutical
Turner Construction
Denver, CO
- $170,000 to $264,000 USD / year
Position Description: Leads, directs and coordinates the day-to-day management of the project.
Added 2 mins ago
CL
Financial Crime Consulting Manager
Crowe LLP
Denver, CO
- $100,900 to $206,400 USD / year
In management at Crowe, you play a pivotal role in leading teams, guiding project execution, and deepening client relationships. You are expected to contribute to account planning, identify…

Closed listing

Maximus

Sr Manager - Proj/Prog

Dover, DE, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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