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Added 9 mins ago
H
Services Supply Chain Portfolio Manager
HP
Spring, TX
- $116,150 to $182,400 USD / year
…influence portfolio offerings through Shift Left engagement, and support sustainable transitions into…
Added 11 mins ago
JC
Income Maintenance Supervisor III- Medicaid Program Manager- Adult Medicaid
Johnston County
Smithfield, NC
- $29.8 to $50.66 USD / hour
…of Social Services has an immediate opening for a Medicaid Program Manager. The Program Manager provides supervision, training, support, and leadership to the Adult and Family & Children…
Added 21 mins ago
Licensed Practical Nurse (LPN) - Powder Springs Family Practice
Wellstar Medical Group, LLC
Powder Springs, GA
…direction of the Physician, Nurse Supervisor and/or Practice/Office Manager. Recognizes patient's needs and symptoms in advance. Provides care for the patient under the physician's…
Added 27 mins ago
Finance Manager, Advanced Robotics Finance
Amazon
N Reading, MA
The Advanced Robotics Finance team seeks a Finance Manager to partner with the Engineering, Procurement and Accounting teams of the Advanced Robotics organization. The organization is a…
Added 27 mins ago
V
Brands Account Manager
Veralto
Remote, United States
- $65,000 to $70,000 USD / year
Veralto Wellbeing Program and Employee Assistance Program (legal, financial, and counseling support).
Added 27 mins ago
WS
(USA) Store Manager - Division 1/Neighborhood Market
Wal-Mart Stores Texas, LL
Pantego, TX
- $95,000 to $145,000 USD / year
Directs the management team in facility operations and communicates with both management and hourly associates about facility operationsmerchandising and company direction
Added 27 mins ago
Service Dispatcher
Impact Fire
MA · Southborough, MA
The main objectives of this position are to support the operations management team in a dispatching/administrative role. This position is a scheduling and administrative position and…
Added 27 mins ago
Manager, Experiential Marketing – CVS Media Exchange (CMX)
CVS Health
Wellesley, MA
As Manager of Experiential Marketing, you will support the development and execution of CMX experiential programs that bring brands to life through immersive, consumer-centered experiences…
Added 27 mins ago
Senior Manager, Strategic Planning and Enablement
CVS Health
Wellesley, MA
7+ years of relevant experience in strategic planning, business operations, marketing, organizational effectiveness, communications, program leadership or related fields.
Added 27 mins ago
W
Senior Incident Response Engineer
WATTS
North Andover, MA
- $152,000 to $168,000 USD / year
We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect…
Added 27 mins ago
Operations Manager
East Boston Neighborhood Health Center
East Boston, MA
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at…
Added 27 mins ago
Project Manager- Interoperability
CGI Technologies and Solutions, Inc.
Canton, MA
The Project Manager works with Executive/Business sponsors to successfully implement new capabilities and support operational processes by managing the end to end delivery of enterprise…
Added 27 mins ago
Global Supply Chain Manager
Amphenol Alden Products Company
Stoughton, MA
…looking for an accomplished, forward-thinking Global Supply Chain Manager to lead and strengthen our global supply chain organization. Based at our new Stoughton, MA facility, this is an…
Added 27 mins ago
Assistant/Associate Director, Schools & Programs
Boston College
Chestnut Hill, MA
Reporting to the Director of Development, the Assistant/Associate Director (AD) will serve as a project manager and content expert to advance key philanthropic priorities across the…
Added 27 mins ago
Regional Sales Manager, Sports Surgical – Midwest
J&J Family of Companies
Raynham, MA
The Regional Manager, Sales is a sales leadership role responsible for the DePuy Synthes portfolio: accountable for leading the overall management of sales strategies, activities,…
Added 27 mins ago
Regional Manager, Jail Diversion Clinical Services
Beth Israel Lahey Health
Salem, MA
The Jail Diversion Program Regional Manager provides comprehensive clinical and administrative oversight of the BILH BS Jail Diversion Program (JDP) and leads community-based behavioral…
Added 28 mins ago
S
Essentials of Manufacturing - Environment, Health, and Safety (EHS)
Saint-Gobain
TAUNTON, MA
- $72,500 to $111,500 USD / year
…manufacturing, our 18-month Essentials of Manufacturing (EOM) program empowers engineers to step into the future of the industry. Through our advanced engineering development program, you…
Added 28 mins ago
CH
Pharmacy Clerk- Omnicare- Full Time
CVS Health
Peabody, MA
- Full-time
…Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this…
Added 28 mins ago
International Logistics Manager
SOLO World Partners LLC
Riverview, MI
…services encompass various aspects, including material planning, program management, POC finance, engineering, program management, customs brokering, global sourcing, door-to-door…
Added 28 mins ago
Supply Chain Manager III, Amazon Robotics Supply Chain Logistics
Amazon
North Reading, MA · N Reading, MA
The role is responsible for assisting New Product Introduction (NPI) logistics operations for Amazon Robotics. This includes collaborating with the NPI Logistics Program Lead and Head of…
Added 28 mins ago
Manager, Scheduling
RTX Corporation
andover, MA
Raytheon has an opening for a Manager, Scheduling at our Andover, MA facility. The successful candidate has experience with Material Requirements Planning (MRP) systems in a manufacturing…
Added 28 mins ago
Senior Growth Operations and Business Development Manager
Scientific Systems Company, Inc.
Burlington, MA
Scientific Systems is hiring a Senior Growth Operations and Business Development Manager to bring structure, discipline, and rigor to how the Growth team runs pipeline and forecast…
Added 28 mins ago
Project Manager - Healthcare
CGI Technologies and Solutions, Inc.
Burlington, MA
The Project Manager works with Executive/Business sponsors to successfully implement new capabilities and support operational processes by managing the end to end delivery of enterprise…
Added 28 mins ago
Cardiac Sonographer - 40 hours, Day shift
Beth Israel Lahey Health
Burlington, MA
…accreditation or accreditation eligible and current basic life support (BLS) certification. A 1 year grace period may be provided to candidates who have completed an accredited…
Added 28 mins ago
CH
Program Manager, PACE Interdisciplinary Team
Cambridge Health Alliance
Cambridge, MA
- $39.24 to $59.2 USD / hour
This role provides leadership and oversight of interdisciplinary care coordination, team operations, quality improvement, and regulatory compliance. The Program Manager facilitates…

Closed listing

Maximus

Sr Manager - Proj/Prog

Juneau, AK, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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