Jobs in the United States

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Added 1 min ago
Entry Level Structural Engineer - Summer 2027
VHB
Charlotte, NC
…available to eligible employees are outlined in our Total Rewards…
Added 1 min ago
SI
Operations Senior Analyst
Salesforce, Inc.
IN · MA · IL · CO · VA
- $94,000 to $142,300 USD / year
Pipeline & Opportunity Analysis: Lead comprehensive reviews of upcoming deal pipeline, renewals, closures, and role requirements to assess start-date feasibility against capacity and…
Added 1 min ago
S
Program Manager, M&A Recruiting (Contract)
Salesforce
CA · IL · NY · WA · IN · TX
- $94,000 to $155,200 USD / year
The Program Manager, M&A Recruiting provides critical operational, administrative, and tactical support across the complete transaction lifecycle - from diligence through post-close…
Added 1 min ago
UG
MDM IT Project Manager, EDW
UnitedHealth Group
Schaumburg, IL
- $91,700 to $163,700 USD / year
area, you will be required to work in the office a minimum of four days per week
Added 3 mins ago
OH
Associate, Pricing Configuration
Oscar Health
NY · Tempe, AZ
- $96,876 to $127,149.75 USD / year
…employee benefits, participation in Oscar's unlimited vacation program and annual performance…
Added 3 mins ago
IS
Program Manager V
INSPYR Solutions
New York, NY
- $78 to $98 USD / hour
We are looking for a Program Manager V to lead quality, measurement, and operational improvement initiatives within a large-scale outsourced operation. This role requires a highly…
Added 3 mins ago
IS
Program Manager V
INSPYR Solutions
New York, NY
- $78 to $98 USD / hour
We are looking for a Program Manager V to lead quality, measurement, and operational improvement initiatives within a large-scale outsourced operation. This role requires a highly…
Added 3 mins ago
Sr. DT PMO Program Manager (DPLC & AT/AI) (Hybrid)
RTX
United States
Qualifications You Must Have:
Added 3 mins ago
DT PMO Project Manager (DPLC & AT/AI)
RTX
United States
Qualifications You Must Have:
Added 3 mins ago
AC
Trade Compliance Specialist
Aston Carter
Gaithersburg, MD
- $36 to $39 USD / hour
The role follows a hybrid work model, with an expectation of working onsite three days per week and remotely two days per week once fully trained
Added 5 mins ago
Program Management Lead Analyst
Citi
ATLANTA, GA · Atlanta, GA · Atlanta
The Program Management Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in…
Added 7 mins ago
MEP Project Manager / Commissioning Manager
Actalent
Wilton, CT
Lead project schedules, budgets, subcontractor coordination, and client communication.
Added 7 mins ago
CG
DISHWASHER (PART TIME)
Compass Group, North America
Simsbury, CT
- $16.94 to $18 USD / hour
- Part-time
…education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and…
Added 7 mins ago
CG
COOK (FULL TIME)
Compass Group, North America
SIMSBURY, CT
- $16.94 to $22 USD / hour
- Full-time
…education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and…
Added 7 mins ago
Lead Agentic AI Solutions Engineer
CVS Health
Remote, United States
CVS Health is hiring a Lead Agentic AI Solutions Engineer to join the AI/ML Solutions Delivery organization and build enterprise-scale agentic AI and intelligent automation solutions. The…
Added 7 mins ago
Executive Leader, AI Workforce Capability
GE Aerospace
Norwalk, CT
Reporting to the Executive Director, AI Workforce Strategy & Capability, the Leader, AI Workforce Capability will lead the enterprise in enabling employees to build the skills needed to…
Added 7 mins ago
Executive Leader, AI Work Design & Architecture
GE Aerospace
Norwalk, CT
…AI will interact with jobs, tasks and skills. This role will lead the heatmapping of jobs across the enterprise, to forecast where and how AI will touch the future of work. As AI integrates…
Added 7 mins ago
Leader, AI Workforce Intelligence
GE Aerospace
Norwalk, CT
Lead the design and implementation of the AI workforce strategy agent architecture
Added 7 mins ago
Health & Wellness Account Manager - Marketing
Synchrony
Stamford, CT
You must have a high school diploma or equivalent · New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles
Added 7 mins ago
Associate Director - Clinical Development, Oncology
Lilly
Stamford, CT
The Associate Director, Clinical Development Trial Lead (CDTL) independently leads the cross-functional study team in the development and execution of complex clinical trials and is…
Added 8 mins ago
Customer Experience Manager- EdTech
Accenture
Hartford, CT
(If Associate Degree, must have minimum 6 years work experience)
Added 8 mins ago
O
Strategic Planning and Organization Program Manager
Oracle
Hartford, CT
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…
Added 8 mins ago
Senior Lead Marketing Manager
Lumen
Hartford, CT
Strong program management skills, with the ability to lead multiple workstreams, stakeholders, dependencies, and timelines.
Added 8 mins ago
AT
Senior Network Engineer - DDoS
Akamai Technologies, Inc.
Hartford, CT
- $112,500 to $202,500 USD / year
As a Senior Network Engineer, you will lead efforts in designing, implementing, and automating Akamai's global network infrastructure. You will address complex issues in routing, data…
Added 8 mins ago
AT
Technical Program Manager II
Akamai Technologies, Inc.
Hartford, CT
- $100,700 to $181,300 USD / year
As a Technical Program Manager II, you will have end-to-end accountability for the delivery of assigned projects and programs. You will lead complex, cross-functional initiatives from…

Closed listing

Maximus

Sr Manager - Proj/Prog

Juneau, AK, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Experience: '- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Sr. Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. The role ensures contractual requirements, customer expectations, key performance indicators (KPIs), schedules, staffing, financial objectives, quality standards, and deliverables are achieved while maintaining strong relationships with Government stakeholders.

The Sr. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule. This is a fully remote position; position is contingent upon contract award, and you must have the ability to pass a federal background check.

This is a fully remote role.

Position is contingent upon contract award

Must have the ability to pass a federal background check.

Equipment will be provided but must meet the remote position requirements provided below.

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Essential Duties and Responsibilities:

Deliver multiple small and large projects with high values and high risk.
Develop innovative methodologies, techniques, and criteria for projects.
Facilitate the tracking and resolution of issues impacting projects.-
Provide leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.
Have hiring, firing, promotion and reward authority within own area, in accordance with manager review and approval.

'- Serve as the primary management focal point for assigned call orders, overseeing Contractor personnel, technical assistance, work requirements, operational priorities, and programmatic issues

Lead the planning, implementation, operation, and continuous improvement of complex, multilingual, omnichannel contact center programs supporting phone, email, chat, and other evolving customer engagement channels
Ensure contract requirements, deliverables, KPIs, service levels, schedules, quality standards, and customer commitments are achieved
Provide leadership and direction to cross-functional program teams, including operations, workforce management, quality assurance, training, content, technology, security, reporting, and other support functions
Develop and maintain program management plans, schedules, governance structures, escalation procedures, risk management approaches, roles and responsibilities, and critical dependencies
Establish strong relationships and maintain effective communication with Government customers, contracting representatives, program stakeholders, subcontractors, and internal leadership
Monitor and analyze operational, financial, staffing, quality, and performance data; identify trends and risks; develop corrective actions; and communicate results and recommendations to senior leadership and Government stakeholders as necessary
Oversee staffing and resource planning to ensure appropriate capacity is available to meet steady state, fluctuating, surge, and disaster recovery requirements
Identify financial risks, monitor utilization, and pursue cost reduction and efficiency opportunities while maintaining or improving service quality
Facilitate timely identification, escalation, tracking, and resolution of program risks, issues, dependencies, and performance gaps
Lead transition in, implementation, stabilization, and transition out activities, coordinating across customer, incumbent/successor, technology, operations, training, staffing, and supporting teams to minimize service disruption
Promote data driven decision making and continuous improvement by evaluating customer experience, operational performance, contact center trends, emerging technologies, and opportunities for automation and AI enabled capabilities
Coordinate implementation of new capabilities, customer programs, technologies, process improvements, and innovation pilots while managing associated operational and change impacts
Ensure program documentation, business rules, procedures, plans, reports, training materials, and other required artifacts are maintained, current, accessible, and compliant with contractual requirements
Ensure program operations align with applicable Government security, privacy, accessibility, quality, and compliance requirements, coordinating with appropriate technical and security personnel
Provide leadership during operational disruptions, emergencies, service level risks, and other high impact events, ensuring appropriate escalation, communication, contingency planning, and recovery activities
Develop innovative methodologies, tools, processes, and management approaches that improve program performance, operational efficiency, customer experience, and scalability
Perform other program management duties as required to meet evolving customer, contractual, and organizational priorities

Minimum Requirements

'- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

'- U.S. Citizenship and ability to pass a security clearance

Demonstrated experience managing complex programs, projects, budgets, staffing, and administrative resources
Demonstrated ability to lead cross functional teams and manage multiple concurrent priorities, deliverables, risks, and dependencies
Experience monitoring KPIs, SLAs, operational performance, budgets, staffing, schedules, and program deliverables
Strong experience with client/stakeholder management, executive communication, problem resolution, and program governance
Excellent written, verbal, analytical, organizational, and leadership skills
Experience managing Federal Government contracts or programs, including interaction with Contracting Officers, CORs, and Government program stakeholders
Experience managing large scale or complex omnichannel contact center operations, including phone, email, and chat
Knowledge of workforce management, quality assurance, training, customer experience, reporting/analytics, CRM, and contact center technologies
Experience with transition management, operational readiness, business continuity, disaster recovery, and surge operations
Experience identifying and implementing technology, automation, AI, and continuous improvement solutions
Familiarity with federal security and technology environments, including FedRAMP, FISMA, NIST requirements, CRM/CCaaS solutions, and responsible AI considerations
PMP, PgMP, ITIL, or comparable program/project management certification preferred

Home Office Requirements:

Hardwired internet (ethernet) connection directly into modem required
Internet download speed of 25mbps single/50mbps shared and 5mbps (10 preferred) upload or higher required (you can test this by going to www.speedtest.net)
Private work area and adequate power source
Video calls may be requested on occasion. Proper background and attire are required
Must be available by Voice over Internet Protocol telephony (VoIP), email,

and/or other company collaboration tools, such as Teams during scheduled hours, except for during scheduled lunch period and scheduled breaks

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$90,000

Maximum Salary

$130,000

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Jobs in the United States